Pools close too early 6 pm 2nd floor, 7:30 pm lobby most hotels stay open until 10 pm and no hot tub, not enough shade umbrellas. This is a high-end priced property, needs a little bit updating/modernizing for the price.

Easily walkable convenient location. Large room and lanai. Seating options in courtyard to view marina, sunset, free hula and fireworks Fridays. Free daily waters and ice cream is a nice perk!

Stayed in August 2025

The complex a little tired the kids pool chairs and tiles in the pool needed cleaning

Apartment room clean and the housekeeping staff were amazing all the cooking facilities were excellent Good sized deck and private you could look out into the kids pool

Stayed in August 2025

sofa bed a bit uncomfortable

well located, spacious rooms, fully equipped kitchen.

Stayed in August 2025

The balcony needs to be painted

Location

Stayed in July 2025

The Pool definitely needs upgrades. Water itself felt dirty and looked dirty

Stayed in July 2025

The amenities -- soap, shampoo, etc -- felt cheap and didnʻt lather much. The rattan chairs on the lanai were uncomfortable and difficult to sit in because of the way they were shaped. The television remote was so old, the words on the buttons were worn away. When I was a kid, the Ilikai was considered such a glamorous, high end hotel. Time has changed the Ilikai. The building and lobby seem run down and dated, as is the elevator. The escalator at the porte-cochère was broken. I walked up with a crutch and my knee wrapped, and no one suggested I use a side porter elevator. In fact, another customer pointed out the elevator after I walked up the two flights of stairs to get to the lobby.

I was having my home tented for termites, and I had just injured my knee. I decided to stay in a hotel for two nights, but I didnʻt have enough advance time to shop around. The Ilikai luxury suites offer popped up, and the price for the studio (with kitchenette, ocean view, and king size bed) was the same as a few of the smaller 300 square foot sized hotel rooms in Waikiki. I loved the spaciousness of the studio and the view of Kahanamoku Beach. Since I had an injured knee, I stayed in the room all day to work, and I was very comfortable. Everything about the studio from the decor to the lighting over the kitchen counter was tasteful and modern. The place was really quiet too; I felt like I was the only person on the floor. The room was clean. The bed was firm, yet very comfortable. I slept well. The maid who cleaned the room was very pleasant and cleaned the room quickly and very well. The front desk staff were super nice.

Stayed in August 2025

Stair access elevator issues

Clean water and towels at front desk Free ice cream daily.

Stayed in July 2025

Furniture and fixtures were outdated. Air vents were very dusty. I wish self parking was available instead of valet.

Loved the view and location. Also having the cafe and convenience store at the hotel was very convenient.

Stayed in August 2025

The hotel offers beach towels for guests, but do not have beach chairs and umbrellas available for use. The hotel is in a calmer area of Waikiki Beach, and you can either purchase a beach chair from the local Walmart (which would not make sense) or rent two chairs w/umbrella for $100.00 for a full day from a beach vendor (which is absurd). Illikai should really reconsider this, as guests come to their location to enjoy the beach, and are paying thousands of dollars to do so. So, give them a beach chair /umbrella to use. That's my only issue with the hotel.

The location was excellent. The hotel is in a very walkable area, and you DO NOT need to rent a car. Food, shopping, entertainment, and the beach are all within walking distance, with lots of options to choose from. The staff (and the people in general) are extremely nice and friendly. The hotel offers nice amenities, including bottled water, free scoops of ice cream daily, and even has DVD access similar to Redbox. They have Hawaiian singers and hula dancers every Friday night which is nice, and in a prime spot for the Friday night fireworks. The hotel is busy with guests leaving and new guests coming in throughout the day, but it never felt crowded. The rooms are spacious, very clean, and comfortable. The ocean view room is a "must" if you want to wake up to some of the most fantastic views ever. The full kitchen was also a plus, as we were able to purchase items at the grocery store and save on eating out for every meal. The hotel is in a very safe and walkable area both day and night. Another nice added touch is the availability of laundry machines on each floor ($3.00 each). This is a very nice convenience for guests like myself who like to take clean clothes home, or for those who want to pack light.

Stayed in July 2025

Elevators were a bit scary. The people above us kept smoking pot (even though smoking was not allowed) and we could smell it clearly in our room and the living area, we reported it but security didn't do anything about it. Also, the pool staff were incredibly rude.

Two outdoor pools, one on the second floor and a deep pool just off the restaurant area. Neither pool allows balls or jumping into the pool. Front desk staff are amazing. The outdoor restaurant is worth a few visits and Dave's Ice Cream can't be beat. We had laundry on our floor but not in our suite.You can easily see Friday night Waikiki fireworks from the lagoon. We watched from the fence (perfect vantage point).

Stayed in July 2025

Front desk staff was not welcoming. There was only a valet option for parking.

View of the ocean, balcony.

Stayed in July 2025

See above

I was in 710 for 8 nights. Definitely subpar. That unit needs some maintenance. It was dingy, rundown, the shower curtain had mold. The curtains were coming off the walls. It was dirty and felt just dingy. However the two bedroom worked for us because I was traveling with a couple whose husband is confined to a wheel chair. For what we paid (top dollar) we should have been in a better quality unit. One night I stayed in 220 (?). It was a way nicer unit except it had spider webs and bugs on the walls. I always stay at the ilikai. It has larger rooms and good sized balconies and is in the center of everything.

Stayed in July 2025

Nothing

Loved the friendly staff and the room was perfect, the bed was so comfortable

Stayed in June 2025

Slightly dated. Had to use Towel tokens to get beach towels everyday. Not all laundry facilities had eftpos available

Hotel is close ti everything you need, right on the water. The water and ice cream were a treat to look forward to each day.

Stayed in May 2025

The furnishings, while clean, were a little worn. Also during busy times, it was impossible to find a chair or table at the pool which was kind of small.

The location is fantastic! It is steps from the beach and right in the heart of the resort area around Waikiki. The resort has a restaurant and a coffee shop as well as a small market store.

Stayed in July 2025

Hide a bed was extremely uncomfortable even for 1 person. Mattress needs to be replaced.

Stayed in July 2025

The sofa bed is not supportive for the back, too soft and arched.

The hospatility of the staff is impressive, free ice cream, free beach towel, and full kitchenware.

Stayed in July 2025

Nothing.

We have stayed at the Ilikai before and love the situation close to the beach. Our suite had an ocean view and was amazing to sit on the deck looking out during the day and at night.

Stayed in July 2025

The fact that if I booked a little close to my date at booking.com, that we could’ve gotten it at a lower cost. Otherwise, everything was good.

We like the location of the property. We like the room we are in. Overall, we love it.

Stayed in April 2025

After seven weeks in the States, I was very much over Destination / Resort Fees being charged on top of a room rate. Wifi should be a given in any hotel these days and getting an ice-cream and a bottle of water in exchange for daily $$+ was silly. US hotels, including the Ilikai, should simply advertise the transparent price.

We splurged on the junior sunset room as this was for relaxation at the end of a six-week trip. It was worth the money for that purpose.

Stayed in June 2025

The coffee was not the greatest.

Excellent hotel. The room was large and with a balcony, we had plenty of room to spread out. Close to the lagoon and beach. We also used used the pool which was great at the end of the day. Don't miss the fireworks on Friday night. Its a really short walk from the h otel. Just find a comfy spot by the lagoon and you will have a great view.

Stayed in July 2025

Only a small issue...with tv remote not working..they sent the technician to fix it, though even with replacement remote it wasn't fixed...had to change the channels manually..not a big deal.

We loved the location. We paid extra for a room with a sea view and it was well worth it! All staff were so friendly. The beds were lovely including the sofa bed! Location was amazing for a family.. having a choice of the pool, or lagoon or beach so close was perfect! ...and only a short walk to Waikiki.

Stayed in June 2025

Pillows. Used by date.

Room location cleanliness.

Stayed in June 2025

A long waiting time just to get towels!

Stayed in June 2025