1900 Rio Grande Street, Austin, TX 78705, United States of America
#107 of 207 hotels in Austin
Guests' ChoiceBased on 172 hotel reviews
8.1Cleanliness
8.8
Comfort
8.8
Location
8.7
Facilities
8.2
Staff
8.6
Value for money
7.4
Free Wifi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 26, 2024
Mia
United States of AmericaThere was a little bit of mold in the bathroom, also no ice machine or place to get drinks after 10pm
It was gorgeous and so well kept
Stayed in May 2024
Reviewed: April 14, 2024
Nancy
United States of AmericaHad to go outside to get to the room. Room was small and air vent blew right on us. $45 per night for the car was excessive
Loved the look of it and the location.
Stayed in April 2024
Reviewed: April 13, 2024
Asli
United States of AmericaOne didn’t have easy access to the car 24/7. Very early hour check out, even though we gave all the heads up, was problematic.
Location was very good. Staff were very nice. Keith at the reception was wonderful.
Stayed in April 2024
Reviewed: March 16, 2024
Shazad
United KingdomGreat staff and great building and setting
Stayed in March 2024
Reviewed: February 1, 2024
Tasha
United States of AmericaLocation and staff were great.
Stayed in January 2024
Reviewed: January 31, 2024
Rhea
United States of AmericaPricey, cost of parking is separate and there’s really no other choice.
Location and atmosphere, could use room darking shades on pool side.
Stayed in January 2024
Reviewed: November 19, 2023
Lindsay
New ZealandSwimming pool I inviting due to overwhelming water feature always on !! We thought original restaurant was special when we booked turned out not to have a real chef part time student staff . Not up to expectations as per web site. Very expensive per night over F1 weekend for the quality.
Stayed in October 2023
Reviewed: November 12, 2023
Darren
United States of AmericaThe rooms were very ordinary, view was of a fence, more seating and better use of the room square footage would be better
Old manor part of the hote
Stayed in October 2023
Reviewed: October 31, 2023
Gina
United KingdomNo coffee machine
Homely
Stayed in October 2023
Reviewed: October 20, 2023
Edward
CanadaA bit pricey
Large rooms, nice front porch, Rebecca at frnt desk very helpful
Stayed in October 2023
Reviewed: October 20, 2023
Reilly
AustraliaNice, clean, comfortable.
Stayed in October 2023
Reviewed: October 13, 2023
Aleksandar
United States of America$50 for a valet… WAAYYY to expensive… comooon…
Very clean
Stayed in October 2023
Reviewed: September 9, 2023
Cheryl
United States of AmericaLooked a little worn around the edges. Shelves in room had veneer stripped off and pool chairs were torn at edges.
Great pool, staff and room.
Stayed in September 2023
Reviewed: August 26, 2023
Nikki
United States of AmericaNo coffee in the rooms. Room was small but functional.
Beautiful place! Pool was ammmaaazzzing! Bar was nice… didn’t use the restaurant.
Stayed in August 2023
Reviewed: August 13, 2023
Walter
United States of AmericaIt was a surprise for our anniversary to my wife but the room was canceled before we arrived unbeknownst to me and we had to stay elsewhere our first night. The inconvenience of having to locate another room at 11 p.m. was a bad start to a great weekend.
I was pleased with the accommodations as well as the amenities despite not getting to use them all. I also like the fact that after a rocky start to our stay the hotel staff was able to rebound and go above and beyond to help make our stay memorable.
Stayed in July 2023
Reviewed: August 5, 2023
Walton
United States of AmericaRoom, pool, Lobby
All the physical aspects are great. The staff was fairly off putting though and the valet was 15-20 minute wait most times irrespective of whether they were busy or not.
Stayed in August 2023
Reviewed: August 2, 2023
Stacy
United States of AmericaIt’s a small hotel since it’s in an old mansion, so the rooms can feel small. They could update their gym equipment as well.
I like that it offers a different experience as a boutique hotel.
Stayed in July 2023
Reviewed: July 20, 2023
Kirstin
South AfricaNo laundry service. I queried with the staff who had no idea, the receptionist was new and asked the person from the restaurant who said they would find out. No-one got back to me, so when I got back that evening, I went to follow up and new people were there who also didn't know the answer. Very noisy airconditioner
The overall feel of the hotel
Stayed in June 2023
Reviewed: July 16, 2023
Gramentine
United States of AmericaIt is hard to find your room.
Bathroom lighting! Big rooms.
Stayed in July 2023
Reviewed: July 9, 2023
Renee
United States of AmericaI booked through Hotel Ella's website which directs you to Booking.com. Per my booking.com reservation, I received an email with the quoted prices including pricing of $25 per night for valet parking. It noted the total price did not include 17% tax or a resort fee of 6%. When I got my receipt via email long after we had left the hotel, I noticed I was overcharged for both parking and resort fees. It took 3 phone call and 2 emails to finally get someone to refund the overcharge and I only noticed the credit on my credit card account as no one from the hotel ever responded via email or phone. They also didn't refund the entire overcharge, and offered no explanation or apology.
We stayed here when my daughter was at UT Orientation. It is a great location walking distance from campus with very nice decor, comfy bed and clean room. We enjoyed the historic aspect of the main hotel and had tasty drinks and appetizers in the bar one night. I swam in the pool one afternoon and there was bar service available poolside if you like. The pool is tiny but nice to cool off in and has nice fountains and in Austin it is so hot so it was a welcome amenity.
Stayed in June 2023
Reviewed: April 28, 2023
John
United States of AmericaCould not get a beer after 10.
Good porch.
Stayed in April 2023
Reviewed: April 3, 2023
Anne
United Kingdomroom was a bit too small and a view over concrete passageway
its uniqueness. good food and nice grounds. good pool area
Stayed in March 2023
Reviewed: March 19, 2023
Anatoly
United States of AmericaThe room we stayed in had large square footage, which was used weirdly inefficiently - a tiny bathroom with a huge empty anteroom, for example. A table and a couple of chairs would also fit nicely in this room but there was no table.
Great location, the building is historic and very interesting, the rooms are large. The beds and comforters were very good. The staff was very pleasant and helpful every time I spoke to them.
Stayed in March 2023
Reviewed: March 1, 2023
Mary
United States of Americarather mediocre dining menu
location
Stayed in February 2023
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