4700 Airport Plaza Drive, Long Beach, CA 90815, United States of America
#13 of 91 hotels in Long Beach
Guests' ChoiceBased on 287 hotel reviews
8.4Cleanliness
9.0
Comfort
9.0
Location
8.7
Facilities
8.9
Staff
8.8
Value for money
7.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 2, 2024
Roseanna
United States of Americatoilet mad too much noise
Stayed in March 2024
Reviewed: January 29, 2024
Sandra
United States of AmericaYou get charged an internet charge that is supposed to be charged if you use their internet. I NEVER LOGGED INTO THEIR INTERNET and got charged 9.99 per day. I called the hotel and she assured me that I couldn’t be charged w/o logging in. I NEVER LOGGED IN. I used my cellular data the whole time They need to change their rationale/justification for making that charge. It’s a gyp!
Cleanliness
Stayed in January 2024
Reviewed: November 8, 2023
Mary
United States of AmericaTrouble finding my reservation.
Clean room and great mattress. Clean room.
Stayed in November 2023
Reviewed: November 2, 2023
Honeykim
United States of AmericaDirty rooms. I miss when hotels were actually clean. Now price just up there and cleanliness is down there. Staff at concierge level makes uncomfortable awkward feeling after talking to us in a loud tone and wants to charge extra for having our kid with us. Wants to charge $35. What you even get in the lounge is not $35. Another family with a kid decided to leave and not use the lounge because of the ridiculous charge.
Location. Heading out to a cruise ship next day.
Stayed in October 2023
Reviewed: October 19, 2023
Kristine
United States of Americaprices
Needs to be cleaner
Stayed in October 2023
Reviewed: September 29, 2023
Lewis
United States of AmericaAlways crisp and beautiful
Stayed in September 2023
Reviewed: August 25, 2023
Danting
United States of Americathe room smells a little bit
Stayed in August 2023
Reviewed: August 24, 2023
Amankwah
United KingdomN/A
N/A
Stayed in August 2023
Reviewed: August 2, 2023
Amber
United States of AmericaDidn't like that they didn't have free breakfast and I didn't get my money back for incidental charges
Really nice rooms and atmosphere
Stayed in July 2023
Reviewed: August 1, 2023
Gabriela
United States of AmericaThe pool had beetles and debris and we had to ask the staff to clean it. They took a while to send someone out so my daughter removed the beetles. Then we were still waiting for the debris to be cleaned so we had to tell them twice. We couldn't enjoy the pool until then.
We liked that generally it was clean and comfortable. The staff was kind and we loved that there was a Starbucks in the lobby.
Stayed in July 2023
Reviewed: July 20, 2023
Marili
United States of AmericaOur room was hot. The air conditioning was not working so I called the front desk to have the maintenance take a look.
I like the location, the scent as you walked in, the staff is professional
Stayed in July 2023
Reviewed: July 14, 2023
John
United States of AmericaAir conditioning didn't keep room cold. To close to runway at airport
Stayed in July 2023
Reviewed: July 10, 2023
Tujuanna
United States of AmericaConvenient to shopping and restaurants.
Stayed in July 2023
Reviewed: June 22, 2023
John
United States of AmericaExcellent
Stayed in June 2023
Reviewed: June 19, 2023
Lefforge
United States of AmericaAlthough it was advertised that there was a complimentary shuttle to the Lakewood Center, when we tried to use it we were told that they don't go there, recommend updating tv info.
Hotel is gorgeous and I enjoyed the Mexican restaurant and Terrace Grill.
Stayed in June 2023
Reviewed: June 12, 2023
Aniket
United States of Americathe hotel could not find my reservation via booking.com even after making the reservation couple weeks before the travel. they charged me again because of that using my credit card
well situated and amenities were nice with Starbucks inside the hotel
Stayed in June 2023
Reviewed: May 20, 2023
Daniel
United States of AmericaI hate when the sink is not in the bathroom. No microwave
Clean nice room
Stayed in May 2023
Reviewed: May 5, 2023
Nicolette
CanadaNo free internet. Reception staff were distracted and unfriendly.
Beautiful entrance, beautiful flowers and water features outside, bedroom comfortable and attractive. Buffet Sunday brunch was exceptional! Restaurant staff were super super friendly and kind.
Stayed in May 2023
Reviewed: April 18, 2023
Larry
United States of America$268 one night $395 another night. $395 is way too high I stayed here many times but never again.
Stayed in March 2023
Reviewed: February 19, 2023
Fabio
GermanyNo welcome water in room
Stayed in February 2023
Reviewed: February 7, 2023
Jemma
United KingdomWifi should be included within the cost of the room. Questionable quality of food in the sports bar. Bit pricey - especially as I had to pay the same rate as a 2 person room for a solo visit.
Comfortable bed, well catered room, great toiletries, friendly and helpful staff.
Stayed in February 2023
Reviewed: October 9, 2022
Rashed
United Arab Emiratesrequired 50$ Deposit each night. for example if you planning to stay 4 night required 200$ deposit
Stayed in September 2022
Reviewed: October 7, 2022
Kristin
United States of AmericaNo complaints.
freshly renovated, nice rooms, nice pool, free parking, excellent breakfast.
Stayed in August 2022
Reviewed: September 12, 2022
John
United States of AmericaOver priced room.
Stayed in September 2022
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