700 West Riverside Boulevard, Rockford, IL 61103, United States
#12 of 30 hotels in Rockford
Guests' ChoiceBased on 184 hotel reviews
7.7Cleanliness
8.5
Comfort
8.6
Location
8.2
Facilities
8.1
Staff
8.6
Value for money
8.0
Free Wifi
8.5
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End of dialog contentReviewed: August 28, 2025
Owen
United KingdomBreakfast wasn't great, but lovely views from the restaurant
Everything was good, rooms big, clean, decent facilities and staff friendly
Stayed in June 2025
Reviewed: August 3, 2025
Romeo
United StatesThank you for nice breakfast
Stayed in August 2025
Reviewed: August 1, 2025
Kat
United StatesThe handicapped accessible room was not near the elevator. It was all the way at the end of the hall. The room was the farthest from the elevator. Water pressure and bath products could be better. Night staff needs more customer service training.
This quaint hotel has unique design features throughout the lobby and common areas. The breakfast was good and plentiful. The beds were comfy. The manager, Adam, and Peggy were awesome.
Stayed in July 2025
Reviewed: July 24, 2025
Lauren
United StatesThe pool needs a cleaning
The staff were wonderful!
Stayed in July 2025
Reviewed: July 17, 2025
Keyawauna
United StatesI had a few dirty towels under the bathroom stand
It was quite and peaceful
Stayed in July 2025
Reviewed: July 8, 2025
Angela
United StatesQuiet relaxing
Stayed in April 2025
Reviewed: June 28, 2025
Alesha
United StatesThe evening staff refused to provide us with washcloths. She did however give us two. There were four of us staying in the room, and the temperature was close to 100 degrees. In our family, we each use two separate washcloths—one for the face and one for the body. When we requested four washcloths, we were told that they couldn’t accommodate our request. As a result, I had to go to Walmart to purchase our own.
Always clean
Stayed in June 2025
Reviewed: June 24, 2025
Debbie
United StatesNot well maintained TV and phone did not work. There was a raccoon in the wall/attic crawl space😝
close to the Ironman race location
Stayed in June 2025
Reviewed: May 31, 2025
Winston
United StatesMy room was right next to a employee break room I think because I could hear a woman on the phone and she sounded like an employee, only negative. I didn't have a view of the river but the parking lot. No hand soap.
The room was nice. Very large. Bathroom was nice. All very clean. Mini fridge was ice cold.
Stayed in May 2025
Reviewed: May 29, 2025
Roberta
United StatesThat i was not told that you needed a special key for the pool. That there was no TV in the bedroom
Breakfast was ok. Was grateful though that they provided a hot meal and beverages. Staff was very accommodating
Stayed in May 2025
Reviewed: April 15, 2025
Ulysses
United StatesStaff was professional. Room was clean
Stayed in March 2025
Reviewed: April 9, 2025
Karen
United StatesCould not access the yard by the river.
It was a very comfortable room with sofa. The bed was heavenly. Manager was very helpful in bringing a luggage rack for the suitcase. Front desk staff were very professional. Dinner was delicious.
Stayed in April 2025
Reviewed: April 7, 2025
Darla
United StatesAll perfect but pool was closed.
Stayed in April 2025
Reviewed: March 10, 2025
Nancy
United StatesThere was to be a free breakfast but breakfast cook didn’t show up for work. Bagels were offered 😫
Stayed in March 2025
Reviewed: January 29, 2025
Alt
United StatesWhat could be improve I think is that they could inform the guests next time that in needed a reservation before dining in. And also, my husband mentioned that the back of my phone got heated so much while charging and making some beep noise and so he unplugged it. And when I woke up, I charged my phone again but this time in the outlet wall directly. I am not sure if there’s a problem on my phone or my charger on my end or the lamp in between of the 2 queen beds that has an outlet. Either way, I think it needs to be checked out - just in case.
My husband and I love that the entire hallways we pass or even our room smells so good! The bed is soft. The fireplace I enjoy. I like that it’s a big bathroom where we stayed. I appreciate the idea of leaving an envelope with the housekeeper’s name at the back-unfortunately I didn’t have cash with me to give something. I like that they checked on you through a test message if how is everything in the room. I like that they mentioned checking in the important policy points- about the quiet time for instance.
Stayed in January 2025
Reviewed: December 31, 2024
Emma
United StatesThe breakfast was excellent. The staff was very friendly and helpful. Older hotel with good updates. Great location and river view.
Stayed in December 2024
Reviewed: December 26, 2024
Jessica
United StatesThe pool water was very cold
It’s a beautiful property with amazing views from the river side
Stayed in December 2024
Reviewed: December 3, 2024
Germain
United StatesNothing really. It was a nice place.Very roomy bathroom.
Nice and clean and by the river. The wood work in the dining area was gorgeous as well as the Italian Boar statue in the lobby. I have seen the original one in Florence, Italy and it was awesome that a replica was in this hotel lobby. Unexpected surprise.
Stayed in October 2024
Reviewed: November 18, 2024
Symone
United StatesAt this time nothing
The breakfast was excellent. I truly enjoyed. It was not expecting that type of breakfast at a hotel that along will make me come back.
Stayed in November 2024
Reviewed: October 23, 2024
David
United StatesOur room (233) smelled a little musty. Carpets in halls were stained, but were clean in our room
Location was in a quiet area. Hotel was older, but was recently updated and remodeled.
Stayed in October 2024
Reviewed: October 1, 2024
Leonard
United Statesmaybe if the pool was a little warmer
great
Stayed in September 2024
Reviewed: September 15, 2024
Wendy
United StatesBreakfast buffet items satisfactory, but eggs were horrible. However, the beautiful dining area hostess was very warm and friendly☺️
The entire staff, from the member who called me direct to confirm my reservation to the maintenance guy who acknowledged us with a smile in the hallway, my adult kids and their kids were all treated with kindness and respect. Lovely views of river and antique pieces throughout the property, still under reservation.
Stayed in September 2024
Reviewed: August 21, 2024
Teresa
United StatesOlder buildings, lawn area not kept up
Didn’t seem too busy. Comfortable
Stayed in July 2024
Reviewed: August 8, 2024
Davis
United StatesI like everything about it
Everything was nice the staff the breakfast IN we was very comfortable
Stayed in August 2024
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