*Our room was advertised as a "remodeled" upgrade room. It was far from it. The bathroom had new tile but an older tub. It was painted but not really an "upgrade" as such. We paid high dollars for the unit and felt it was not really an upgrade. The floor was dirty and needed washing. Our room was totally missed in room service one day!

Pool was good, though crowded. But, enjoyed by the families. Our room location was great. We were in a quieter corner room with patio and it was pleasant.

Stayed in August 2025

It was quiet and clean, has free parking. There Is also a garden in the centre.

Stayed in August 2025

I am a native of Santa Barbara, so for me it isn't an issue, but for people from out of the area, not having at least a map of the area in the room may be a problem, especially since some of the employees are not familiar with directions of how to get to different parts of the City. Yes, there are lots of brochures, but personal knowledge of the staff would be helpful too. Also, there were no directions for how to use the television and the TV system only had streaming for the local channel, and no directions how to get to live programming. The system is quite confusing. I ordered a bloody mary to take to my room, and it was terrilble -- too much ice, hardly any mix and watered down to have almost no taste, plus the price was horrendous ($18.00) for what I received, As a result of that experience, I chose not to eat at the restaurant for, perhaps an erroneous assumption, that the food would be overpriced and not good.

I had an issue with the refrigerator and the maintenance person was there quickly and fixed the problem.

Stayed in August 2025

Shower was average

Bed was comfortable!

Stayed in August 2025

No microwave. Pool chairs were so uncomfortable. Would have been ok if that had thicker towels to help. No towels at pool either.

Stayed in July 2025

However my family got the WORST room even though they stayed for 3 nights. It was small and dark with a small deck out front. You almost gave them the very worst room - with no deck - but changed to this one because I begged. and their bathroom was not very clean.

Pool was great. My room was great.

Stayed in July 2025

One of our rooms was not updated. There was a stain on the carpet. The room seemed a bit tired. Our balcony was on a corner with another balcony and we could hear the people from the other room and their conversations. We did not want to go on the balcony when they were there because we were right on top of each other. The other room our family had was updated and in a better location - wished we had a room like that.

The pool and courtyard looked lovely. The room was spacious. The bathroom was spacious. The bed was comfortable.

Stayed in July 2025

Stairs to second floor, expensive without extras aside from pool.

Lovely pool, close to my relative’s home, and basic room with comfortable queen beds, tv, fridge, and small deck patio with chairs.

Stayed in August 2025

The cleaning staff were very loud cleaning rooms early in the morning. They woke us all up with their carts and loud movements upstairs and outside. Maybe wait until after 8 am. People are on vacation and want to sleep in.

Nice pool. Well located and nice landscape.

Stayed in August 2025

Close to downtown. We enjoyed the balcony. Night time was nice and calm. No issues.

Stayed in July 2025

Nice warm place to stay, parking lot easy access Room clean, nice for a 2 days stay

Stayed in August 2025

Far from downtown.

Nice and Clean.

Stayed in July 2025

Towels in the room could have been more plush

Great location, the food at the restaurant was great, especially the clam chowder

Stayed in July 2025

Nice balcony. Our rooms were next to each other. Crocodile Cafe was excellent.

Stayed in June 2025

Took forever for the staff to come assist in check in. Wish they serve breakfast in this place.

Nice balcony and had a fridge/freezer combo which was nice. Parking is not bad at all.

Stayed in August 2025

For a non-smoking hotel, we constantly smelled cigarette and marijuana smoke coming from adjoining rooms and patios. Also many noisy and unattended children ran wild, screaming around the courtyard and pool area from the morning until after 9pm when the pool closed.

We really enjoyed the beautiful courtyard area and the pool. The beds were comfortable and we enjoyed the private patio.

Stayed in July 2025

This Inn is very nice for the price. It has a restaurant with an outdoor bar near the pool. It also has lemon trees all on the property.

Stayed in July 2025

Asked for ground floor, there was an elevator but very far from the room.

Rooms were very clean and comfortable.

Stayed in July 2025

No bottled water in the room no vending machines

The room was big

Stayed in July 2025

Breakfast is not available before 9:00, a little inconvenient.

Family suites is very good for us.

Stayed in July 2025

The second and third floor was a little confusing. And the elevator was hard to find, we had an 80 year old who was on the second floor she’s not good w stairs. Other than that it was great

We loved the layout and the personal space in the form of a balcony or patio. Very calming. One of our rooms had a very bad musty odor we left the doors open and house keeping brought a spray over that helped a little. The restaurant was great. Everyone was very very friendly and service was fantastic. Over all we would stay again. This was our second trip to the hotel. The pizza and hamburgers were great!

Stayed in June 2025

The bar did not have any local wines in stock by the glass, you had to purchase a whole bottle. The bar area was nice though with fire pits and heaters for cooler evenings.

The pool area was lovely and the pool was a perfect temperature. The family suite was very large and consisted of two adjoining rooms with a shared balcony. The beds were large and comfortable. Breakfast was lovely, if a little expensive.

Stayed in July 2025

Nothing

Very smart, lovely pool, good location, very clean

Stayed in June 2025

There was no microwave and the multiple times I’ve stayed here prior, all of my rooms has a microwave

The location and the comfort of the bed

Stayed in June 2025