Reviews of Mountain View Inn 2 stars
3100 East Route 66, Flagstaff, AZ 86004, United States

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Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewClean room and comfortable beds. Location was convenient and staff was friendly and accommodating.
Old stained chairs were outside the room for unknown reasons. Fridge was noisy. TV was small. Room doors had only one lock.
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThe bathroom had ants. The door barely was able to shut and lock. The worst part is they STEAL YOUR DEPOSIT!!! We left that room clean and even made the bed and put our towels in 1 pile and all the trash was picked up. We even picked up our cigarette butts and threw them away. They REFUSE to give us a reason as to why they stole our deposit. DO NOT STAY HERE!
Hi! Thank you for your review. Upon checking our notes we saw that you had actually smoked in the room, resulting in having to put the room down to be fully cleaned as we are a nonsmoking premises and as listed in our policy, a loss of the deposit. Thank you.
Hi! Thank you for your review. Upon checking our notes we saw that you had actually smoked in the room, resulting in having to put the room down to be fully cleaned as we are a nonsmoking premises and as listed in our policy, a loss of the … Show more
Reviewed: 20 July 2025 · Stayed in June 2025
Verified reviewNobody came knocking at the door 1 to 2 hours before checkout time. That was great.
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 5 June 2025 · Stayed in June 2025
Verified reviewReviewed: 3 June 2025 · Stayed in May 2025
Verified reviewClean
No table, no coffee machine, pretty busy road and train using horn, no shampoo, old and cheap towels
Reviewed: 15 May 2025 · Stayed in March 2025
Verified reviewReviewed: 13 May 2025 · Stayed in May 2025
Verified reviewReviewed: 5 May 2025 · Stayed in May 2025
Verified reviewThey had bed bugs and I spoke to the lady at the front desk and all she said was that they didnt have any bed bugs. She said that they had new mattresses and it was imposible to have bed bugs. My husband got bit by them and they were all over the bed. We aldo had ants all over the bathroom counter when we were leaving. We left at 12:00 at midnight. We didnt even stay the full night and we had to drive back home 4 hours away because we couldnt stay there with our kids.
Reviewed: 20 April 2025 · Stayed in April 2025
Verified reviewReviewed: 17 April 2025 · Stayed in April 2025
Verified reviewReviewed: 30 March 2025 · Stayed in February 2025
Verified reviewReviewed: 28 March 2025 · Stayed in March 2025
Verified reviewClean
Nothing
Reviewed: 26 March 2025 · Stayed in March 2025
Verified reviewReviewed: 15 March 2025 · Stayed in March 2025
Verified reviewReviewed: 6 March 2025 · Stayed in March 2025
Verified reviewThe beds were comfortable and the location
The temp of the water took time to heat up could hear the neighbors
Reviewed: 4 March 2025 · Stayed in March 2025
Verified reviewVery clean n welcoming
Reviewed: 21 February 2025 · Stayed in January 2025
Verified reviewClean rooms
The heater needs to up to date. It was cold in the room.
Reviewed: 20 February 2025 · Stayed in February 2025
Verified reviewIt is a good location for us
The upstairs guests were very loud keeping us awake. Second stay this has happened.
Reviewed: 13 February 2025 · Stayed in February 2025
Verified reviewA roof over my head is good enough is what I had kept telling myself
SO freezing day and night. Our room only had ac. Literally had to wear a hoodie to sleep at night. Not to mention our curtain was two feet wide. Felt uncomfortable with the area tbh the curtain topped it off.
If you know heat is in room and if you had issues you should have told front desk as well to get some help Also I know you had locked your card where you did not want to pay deposit at all And all accused comments are wrong Thanks for staying here
If you know heat is in room and if you had issues you should have told front desk as well to get some help Also I know you had locked your card where you did not want to pay deposit at all And all accused comments are wrong Thanks for sta… Show more
Reviewed: 6 February 2025 · Stayed in February 2025
Verified reviewSimple and good for the budget for a late getaway.
One room was running late with check out, about 11:12am. The lady housekeeper told us, we would be charged $25 if we weren’t out at 11:15am. The room was in the middle of packing up their vehicle. The week before, there was no issue with the male housekeeper.
Reviewed: 17 January 2025 · Stayed in December 2024
Verified reviewThe room didn’t have functional heat. There was an AC unit in the back window, which when I arrived read 75. It would come on every few minutes but no heat came out. The overnight low was below freezing, and as a result the room was freezing too. On top of that the walls were paper thin and I could hear the neighbors and the outside traffic and trains passing all night. Finally, I reached out to let them know there was an issue with the heat and never heard back. I wouldn’t stay there for $30, let alone $180.
Reviewed: 6 January 2025 · Stayed in December 2024
Verified reviewReviewed: 30 December 2024 · Stayed in December 2024
Verified reviewReviewed: 28 December 2024 · Stayed in December 2024
Verified review