Reviews of Red Roof Inn & Suites Macon 2 stars
2720 Riverside Drive, Macon, GA 31204, United States
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewRoom was clean it was quiet and no loud neighbors
thank you come again
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewIt had a couch with a coffee table, and a great breakfast. It allows your dog to stay for free. The staff was very nice and accommodating!
The place for your dog to go potty was on a steep hill, but other than that very good!
Dear Robyn, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Macon. It's wonderful to hear our staff was able to assist you with changing your reservation date, especially on a non-refundable booking. We're so glad you appreciated the room features like the couch and coffee table, as well as the complimentary breakfast and pet-friendly policy. We hope to continue to provide great experiences for you. Thank you for choosing Red Roof. We hope to see you again soon. Sincerely, Rey Red Roof Management RediResponse Specialist
Dear Robyn, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Macon. It's wonderful to hear our staff was able to assist you with changing your reservation date, especially … Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewHandicapped accessible room fantastic.
Breakfast was waffles and biscuit and gravy.
Dear Kathleen, Thank you for taking the time to share your feedback about your experience at the Red Roof Inn Virginia Beach. We are thrilled to learn that the handicapped accessible room exceeded your expectations! It is our goal to provide excellent accommodations for all guests. Thank you for your feedback on the breakfast selection. We would be delighted to welcome you back to Red Roof in the future. It would be our pleasure to demonstrate the positive strides we've made to enhance your experience with us. Sincerely, JM Red Roof Management RediResponse Specialist
Dear Kathleen, Thank you for taking the time to share your feedback about your experience at the Red Roof Inn Virginia Beach. We are thrilled to learn that the handicapped accessible room exceeded your expectations! It is our goal to provi… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewFriendly and clean
Thank you we do appreciate you staying with us
Reviewed: 23 August 2025 · Stayed in June 2025
Verified reviewGreat location right off of the highway. Clean and comfortable. Lots of outdoor lighting in the parking lot.
Nothing at all, will stay here again.
Dear Jeffrey, Thank you for taking the time to write a review of your stay at the Red Roof Inn & Suites Macon. It's wonderful to hear that you found our hotel to be a great value and enjoyed the convenience of our location right off the highway. We appreciate your positive feedback on the cleanliness, comfort, and ample outdoor lighting in the parking lot. Your feedback is always welcome at Red Roof and we're thrilled you plan to stay with us again. Sincerely, Matthew Red Roof Management RediResponse Specialist
Dear Jeffrey, Thank you for taking the time to write a review of your stay at the Red Roof Inn & Suites Macon. It's wonderful to hear that you found our hotel to be a great value and enjoyed the convenience of our location right of… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewGreat location. Clean, cold air conditioning and hot water. Staff was all smiles.
Nothing, everything was great.
thank you for staying with us
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in July 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewNot much after showering in nasty looking tub sitting at table gad roach crawling on my chair. Also onw in dresser drawer
Roaches in the room Staff saus it was due to weather change Won't be back
Dear Donna, I appreciate you sharing your feedback following your stay at the Red Roof Inn & Suites Macon. I was saddened to read that your stay fell short of your expectations due to the roaches you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope you'll give Red Roof the opportunity to provide you with an improved experience the next time your travel plans bring you our way. Sincerely, JM Red Roof Management RediResponse Specialist
Dear Donna, I appreciate you sharing your feedback following your stay at the Red Roof Inn & Suites Macon. I was saddened to read that your stay fell short of your expectations due to the roaches you reported. Please know that we work … Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewBest service!
Hello Stoner, We’re so delightful you shared your feedback following your stay at Red Roof Inn & Suites Macon. Your positive feedback regarding a 10/10 experience with our welcoming hotel is very much appreciated, we are happy to see you were satisfied with our courteous service and comfortabele stay which is wonderful news to us as we apologize for all factors that affected your stay. We aim to deliver A positive experience for all our guests and we're delightful you were satisfied with your stay. We’d love to welcome you back to this location or any of our other Red Roof properties to provide you with a better stay. Should you be planning a future visit. Thank you and take care, Shemar Red Roof Management RediResponse Specialist
Hello Stoner, We’re so delightful you shared your feedback following your stay at Red Roof Inn & Suites Macon. Your positive feedback regarding a 10/10 experience with our welcoming hotel is very much appreciated, we are happy to … Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in July 2025
Verified reviewI thought it was to be easy to get to buy l was wrong
When we got there to check in ...l was told l did not have a reservation. I showed them my confirmation on my phone...she said that did not matter...the hotel did not have my reservation so l had to pay again for the night at a higher rate. At that point l paid it because l was too tired to drive
Dear Johnson, Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Macon. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the interaction that you had with our staff and for the situation you detailed about your reservation. I have notified the property of your comments to ensure that your concerns are addressed. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience. Sincerely, Ynna Red Roof Management RediResponse Specialist
Dear Johnson, Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Macon. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the interaction… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewInexpensive, good location, and clean. Very pleasant staff.
I think it should include more bathroom items. Maybe hand soap and shampoo/ body soap per person just in case someone doesn't bring their own.
Dear Kylie, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn & Suites Macon. We're delighted to hear that you found our hotel inexpensive, clean, and conveniently located, and that you enjoyed our staff's service. We regret that you missed additional bathroom amenities. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you for choosing Red Roof. We look forward to hosting you again in the future. Sincerely, Rey Red Roof Management RediResponse Specialist
Dear Kylie, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn & Suites Macon. We're delighted to hear that you found our hotel inexpensive, clean,… Show more
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewPerfect for overnight stay, staff was very friendly. Has an outdoor pool
Only thing was maybe having sausage or bacon along with breakfast.
Dear Valued Guest, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Macon. We are delighted to hear that our hotel was perfect for your overnight stay and that you found our staff friendly. It's great you enjoyed our outdoor pool! We appreciate your feedback regarding the breakfast options; we will certainly consider adding sausage or bacon to our breakfast menu to enhance our guests' dining experience. At Red Roof we always try to provide all our guest with the best experience. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you for leaving your review and we hope to see you again in the future. Sincerely, Anthonio Red Roof Management RediResponse Specialist
Dear Valued Guest, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Macon. We are delighted to hear that our hotel was perfect for your overnight stay and that you found our s… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewLarge room
Bathroom badly in need of an update
thank you for staying with us. yes we are going threw renovation
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewThere were roaches in the rooms, both live and dead. There was a party occurring on the fourth floor, people walking around drunk with drinks in their hands. The whole place smelled of cigarettes even though there are no smoking signs everywhere. The air conditioners pooled water on the floor where they were plugged in, we had to make a ring of chairs so the children wouldn't get electrocuted. Unfortunately we discovered this upon waking up in the morning just before checkout. It was a nightmare and if we hadn't driven for 10 hours already we would have found somewhere else to stay!!!! This is the condensed version...
The smell of cigarettes, the poor electrical and hvac setup, the party, the eggs and maybe gravy underwhelming breakfast.
we do apologize for the inconvenience we had gotten the pest control to come in and there was no trace of anything we do want to send our apology again
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewClean and the front desk lady was so nice and helpful
Nice
Dear Sylvia, Thank you for taking the time to share your feedback regarding your stay at Red Roof Inn & Suites Macon. We are thrilled to hear that you found our location convenient and enjoyed the cleanliness of our property. It’s especially wonderful to know that our front desk team made a positive impression with their helpful and friendly service. Your kind words mean a lot to us, and we look forward to welcoming you back for another great stay in the future. Thank you for choosing Red Roof! Sincerely, Ynna Red Roof Management RediResponse Specialist
Dear Sylvia, Thank you for taking the time to share your feedback regarding your stay at Red Roof Inn & Suites Macon. We are thrilled to hear that you found our location convenient and enjoyed the cleanliness of our property. It’s espe… Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewIt was very nice and clean the front desk worker who checked me in was EXCELLENT. She was so nice e and friendly the check in was smooth and easy and her smiling face and calm attitude was exceptional….
Everything was great.
Dear Vonshera, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Macon. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our nice and clean location. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests. Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price! Sincerely, Chirell Red Roof Management RediResponse Specialist
Dear Vonshera, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Macon. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind c… Show more