2142 Telshor Court, Las Cruces, NM 88011, United States of America
#11 of 38 hotels in Las Cruces
Guests' ChoiceBased on 236 hotel reviews
8.5Cleanliness
8.8
Comfort
8.9
Location
8.9
Facilities
8.6
Staff
8.8
Value for money
8.4
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 19, 2024
Clifford
United States of AmericaI was there because my husband had major surgery. The only thing that could have been better wasthe availability of substantial snacks. By the time I returned to the hotel, I was too tired to look further and too hungry to forgo eating. The choices were candy, popcorn and chips.
Stayed in May 2024
Reviewed: May 18, 2024
Ricardo
United States of AmericaThe staff message me to confirm my rooms will be close together, but then did not fulfill that expectation and then tried to make it seem like it was not a promise they made and I should have known better. This is the reason for the markdown above. Corporate was able to resolve the situation by giving me points towards my next stay.
It met our expectations for the purpose of our stay.
Stayed in February 2024
Reviewed: May 6, 2024
Steve
United States of AmericaI initially rented 3 rooms for 3 people. Before the close date, I cancelled one room for one person. All this was done by phone with Booking.com and confirmed. When I got to the hotel, they couldn't find the recent changes, but I gave them a copy of my confirmation, and all was settled. Could have been awkward if they did not have rooms available, but they did, so they were able to accommodate us.
Very satisfied with the hotel, staff, and location.
Stayed in May 2024
Reviewed: May 5, 2024
Frank
United States of AmericaThe front doors would lock after a certain hour. I was packing my car for an early departure, and when I went back through the front entrance, I had to wait until staff walked by to open the door. I didn't have my key on me. But if I was told when checking in, it could have been easily prevented
It was in a quiet area. Staff was friendly and hotel was very clean
Stayed in April 2024
Reviewed: April 10, 2024
Garcia
United States of AmericaThe location was right where I needed it for the reason I was there. The location is perfect by restaurants and stores. The hotel is also located off the freeway.
Stayed in April 2024
Reviewed: April 6, 2024
Amy
United States of AmericaNo complaints
Everyone was nice, especially Dante!
Stayed in March 2024
Reviewed: March 7, 2024
Jennifer
United States of AmericaThe hotel was only 5 minutes away from our activity .Rooms are spacious and clean. The bed was comfortable. For breakfast they had a nice variety of choices.
Stayed in March 2024
Reviewed: March 6, 2024
Kathleen
United States of AmericaPillows were not comfortable.
Location is good.
Stayed in March 2024
Reviewed: March 2, 2024
Finchdog
United States of AmericaThe false fire alarm in the middle of the night.
Everything was great except the fire alarm going off at 0100 in the morning which was not in their control. It was a false alarm. But, we all evacuated out of the building just to be safe.
Stayed in February 2024
Reviewed: February 21, 2024
Connie
United States of AmericaThe bathroom was really dirty - almost gross. There is pink mold grunge in the metal shower track - yuck! And the garbage was not cleaned out and not really sure the toilet was cleaned. I did mention this to the young woman on the 20th when I checked out. Her response - "I've heard that before"! Maybe, then, you need to clean it up! PS - the woman preparing the breakfast buffet was extremely rude. You can call me if you want to know more...
The front desk staff was very friendly! The bed extremely comfortable.
Stayed in February 2024
Reviewed: February 8, 2024
Adrienne
United States of AmericaNo view due to huge, manmade berm to the east. Nothing can be done about that. It is a good place to walk your pet if you have one. I had trouble getting my key card to work in the door to the pool, needed help.
Breakfast was very good. Staff was excellent. It was quiet and clean. Beds were comfortable.
Stayed in February 2024
Reviewed: January 29, 2024
Candice
United States of AmericaThe shampoo n conditioner needed to be refilled upon request
Great breakfast selection Great pool and hottub Comfortable beds great pillows
Stayed in January 2024
Reviewed: January 10, 2024
Lourdes
MexicoRestaurant was super dirty...all the tables were sticky, but...there was only one person doing everything, so, i can not blame her.
Stayed in January 2024
Reviewed: December 23, 2023
Ruby
United States of AmericaPrice change
Friendly and clean
Stayed in November 2023
Reviewed: December 20, 2023
Veronica
United States of AmericaClean, fast check and friendly staff.
Stayed in December 2023
Reviewed: December 5, 2023
Clifford
United States of AmericaCoffee was too strong
Stayed in December 2023
Reviewed: December 4, 2023
Cynthia
United States of AmericaEverything was very good.
Stayed in December 2023
Reviewed: November 26, 2023
Elaine
United States of AmericaGreat location. Walking distance to Bosque Brewery for dinner.
Stayed in November 2023
Reviewed: November 16, 2023
Arthur
United States of AmericaCost
Clean
Stayed in November 2023
Reviewed: November 15, 2023
Robert
United States of AmericaNA
Very clean
Stayed in November 2023
Reviewed: September 25, 2023
Manuel
United States of Americaall
great!!!
Stayed in September 2023
Reviewed: September 20, 2023
Mark
United States of AmericaVery comfortable room, and the breakfast was delicious.
Stayed in September 2023
Reviewed: September 7, 2023
Stacy
United States of AmericaThe only issue they didn't have USB charging ports in room, I had forgotten my charging block at home , I had to go buy one at gas station it was $27.00 lol I've just never stayed at a hotel that didn't have USB ports . Other then that it was a great place .
Breakfast was good
Stayed in August 2023
Reviewed: September 5, 2023
Richman
United States of AmericaSee above
Upon checking in the front office person was not welcoming. I am an IHG member and I was surprised. I requested a 1st floor room, end of the hall, away from the elevator. My request was granted via email. I was in the middle of the hall on the second floor. I recently had surgery and I am still sore. I was answered with a response that told me - oh too bad. The breakfast worker on the third was unfriendly. The breakfast worker today was too busy listening to her music and banging around to be bothered. The checkout woman this morning was very nice and professional.
Stayed in September 2023
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