Reviews of LUMA Hotel San Francisco 4 stars
100 Channel Street, San Francisco, CA 94158, United States
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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewVery close to marina bay, oracle park and chase centre
Nothing
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewRegistration attendant was pleasant and friendly. The facility was clean and the rooftop Bar and Restaurant was fantastic.
My room happened to be near the bank of elevators so II had some difficulty sleeping at night due to the ringing of the elevators when they stopped at the floor.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewModern, clean and very hi-tech. Layout has been planned very well and everything in the room worked! Ideal location for the Baseball at Oracle Park. Robot room service!
Breakfast facility, although very good, lacked variety.
Thank you for staying with us! We appreciate your feedback. We hope to see you again next time.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewLocation is great and the staff is excellent too!
Nothing..
Thank you for your 10/10 reviews! We appreciate your feedback. Come back soon.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewWonderful staff. Great location.
The flooring in the rooms is spongy vinyl and feels weird to walk on barefoot.
Thank you for staying with us! We appreciate your feedback. Come visit us again.
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewClean, location and friendly staff.
Phone in room not working and fridge was noisy at night.
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewLocation and cleanliness. Front desk staff is excellent.
Nothing
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewWe were on the 4th floor a constant swishing sound from the mechanical equipment right outside our room. We have stayed at Luma many times before and always was pleased. We know now not to stay on the 4th floor.
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewEverything Amazing
Good Evening, Thank you for your 10/10 reviews! We hope to see you again.
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewLocation to Oracle stadium was fantastic
Not enough elevators for the amount of guests. Some weren’t working. We were awaken at 8:30 am by a female staff knocking then entering our room without permission. Then at 9:00ish a male staff member knocked once then entered our room without permission. I yelled out and slammed the door before he came all the way in. I called front desk twice to notify them of the issue. It scared us and my kids. They made an excuse then offered us a free meal at the cafe. Not good enough for the amount of trauma associated with having people trying to enter your room twice!
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewIt was in a great location to the Chase center. Very easy walk. The hotel itself was clean , fresh . The rooftop restaurant/ bar has a great view of the Bay. The staff are kind , friendly the manager Kevin was very pleasant. And when the bell service was busy he stepped in to help out. Loved this place
Nothing really maybe the $90 valet parking fee. But it was a great service . And you knew your car was safe
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified review-
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Reviewed: 14 August 2025 · Stayed in July 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewLocation for a giants game. Close to some restaurants.
My booking through Booking.com said the room had a bay view or a city view. We had neither! They gave us a 30.00 credit to spend at their store! Not happy! Stayed here many times and probably wont in the future!
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewLocation (ballpark!), friendly staff, clean comfortable bed!
Bedding… prefer just a sheet, not a duvet….
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewGreat location next to the Giants ballpark. Valet parking so we didn't have to worry about our vehicle
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewWe were in town for the concerts at Golden Gate Park, and this location really was perfect for us, as we could take the N train straight from the park.
No jacuzzi.