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  5. Reviews of Hotel M Mount Pocono

Reviews of Hotel M Mount Pocono This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1244 Pocono Boulevard, Mount Pocono, PA 18344, United States

#5 of 5 hotels in Mount Pocono

Guests' Choice

Review Score

Based on 205 hotel reviews

6.1

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    6.7

  • Location

    7.9

  • Facilities

    6.6

  • Staff

    7.5

  • Value for money

    6.7

  • Free Wifi

    7.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: September 2, 2025

    7.0
    It’s a good price and clean for one night to go to the casino .
    • Leisure trip
    • Couple
    • Standard Room with Two Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The weird low yellow couches in the lobby are kind of a turn off as your first impression . They look dirty and messy .

    Bed was comfortable sheets were very clean . It has a refrigerator and microwave .

    Stayed in August 2025

  • Reviewed: August 17, 2025

    5.0
    Good place for one night for a pass by travel stop would not stay more than one evening
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    They make you sign a waiver with extra “rules” which I have never seen before. The don’t have an ice machine on the second floor even tho there are arrows pointing to one .. you will walk in circles with no results The tv in our room had no cable you are stuck watching whatever is on the limited Amazon tv (you can’t even log into your own account ) The one exit signs to not lead to actual exit.

    Location was good. Bed was comfortable The room was clean

    Stayed in August 2025

  • Reviewed: August 11, 2025

    5.0
    Stay was good, service terrible regarding the $100,- deposit that hasn't been returned yet.
    • Leisure trip
    • Family with young children
    • Standard Room with Two Beds
    • Stayed 1 night

    I wrote them 3 times because of the $100,- deposit that has not been returned to my account yet. Still haven't received an answer (also not from the booking customer support service either though)

    I wrote them 3 times because of the $100,- deposit that has not been returned to my account yet. Still haven't received an answer (also not from the booking customer support service either though)

    Stayed in July 2025

  • Reviewed: August 4, 2025

    7.0
    It was decent for the price paid
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Toilet was slow flushing and there was a plunger

    Close to family I was visiting

    Stayed in August 2025

  • Reviewed: July 20, 2025

    7.0
    Overall positive! Good place for the value.
    • Leisure trip
    • Solo traveler
    • Standard Room with Two Beds
    • Stayed 1 night

    There was no breakfast.

    Staff was friendly. Room was clean and stocked with everything needed.

    Stayed in July 2025

  • Reviewed: July 18, 2025

    7.0
    Needed a day away
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The automatic lights were frustrating.

    I wasn't in the room very much due to activities on saturday.

    Stayed in July 2025

  • Reviewed: July 10, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There is no table to sit and eat. There is only 1 chair to sit and relax in the room. The pillows are very flat. Overall good room

    The room is clean, a nice size restroom also very clean. They have a pool and game room.nice size fridge. Nice and quiet on the 4th of July. Enjoyed our stay

    Stayed in July 2025

  • Reviewed: July 10, 2025

    6.0
    Overall it was pretty good!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The only thing I didn’t liked was the way the sheets and the blanket smelled. It smelled like it was used already and it wasn’t washed!

    I liked that it has a pool and a gym. It also has a microwave and a coffee maker which was very convenient!

    Stayed in July 2025

  • Reviewed: July 7, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Hallway and steps could be clean

    The rooms was clean great staff

    Stayed in June 2025

  • Reviewed: June 24, 2025

    7.0
    it was average
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    elevator floors were never cleaned, stairwells were dirty, no breakfast

    room was clean, but rug felt dirty when walking on in bare feet - staff was friendly and very attentive

    Stayed in June 2025

  • Reviewed: June 23, 2025

    7.0
    Good for the money quality bed which is very important!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Hallways smelled old but room was fine. Needs some updating but overall was a good stay

    Bed was very comfortable

    Stayed in June 2025

  • Reviewed: June 8, 2025

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The quilt and shams on the bed are not adequate for hotel quests . Felt I couldn't use the quilt

    The efforts to update were appreciated clean

    Stayed in June 2025

  • Reviewed: April 23, 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel needs a little updating the rooms are a little outdated some lights didn't work and the beds weren't that comfortable and a little squeaky

    The roommieness of the room and cleaniness, the indoor pool all the amenities the nice staff, parking and the location about 10 mins from everything including the indoor water park

    Stayed in April 2025

  • Reviewed: February 24, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Room with Two Beds
    • Stayed 2 nights

    There was no coffee maker of any kind. One very flat pillow! Elevator to front of property and rooms did not work. Definitely needs updating! 90% of parking lot and driveway in and out was 3 inches of ice.

    Bed was comfortable. Room was clean.

    Stayed in February 2025

  • Reviewed: February 20, 2025

    5.0
    Fair
    • Business trip
    • Solo traveler
    • Double Room with Two Double Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Front desk was unpleasant. Parking lot was a sheet of ice. When I showered in the morning the tub filled up to my ankles because there was a large clump of hair, not mine, in the drain. Gross.

    Location

    Stayed in February 2025

  • Reviewed: January 23, 2025

    5.0
    Was ok
    • Leisure trip
    • Couple
    • King Suite with Spa Bath - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel smelled funny.

    Did not eat breakfast

    Stayed in January 2025

  • Reviewed: December 24, 2024

    6.0
    Great place but need better staff
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    There was a specific male staff that kept walking in and out of the pool room while me and my young daughters were swimming. The pool has lights the change colors. But this male kept turning the lights all the way up and I told him to stop. He was being very inappropriate and I turned the big lights back off. I thought he was very unprofessional

    It was a great area. Nice and quiet

    Stayed in December 2024

  • Reviewed: November 2, 2024

    7.0
    We were quite unsure about the place going by the looks of the building. Turned out to be just fine.
    • Leisure trip
    • Group
    • Standard Room with Two Beds
    • Stayed 1 night
    • Submitted from a mobile device

    We got breakfast at the Dunkin Donuts across the street. That was great! The employees were great. The customers not so much.

    Stayed in October 2024

  • Reviewed: October 26, 2024

    7.0
    Adequate for one night
    • Leisure trip
    • Couple
    • Standard Room with Two Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Seemed there were areas of disrepair in general area Lobby was little disheveled

    Proximity

    Stayed in September 2024

  • Reviewed: October 21, 2024

    6.0
    You get what you pay for okay for the location and what we need it for
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It was outdated and not the the ice machines was broken an elevator was down

    The beds was very comfortable

    Stayed in October 2024

  • Reviewed: September 11, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Suite with Bunk Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was clean very good location near the Kalahari It has cleaning if you stay the next day

    Stayed in September 2024

  • Reviewed: August 22, 2024

    5.0
    Really nice overall. It was basically the flat pillows 😩
    • Leisure trip
    • Couple
    • Standard Room with Two Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Pillows were very flat and uncomfortable

    Really accommodating. Very nice people and staff. Completely enjoyed our stay

    Stayed in August 2024

  • Reviewed: July 23, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was no breakfast! No coffee! Facility is old needs updated! Rooms are dingy! There were only two towels in the bathroom! Price of room was ridiculous for what you received!

    Location to casino!

    Stayed in July 2024

  • Reviewed: June 6, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    It will be good with service breakfast and new furniture and rugs otherwise price is great

    Stayed in June 2024

Showing 1 - 25

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