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Reviews of MainStay Suites Port Arthur - Beaumont South This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

7648 Memorial Boulevard, Port Arthur, TX 77642, United States

#17 of 24 hotels in Port Arthur

Guests' Choice

Review Score

Based on 116 hotel reviews

6.6

Score breakdown

  • Cleanliness

    6.8

  • Comfort

    6.7

  • Location

    8.2

  • Facilities

    6.6

  • Staff

    7.9

  • Value for money

    6.4

  • Free Wifi

    5.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 10, 2025

    6.0
    It was overpriced and small
    • Business trip
    • Solo traveler
    • Queen Studio
    • Stayed 7 nights
    • Submitted from a mobile device

    They still have not credited back my $100 they charged for “incidentals”

    Stayed in April 2025

  • Reviewed: October 20, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • King Room with Kitchenette
    • Stayed 2 nights
    • Submitted from a mobile device

    Convenient, decent price, good customer service

    Stayed in September 2024

  • Reviewed: February 24, 2024

    8.0
    I'll be back!!
    • Leisure trip
    • Solo traveler
    • Queen Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    I have a bad knee and handicap licence plate and people park in the handicap parking spots without having a plate or placard..

    Most hotels with kitchenettes don't supply dishes and utensils. I do leave on Monday and return to work. I cook a lot because going out to eat not only gets expensive but cooking affords you to have it your way. And you don't here your neighbors it's quiet and private.

    Stayed in February 2024

  • Reviewed: December 8, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room with Kitchenette
    • Stayed 2 nights
    • Submitted from a mobile device

    Room too close to elevator. Didn't like the change of the breakfast menu. Will definitely think about another hotel first

    Stayed in December 2023

  • Reviewed: October 17, 2023

    8.0
    Room was clean and quiet. Had a kitchenette which would be good for longer stays. Friendly staff
    • Leisure trip
    • Solo traveler
    • Queen Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Couldn’t find the milk for cereal. Cereal, waffle and muffins was the choice.

    Don’t really eat breakfast, but the coffee was great and enjoyed the muffins

    Stayed in October 2023

  • Reviewed: October 16, 2023

    6.0
    Pleasant
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Nasty stains on couch

    Pool, spa

    Stayed in October 2023

  • Reviewed: September 5, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • King Room with Kitchenette
    • Stayed 4 nights

    Refrigerator was rusty and the door did not close correctly.

    Stayed in September 2023

  • Reviewed: July 9, 2023

    7.0
    Good.
    • With a pet
    • Leisure trip
    • Couple
    • King Room with Kitchenette
    • Stayed 5 nights
    • Submitted from a mobile device

    Um the pool was a little dirty..

    The closeness to stores and restaurants

    Stayed in July 2023

  • Reviewed: July 5, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The pool was hot and dirty

    The staff was extremely helpful and nice!

    Stayed in July 2023

  • Reviewed: July 4, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • King Room with Kitchenette
    • Stayed 7 nights
    • Submitted from a mobile device

    Room was musty and always had a damp feeling in air. Wanted to extend reservation, and they had already let my room go to someone else. Should have contacted me to see if I wished to extend my stay. No hot breakfast.

    Priced well, very good proximity to local refineries

    Stayed in June 2023

  • Reviewed: June 25, 2023

    8.0
    It was pretty good for the money.
    • Business trip
    • Solo traveler
    • King Room with Kitchenette
    • Stayed 7 nights
    • Submitted from a mobile device

    It’s not to bad

    Good location for travel

    Stayed in June 2023

  • Reviewed: March 26, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The room was dirty.

    Stayed in March 2023

  • Reviewed: December 30, 2022

    6.0
    I wouldn't advise anybody to stay there. For what they charge per night, it's not worth it.
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 3 nights

    The bed was uncomfortable. The mattress leaned really bad, and the hotel used old magazines to try and level off the bed but that didn't work. My fiance and I had to sleep the opposite of the headboard. Very uncomfortable.

    I liked the bathroom, it was pretty spacious with a big mirror.

    Stayed in December 2022

  • Reviewed: October 14, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The place could use some better upkeep but it is the end of summer and most construction at hotels in south texas takes place during winter

    I liked the kitchen and how big the room was. It was a nice place to stay for the value.

    Stayed in October 2022

  • Reviewed: September 28, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room with Kitchenette
    • Stayed 5 nights
    • Submitted from a mobile device

    The pool need more attention, was not that clean

    Everything was great,

    Stayed in September 2022

  • Reviewed: April 6, 2025

    3.0
    Poor
    • Business trip
    • Couple
    • King Room with Kitchenette
    • Stayed 2 nights
    • Submitted from a mobile device

    Dirty mildew in the shower,curtains falling off wall, rust on the fridge, mattress cover looks like its never been washed

    Stayed in April 2025

  • Reviewed: December 2, 2024

    1.0
    This has to be my worst hotel stay in Port Arthur. I stayed 1 night and they charged me for 6
    • Business trip
    • Solo traveler
    • King Room with Kitchenette
    • Stayed 6 nights
    • Submitted from a mobile device

    The smell when i first walked in was moldy The refrigerator had rust on outside and inside The dishes didn’t match Red stains on carpet The plaster on the wall peeling off Rust on the stove burners Old towel left in shower from previous occupants

    The location was near everything I needed.

    Stayed in November 2024

  • Reviewed: November 30, 2024

    1.0
    Worst experience ever. Do not book here
    • Leisure trip
    • Couple
    • King Room with Kitchenette
    • Stayed 3 nights
    • Submitted from a mobile device

    I was told there was a $100 incident hold placed on my card. The front desk clerk actually placed a $522 hold on my account. When I brought it to the front desk clerk attention she told me to call my bank. The shower head was filthy as was the bathroom floor. Breakfast included is a joke. There was no juice nor coffee and one morning just no breakfast AT ALL. The temperature outside dropped but the heater in our room would not come on. We informed the front desk of the issue and was promised it would be repaired by the time Dee return for the evening. Upon our return there was a different front desk clerk who had no idea if the repairs had been made to get the heat to come on. Well it was not, he offered us another room but it was late we were tired and just didn’t want to have to pack our belongings to move since it was our last night. Each time we left our room we had to get the room cards reactivated. This is the worst hotel experience. They should not be listed through Booking.com until they are able to offer a better quality of service.

    Nothing at all

    Stayed in November 2024

  • Reviewed: November 17, 2024

    1.0
    Location was the only thing we liked
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The room smelled of mildew and the room amenities were falling apart. The fringe was old and rusted

    The location was nice

    Stayed in November 2024

  • Reviewed: October 9, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room with Kitchenette
    • Stayed 30 nights
    • Submitted from a mobile device

    Everything was great

    Everything

    Stayed in September 2024

  • Reviewed: July 11, 2024

    1.0
    Very Poor
    • Family with young children
    • King Room with Kitchenette
    • Stayed 1 night
    • Submitted from a mobile device

    The whole hotel had a bad odor. The room was not clean mold on the refrigerator. Overall the room was horrible. I couldn't stay there so I left.

    I didn't like anything about this hotel.

    Stayed in July 2024

  • Reviewed: April 21, 2024

    9.0
    It was WONDERFUL
    • Business trip
    • Couple
    • King Room with Kitchenette
    • Stayed 5 nights
    • Submitted from a mobile device

    There was nothing wrong with it.

    Good location and everything was easy to get to.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    4.0
    Disappointing
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    The shower did not produce enough PSI for a proper and relaxing shower. Breakfast was not always ready on time. The luggage carts were not efficient in carrying actual luggage. The prices of the night stays did not measure up to the actual room. The bathroom was just in all very disappointing.

    All staffing members were super friendly !

    Stayed in April 2024

  • Reviewed: March 26, 2024

    9.0
    I enjoyed my stay
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The freezer door couldn’t open all the way bc it was so close to a wall

    Staff was really nice and location

    Stayed in March 2024

Showing 1 - 25

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