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  5. Reviews of Courtyard Peoria Downtown

Reviews of Courtyard Peoria Downtown This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

533 Main Street, Peoria, IL 61602, United States of America

#21 of 35 hotels in Peoria

Guests' Choice

Review Score

Based on 55 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.5

  • Location

    8.8

  • Facilities

    8.1

  • Staff

    8.7

  • Value for money

    7.3

  • Free Wifi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - City View
    • Stayed 2 nights
    • Submitted from a mobile device

    N/A

    Stayed in May 2024

  • Reviewed: April 24, 2024

    7.0
    The Courtyard location was fine for what I needed for one night.
    • Business trip
    • Solo traveler
    • King Room with Sofa Bed - City View
    • Stayed 1 night

    The temperature control in my room was unchangeable. I wanted to cool the room but was unable.

    I did not have breakfast as it was provided by the conference I was attending.

    Stayed in April 2024

  • Reviewed: April 18, 2024

    7.0
    Fine for two nights
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - City View
    • Stayed 2 nights

    Bathroom didn't have a floor mat, used an extra towel instead. The confirmation email should have had directions to the parking garage. I didn't realize parking wasn't included.

    There was breakfast? I was told very little at check in - no Wi-Fi code, nothing about the pool or other amenities. The room was small, but made good use of the space.

    Stayed in April 2024

  • Reviewed: January 31, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed - City View
    • Stayed 1 night
    • Submitted from a mobile device

    The heater was pretty loud and didn't sleep well.

    The gentleman at the service desk was very friendly and provided great customer service.

    Stayed in January 2024

  • Reviewed: January 17, 2024

    8.0
    Nice place but the pool is closed
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - City View
    • Stayed 2 nights
    • Submitted from a mobile device

    Pool and spa closed

    Location and the room

    Stayed in January 2024

  • Reviewed: October 16, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • King Room with Sofa Bed - City View
    • Stayed 1 night
    • Submitted from a mobile device

    Parking was hard to find. Also my ticket wasn’t updated with being paid this had to wait to leave.

    Clean, staff excellent!

    Stayed in October 2023

  • Reviewed: July 27, 2022

    7.0
    Great if your going to a show! Nice, clean, comfortable rooms with an A+ staff.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - City View
    • Stayed 1 night
    • Submitted from a mobile device

    The thing I didn’t like is I certainly thought there could have been a complimentary breakfast for paying $330 for only one night stay. That was a big bummer for us and also having to pay an additional fee to park after spending so much on a room and no breakfast was also not ideal.

    The staff was so friendly & amazing…also the very helpful skywalk to the civic center was amazing.

    Stayed in July 2022

  • Reviewed: September 4, 2021

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed - City View
    • Stayed 1 night
    • Submitted from a mobile device

    Hot tub was not working but hotel made up for that in many other was staff was awsome upgraded my room to a suite do to a error on booking will stay again

    The staff , a great room very clean well taken care of facility getting ready for a 20 million dollar makeover cant wait to see that

    Stayed in August 2021

  • Reviewed: March 31, 2024

    10
    It was fabulous!
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - City View
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    It was clean, set up very well, and so close to the civic center where we were going.

    Stayed in March 2024

  • Reviewed: March 31, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - City View
    • Stayed 1 night
    • Submitted from a mobile device

    We stayed there to go to a concert at the Civic Center. It was just a 3 min walk thru the Skyview and we were in the venue. It was beyond our expectations.

    Stayed in March 2024

  • Reviewed: March 24, 2024

    1.0
    Surprise charges, poor service, and broken facilities.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - City View
    • Stayed 1 night

    There were three things that impacted my rating: 1) the hot tub was not functional although we had called the day before to confirm this place's pool and hot tub were working. At check-in, we were told the hot tub had not been working since New Years, 3 months ago. That tells me the management is not fixing things when they break. 2) The room we got came with a sofa bed, however the room only came with an extra pillow and sheet for the extra bed. I called to get an extra blanket and was given a choice to come to the front desk to pick up or have it sent up to the room later. I agreed to pick it up myself, however when I got there the front staff realized they actually didn't have anything to be picked up, and told me it would be sent up to my room right away. We got our extra blanket after 5-10 minutes, but the experience soured me. 3) I was not told at check-in there would be a parking fee, however I learned about it when reviewing my final bill I recieved via email. Had I known I probably would have parked elsewhere, and I've called to dispute these surprise charges.

    The location was convenient as we had an event early the next morning in downtown Peoria.

    Stayed in March 2024

  • Reviewed: February 15, 2024

    1.0
    Very Poor
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - City View
    • Stayed 1 night
    • Submitted from a mobile device

    Everything

    It was unpleasant I would like a refund back

    Stayed in November 2023

  • Reviewed: January 8, 2024

    5.0
    Old furniture and expensive parking.
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - City View
    • Stayed 1 night
    • Submitted from a mobile device

    The room was old , and the furniture was very worn out. The shower head was broken and was leaking water. The Pool was closed . Parking is expensive

    Ront desk attanendant gentleman was very nice. He accommodated me wirh a cup of hot water as there was no tea in my room.

    Stayed in January 2024

  • Reviewed: January 6, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed - City View
    • Stayed 1 night
    • Submitted from a mobile device

    Tv in room didn't work, no hand soap in bathroom, stains on the couch in the room, stains on light fixtures by the bed

    Location, beds were nice

    Stayed in January 2024

  • Reviewed: December 29, 2023

    4.0
    Never again
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - City View
    • Stayed 1 night
    • Submitted from a mobile device

    Room was not ready for when we arrived took 2 hrs for it to be ready

    Stayed in December 2023

  • Reviewed: December 5, 2023

    10
    I will be going back
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - City View
    • Stayed 1 night
    • Submitted from a mobile device

    My bathroom shower had hair in it

    I loved how it was connected to the Civic Theater it was clean an the rooms were very nice, and it was across the street from bars

    Stayed in December 2023

  • Reviewed: November 2, 2023

    10
    A quick get away for some laughs.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - City View
    • Stayed 1 night

    Our mattress was firm and old. It had deep impressions in it from usage.

    We came in from out of town to see a comedy show at the Civic Center across the street. We were worried about walking in the cold rain. But we were pleasantly surprised to find out that there is a skywalk that extends from the parking garage, to the hotel and to the civic center. So we never had to go outside in the cold rain.

    Stayed in October 2023

  • Reviewed: October 2, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - City View
    • Stayed 2 nights

    The female reception person on the weekend, with a little tattoo on a wrist, was exceptionally friendly and helpful.

    Stayed in October 2023

  • Reviewed: September 9, 2023

    10
    Stay here
    • Leisure trip
    • Family with young children
    • Queen Room - Hearing Accessible
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff was great. Location too. Close to hospital.

    Stayed in September 2023

  • Reviewed: March 20, 2023

    4.0
    Disappointing to say the least!
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - City View
    • Stayed 3 nights

    I received email that my stay would not be at the Court yard as booked months ago instead at Peoria Marriott Pere Marquette. We were there running in a demolition derby therefore housekeeping was needed each day, but no one ever came. Called to request towels, toilet paper and trash pick up but no one showed. We had to go to front desk to get everything! We were told the breakfast was continental only to find out after getting our food it was $20.00 per person! There was no refrigerator or microwave, so no where to put our left over food. Beds were not queen size but full size. One bed was beside a wall so if you needed to get up you had to crawl over your partner to get out. Courtyard last year was awesome, I will not stay at Peoria Marriott Pere Marquette again.

    Being able to stay in hotel that connected to the Civic Center. Check in went well.

    Stayed in March 2023

  • Reviewed: November 6, 2022

    10
    clean, modern with easy skywalk access
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - City View
    • Stayed 1 night
    • Submitted from a mobile device

    wish they included a breakfast

    location (proximity to civic center and skywalk) and beds were very comfortable

    Stayed in November 2022

  • Reviewed: February 27, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed - City View
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was good.

    We went to a show at the civic center.

    Stayed in February 2022

  • Reviewed: August 2, 2021

    10
    Loved our stay.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - City View
    • Stayed 2 nights
    • Submitted from a mobile device

    Parking garage gate kept breaking down.

    The hotel and staff are wonderful

    Stayed in July 2021

  • Reviewed: July 18, 2021

    10
    Thanks for the hospitality
    • Leisure trip
    • Solo traveler
    • King Room with Sofa Bed - City View
    • Stayed 1 night
    • Submitted from a mobile device

    The hidden fees but I understand how things work so it’s ok but I’m just being honest

    The business was clean no hassle and fast

    Stayed in July 2021

Showing 1 - 25

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