The room next door playing loud music at 7 :00 am.

The view was excellent.Also,the breakfast buffet.

Stayed in May 2024

There were instances where the staff demonstrated attitude and impatience. I never stay at hotels this upscale and nice, and was overwhelmed by all of the ins and outs of the place, which wouldn’t be a problem if it weren’t from the parking lot staff being rude. The woman who let me out on Saturday(5/11/24) around 11AM rolled her eyes at me when I wasn’t sure what to do with my room key to exit the parking lot. The parking lot elevators are slow.

The cleanliness and location were both outstanding. There were a lot of perks included in our stay and the hotel’s elevators were fast!

Stayed in May 2024

Everyone was very attentive. Rooms were very comfortable and clean. We were given a harbor view and it was worth it! Great location.

Stayed in May 2024

Good water pressure in the shower.

Stayed in May 2024

nothing, it was perfect

I had a wonderful ocean view and city view located in an exceptional clean area of Sandiego

Stayed in April 2024

I’m on a budget and I need a good place to stay and we always stay at the Hyatt and Anaheim when we go to Disneyland and I didn’t see any to change things so we booked a Hyatt in San Diego for our event here. It’s a little pricey, but worth it splurge if you can .(Even though it was, it was equal to those around the area )As above only thing I didn’t like was a stain on the carpet and it was very noticeable and I reported and the cleaning crew came up to assess, and I’m sure they’ll fix the problem, it was a visual I could’ve done without .

Drove in from Los Angeles area for a two night stay, reserved A king size bed with a Bayview-Disability room with a step in shower. Location was absolutely insane. Woke up with the harbor in view. Absolutely great went to bed with the sun going down insane again, just relaxing and comfortable on the couch/chase With a cup of tea after a long day of sightseeing tours and food, food food. Came to San Diego for my daughter’s reenlistment(Eighth, it being her retirement in four years), Also, very proud of her. As a bonus, her boyfriend proposed on the kissing statues it was just incredible. By the way, We did within walking distance or a very short trip. That was comfy and Rumi with the AC set at 71. The room was tempered very comfortably lighting in the bathroom extra drawers and closet. Space all the amenities noted and in working good condition didn’t watch too much TV. Used Phone for Service food was delicious. Had pizza and a Caesar salad and carrot cake. You must try moist and yummy. It’s wonderful. I’d say the best part about my day was the initial greet.: A staff member by the name of Arnold S, He was so professional I couldn’t stand myself, greeted us with a smile and courtesy and patience, he went beyond I believe his duty to make us feel at home and that we understood where things were how things worked. Give us some ideas on what we could do at the hotel offered where our room was in the breakfast. The hotel just went out of his way to make sure our stay from the we spoke with him to the moment we checked out, he was absolutely professional and the first person I spoke with at the hotel and I had hoped to see him when we left to thank him for such a great opportunity to be here with my family at the Hyatt and his explanation offered regarding Hyatt and things outside the Hyatt that were offered by the Hyatt. If you know what I mean. Thank you again Arnold you made our stay welcoming and we will come back.

Stayed in May 2024

shower head was too low. Most people are 6' tall. increasing the head height would be a big plus, parking fee of $45 per day, Destination fee of $42 per day is a junk fee add on. I prefer to know fees when i book.

quiet rooms. cleanliness of the hotel as a whole, friendly staff

Stayed in April 2024

Nothing

Nice, elegant, great location, great service

Stayed in April 2024

Rooms and food were pricey, so we were had to limit our stay there. It would be nice, if there was a special rate for SD County residents sometimes.

Loved looking at the boats in the bay, and viewing Coronado across the bay. Being by Seaport Village, the Midway, Rady Shell, Petco Park, Convention Center, Gaslamp, Little Italy, etc. makes this location perfect access point.

Stayed in April 2024

Bar on 40th floor. The spring decor was so bad it took away from the harbor view and sunset. We couldn’t believe that such a nice hotel would choose such a distracting design.

Stayed in April 2024

Small beds and a little uncomfortable but we made do.

Beautiful property, wonderful and attentive staff. Excellent location.

Stayed in April 2024

View, hospitality

Nice view. Check in was very nice

Stayed in April 2024

This was a very expensive hotel

The location was magnificent. There was an amazing view from the hotel room. The shopping and dining immediately downstairs and out by the waterfront was phenomenal.

Stayed in April 2024

You could see the room wasn’t a new one, light switches and outlets were yellowed and old looking. Doors and furnitures had a lot of scratches and broken parts. Even the breakfast was outstanding, it could serve more dairy free options like plant based spreads, butter and milk. Pan cakes, waffles should also be made with dairy free ingredients.

Size of the building. You open the door of the hotel and entering a big bright and open hall. It felt like you are inside a train station. The elevator was fancy, because you have to select the leben before entering it. And finally the breakfast was outstanding. Very good selection of food, fresh and delicious. The view from the room was amazing. Water view from the 27th floor. The bathroom appliances were quite new.

Stayed in April 2024

The long wait for an elevator every time! There is a queue system that assigns one elevator to go to and from your floor. On a busy weekend, that can take quite awhile.

The location is terrific, near Petco Park, Gaslamp, convention center, Seaport Village and the waterfront.

Stayed in April 2024

A++++ service!!!!

Stayed in April 2024

Minor toilet issue that was easily fixed.

Great breakfast buffet. Very welcoming to our dog who came on this mini vacation with us. There is a dog park very nearby . The hotel is walking distance to Seaport Village, Gaslamp District, and 20 minutes walk to Little Italy.

Stayed in April 2024

Air con blew directly onto the bed which meant when turned off to allow sleep the room got warm.

Beautiful hotel in a great location. Slightly older interior of bedrooms but very clean. Lovely pool area and appreciated the green area with family games and lovely hot tubs.

Stayed in April 2024

Super clean! Great location! Great service

Stayed in April 2024

Too many taxes on my bill

Stayed in April 2024

everything was great!

Clean and in the perfect location.

Stayed in March 2024

Not a lot to dislike- but it is expensive.

Lovely central location, easy to walk to Gaslamp District. Large rooms with comfortable beds

Stayed in March 2024

Trolley noise

Close to things

Stayed in March 2024

The beds were not that comfortable

Beautiful rooms and hotel

Stayed in March 2024