7648 Memorial Boulevard, Port Arthur, TX 77642, United States
#17 of 24 hotels in Port Arthur
Guests' ChoiceBased on 116 hotel reviews
6.6Cleanliness
6.8
Comfort
6.7
Location
8.2
Facilities
6.6
Staff
7.9
Value for money
6.4
Free Wifi
5.5
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End of dialog contentReviewed: April 10, 2025
Brandi
United StatesThey still have not credited back my $100 they charged for “incidentals”
Stayed in April 2025
Reviewed: October 20, 2024
Horn
United StatesConvenient, decent price, good customer service
Stayed in September 2024
Reviewed: February 24, 2024
Darriel
United StatesI have a bad knee and handicap licence plate and people park in the handicap parking spots without having a plate or placard..
Most hotels with kitchenettes don't supply dishes and utensils. I do leave on Monday and return to work. I cook a lot because going out to eat not only gets expensive but cooking affords you to have it your way. And you don't here your neighbors it's quiet and private.
Stayed in February 2024
Reviewed: December 8, 2023
Alicia
United StatesRoom too close to elevator. Didn't like the change of the breakfast menu. Will definitely think about another hotel first
Stayed in December 2023
Reviewed: October 17, 2023
Kimle
United StatesCouldn’t find the milk for cereal. Cereal, waffle and muffins was the choice.
Don’t really eat breakfast, but the coffee was great and enjoyed the muffins
Stayed in October 2023
Reviewed: October 16, 2023
Roderick
United StatesNasty stains on couch
Pool, spa
Stayed in October 2023
Reviewed: September 5, 2023
Robert
United StatesRefrigerator was rusty and the door did not close correctly.
Stayed in September 2023
Reviewed: July 9, 2023
Begay
United StatesUm the pool was a little dirty..
The closeness to stores and restaurants
Stayed in July 2023
Reviewed: July 5, 2023
Marylu
United StatesThe pool was hot and dirty
The staff was extremely helpful and nice!
Stayed in July 2023
Reviewed: July 4, 2023
Frankiet1421
United StatesRoom was musty and always had a damp feeling in air. Wanted to extend reservation, and they had already let my room go to someone else. Should have contacted me to see if I wished to extend my stay. No hot breakfast.
Priced well, very good proximity to local refineries
Stayed in June 2023
Reviewed: June 25, 2023
Andrew
United StatesIt’s not to bad
Good location for travel
Stayed in June 2023
Reviewed: March 26, 2023
Alpough
United StatesThe room was dirty.
Stayed in March 2023
Reviewed: December 30, 2022
Theron
United StatesThe bed was uncomfortable. The mattress leaned really bad, and the hotel used old magazines to try and level off the bed but that didn't work. My fiance and I had to sleep the opposite of the headboard. Very uncomfortable.
I liked the bathroom, it was pretty spacious with a big mirror.
Stayed in December 2022
Reviewed: October 14, 2022
Slovak
United StatesThe place could use some better upkeep but it is the end of summer and most construction at hotels in south texas takes place during winter
I liked the kitchen and how big the room was. It was a nice place to stay for the value.
Stayed in October 2022
Reviewed: September 28, 2022
Abigail
United StatesThe pool need more attention, was not that clean
Everything was great,
Stayed in September 2022
Reviewed: April 6, 2025
Raymond
United StatesDirty mildew in the shower,curtains falling off wall, rust on the fridge, mattress cover looks like its never been washed
Stayed in April 2025
Reviewed: December 2, 2024
Catherine
United StatesThe smell when i first walked in was moldy The refrigerator had rust on outside and inside The dishes didn’t match Red stains on carpet The plaster on the wall peeling off Rust on the stove burners Old towel left in shower from previous occupants
The location was near everything I needed.
Stayed in November 2024
Reviewed: November 30, 2024
Rogers
United StatesI was told there was a $100 incident hold placed on my card. The front desk clerk actually placed a $522 hold on my account. When I brought it to the front desk clerk attention she told me to call my bank. The shower head was filthy as was the bathroom floor. Breakfast included is a joke. There was no juice nor coffee and one morning just no breakfast AT ALL. The temperature outside dropped but the heater in our room would not come on. We informed the front desk of the issue and was promised it would be repaired by the time Dee return for the evening. Upon our return there was a different front desk clerk who had no idea if the repairs had been made to get the heat to come on. Well it was not, he offered us another room but it was late we were tired and just didn’t want to have to pack our belongings to move since it was our last night. Each time we left our room we had to get the room cards reactivated. This is the worst hotel experience. They should not be listed through Booking.com until they are able to offer a better quality of service.
Nothing at all
Stayed in November 2024
Reviewed: November 17, 2024
Jose
United StatesThe room smelled of mildew and the room amenities were falling apart. The fringe was old and rusted
The location was nice
Stayed in November 2024
Reviewed: October 9, 2024
Gordon
United StatesEverything was great
Everything
Stayed in September 2024
Reviewed: July 11, 2024
Irish
United StatesThe whole hotel had a bad odor. The room was not clean mold on the refrigerator. Overall the room was horrible. I couldn't stay there so I left.
I didn't like anything about this hotel.
Stayed in July 2024
Reviewed: April 21, 2024
Flora
United StatesThere was nothing wrong with it.
Good location and everything was easy to get to.
Stayed in April 2024
Reviewed: April 15, 2024
Jahmiela
United StatesThe shower did not produce enough PSI for a proper and relaxing shower. Breakfast was not always ready on time. The luggage carts were not efficient in carrying actual luggage. The prices of the night stays did not measure up to the actual room. The bathroom was just in all very disappointing.
All staffing members were super friendly !
Stayed in April 2024
Reviewed: March 26, 2024
Angela
United StatesThe freezer door couldn’t open all the way bc it was so close to a wall
Staff was really nice and location
Stayed in March 2024
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