Reviews of The Laureate Key West 3 stars
3444 North Roosevelt Boulevard, Key West, FL 33040, United States

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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewVery clean well located and staff very friendly
The pool was small and no options for a bar or snack
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in July 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in July 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in July 2025
Verified reviewRooms, location
No breakfast
Dear Bijumon, Thank you for your feedback, and for taking the time to write about your visit. We are delighted to hear that you found The Laureate to be a great place to stay and relax. It's wonderful to know that you appreciated the suites and location. Your positive comments are truly valued. We regret any inconvenience regarding the absence of breakfast. Your feedback is crucial for us to improve our services, and we will take your comments onboard to enhance our offerings. We look forward to welcoming you back to The Laureate soon! Kind regards, Alberto Piceno, General Manager.
Dear Bijumon, Thank you for your feedback, and for taking the time to write about your visit. We are delighted to hear that you found The Laureate to be a great place to stay and relax. It's wonderful to know that you appreciated the suit… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewGreat location just out of town .also the pool at the sister hotel that you can use was great
Pool a bit small
Dear Grant, Thank you for your feedback, and for taking the time to write about your visit. We are delighted to hear that you found our hotel to be clean and comfortable. It's great to know that you enjoyed the convenient location just out of town and the pool at our sister hotel. Your comments are valuable to us, and we appreciate your feedback on the pool size. We will take this into consideration as we strive to enhance our guests' experience. We look forward to welcoming you back to The Laureate soon! Kind regards, Alberto Piceno, General Manager.
Dear Grant, Thank you for your feedback, and for taking the time to write about your visit. We are delighted to hear that you found our hotel to be clean and comfortable. It's great to know that you enjoyed the convenient location just out… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewI love the property. It’s Clean. Nice service was excellent. I will visit again. I was happy with my day. Enjoy it.
Dear Guest, Thank you for your feedback, and for taking the time to write about your visit. We are thrilled to hear that you loved the property, found it clean, and enjoyed excellent service. It's delightful to know that you had a happy and enjoyable day with us. We can't wait to welcome you back to The Laureate soon! Kind regards, Alberto Piceno, General Manager.
Dear Guest, Thank you for your feedback, and for taking the time to write about your visit. We are thrilled to hear that you loved the property, found it clean, and enjoyed excellent service. It's delightful to know that you had a happy a… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewThe staff and facilities were very nice.
The pool was filled with people blaring music and not very appropriate for kids.
Dear Peter, Thank you for your feedback, and for taking the time to write about your visit. It's delightful to hear that you found our staff and facilities very nice. We take pride in providing exceptional service and maintaining top-notch facilities for our guests. We apologize for the inconvenience caused by the pool situation you encountered. Guest comfort and appropriateness are our top priorities, and we will address this issue to ensure a more pleasant experience for all our guests, especially families with children. We look forward to welcoming you back to The Laureate soon! Warm regards, Alberto Piceno, General Manager.
Dear Peter, Thank you for your feedback, and for taking the time to write about your visit. It's delightful to hear that you found our staff and facilities very nice. We take pride in providing exceptional service and maintaining top-notc… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewGreat ocean side view from the 4th floor. Excellent pool area with cold wet towels kept in the fridge.
Hotel price on the high side.
Dear Hugo, Thank you for your feedback, and for taking the time to write about your visit. We are delighted to hear that you enjoyed the great ocean side view from the 4th floor and that you found the pool area excellent with cold wet towels available. Your kind words about our staff's service are truly appreciated. We understand your concern about the hotel price and will take your feedback into consideration as we strive to provide the best value for our guests. We look forward to welcoming you back to The Laureate soon! Kind regards, Alberto Piceno, General Manager.
Dear Hugo, Thank you for your feedback, and for taking the time to write about your visit. We are delighted to hear that you enjoyed the great ocean side view from the 4th floor and that you found the pool area excellent with cold wet towe… Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewEverything was wonderful
NA
Dear Trudi, Thank you for your feedback, and for taking the time to write about your visit. We are thrilled to hear that everything was wonderful during your stay with us at The Laureate. Your perfect scores across all service ratings, including cleanliness, staff, and facilities, are truly appreciated. We look forward to welcoming you back to The Laureate soon! Kind regards, Alberto Piceno, General Manager.
Dear Trudi, Thank you for your feedback, and for taking the time to write about your visit. We are thrilled to hear that everything was wonderful during your stay with us at The Laureate. Your perfect scores across all service ratings, in… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewThe room was big, loved the decorations, and the beds were very comfortable.
Dear Suarez, Thank you for your feedback, and for taking the time to write about your visit. We are thrilled to hear that you enjoyed the spacious suite, lovely decorations, and comfortable beds during your stay at The Laureate. We look forward to welcoming you back to The Laureate soon! Kind regards, Alberto Piceno, General Manager.
Dear Suarez, Thank you for your feedback, and for taking the time to write about your visit. We are thrilled to hear that you enjoyed the spacious suite, lovely decorations, and comfortable beds during your stay at The Laureate. We look f… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewpool was great
nothing all was very good
Dear Zuzel, Thank you for your feedback, and for taking the time to write about your visit. I'm thrilled to hear that you recommend our hotel 100% and that you enjoyed the great pool. Your perfect service ratings across the board make us truly happy! We look forward to welcoming you back to The Laureate soon! Kind regards, Alberto Piceno, General Manager.
Dear Zuzel, Thank you for your feedback, and for taking the time to write about your visit. I'm thrilled to hear that you recommend our hotel 100% and that you enjoyed the great pool. Your perfect service ratings across the board make us … Show more
Reviewed: 29 July 2025 · Stayed in June 2025
Verified reviewReviewed: 28 July 2025 · Stayed in June 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewThe property is situated across the street from the water, convenient to but not in the old downtown district which is what we wanted. We needed a 3 bedroom apt with 2 service dogs and the Laureate delivered an excellent apt.
Nothing
Dear Jose, Thank you for your feedback, and for taking the time to write about your visit. It's fantastic to hear that you had such a wonderful experience during your stay with us. We are delighted that you enjoyed the great staff, clean room, and the beautiful view from your balcony. We are also glad that our location suited your needs perfectly. We look forward to welcoming you back to The Laureate soon! Kind regards, Alberto Piceno General Manager
Dear Jose, Thank you for your feedback, and for taking the time to write about your visit. It's fantastic to hear that you had such a wonderful experience during your stay with us. We are delighted that you enjoyed the great staff, clean … Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in June 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified review