Reviews of Luxury Bayfront Studio with Balcony Amazing Pool
Collins Avenue 18001, Sunny Isles Beach, 33160-2722, United States
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Reviewed: 28 April 2025 · Stayed in April 2025
Verified reviewFirst, I were charge an additional $577.00 upon checking in stated by the front desk agent for the use of the pool and beach! This i found ridiculous Second, no one even came to clean my room during the entire stay
Thank you for sharing your experience, and we sincerely apologize for the issues you encountered. The additional charge for pool and beach access should have been communicated more clearly, and we understand your frustration. Additionally, we’re very sorry that your room wasn’t cleaned during your stay, as this is not the level of service we aim to provide. We will certainly look into these concerns to ensure this doesn't happen again in the future. Your feedback is invaluable, and we truly hope you’ll give us another chance to provide you with a better experience next time.
Thank you for sharing your experience, and we sincerely apologize for the issues you encountered. The additional charge for pool and beach access should have been communicated more clearly, and we understand your frustration. Additionally, … Show more
Reviewed: 16 December 2024 · Stayed in December 2024
Verified reviewOk
Thank you for your feedback! We're glad to hear your stay was okay. If there’s anything we can do to make your next stay better, feel free to let us know. We’d love to welcome you back!