Reviews of Holiday Inn Express & Suites Lubbock West by IHG 2 stars
6023 45th Street, Lubbock, TX 79407, United States
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in June 2025
Verified reviewThe staff is just great makes our stay better!!!
Cleanliness
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewBreakfast. Early hours for pool
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewIt was clean and spacious.
Parking
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in July 2025
Verified reviewCloser to shopping and not too far from Texas tech
N/a
Dear Lilly, Thank you so much for your wonderful review! We're thrilled you enjoyed your stay and that our staff could make it memorable. We look forward to welcoming you back soon!
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewLocation was very good, front desk staff was friendly. We had a last minute room addition and that was met.
Breakfast was decent, but not great - eggs no flavor, sausage no flavor and rubbery. I had asked for rooms together and they were on two separate floors. I think I had wanted adjoining rooms and not sure if this wasn't an option, but that request wasn't met and I wasn't told that this site does or doesn't have actual adjoining rooms. Overall things were fine
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewIt was well kept.
The toilet kept running.
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewLocation
Ac wasn't working properly in my room
Reviewed: 4 August 2025 · Stayed in June 2025
Verified reviewReviewed: 2 August 2025 · Stayed in June 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in June 2025
Verified reviewReviewed: 27 July 2025 · Stayed in May 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewGreat price and room
Dear Sarah, Thank you so much for your wonderful review! We're thrilled you enjoyed your stay and that our staff could make it memorable. We look forward to welcoming you back soon!
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewGood question
Blackout curtain was not blackout.
Reviewed: 19 July 2025 · Stayed in May 2025
Verified reviewNice facility
Na
Dear Betty, Your kind words about your recent stay were really appreciated. We love making our guests days and we can’t wait to have the opportunity to make you smile again! Thanks for staying with us.
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewIt was not habitable when we arrived and still wasn’t 3 hrs later a storm blew through and there was no power, no computer to check in no elevators, no lights, no door conditioning We could not stay there obviously so we went to another hotel in a different part of town Steve was the desk attendant on duty
I have stayed here before and it was great Power makes a big difference
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in June 2025
Verified reviewNo pets allowed
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewVery nice place to stay
Dear Melissa, Thank you so much for your kind words! We're thrilled to hear you enjoyed your stay and appreciate you taking the time to share your feedback
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewBreakfast not warm at all. Andcould need upgrade with musty moldy smell.
Update ofhotel moldy musty smell
Reviewed: 2 July 2025 · Stayed in June 2025
Verified review