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Reviews of Margaritaville Resort Gatlinburg This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

539 Parkway, Gatlinburg, TN 37738, United States of America

#1 of 529 hotels in Gatlinburg

Guests' Choice

Review Score

Based on 2423 hotel reviews

9.4

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.6

  • Location

    9.7

  • Facilities

    9.6

  • Staff

    9.5

  • Value for money

    8.8

  • Free WiFi

    9.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 9, 2024

    10
    We just stayed one night and this was the perfect hotel.
    • Leisure trip
    • Family with young children
    • Double Queen Guest Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Very nice accommodations, wonderful staff and great location.

    Stayed in May 2024

  • Reviewed: May 9, 2024

    10
    We had a fantastic time at this beautiful resort.
    • Leisure trip
    • Family with young children
    • Double Queen One Bedroom Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Amenities and cleanliness

    Stayed in May 2024

  • Reviewed: May 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Guest Room
    • Stayed 4 nights
    • Submitted from a mobile device

    It shouldn't cost almost 10 dollars to have a beer.

    I liked the location, friendly staff and friendly atmosphere.

    Stayed in May 2024

  • Reviewed: May 7, 2024

    10
    Love this place and plan to return.
    • Leisure trip
    • Couple
    • King Pool Facing Guest Room
    • Stayed 2 nights

    The table for snacking/eating could be a little better. Lighting in this area could also be brighter.

    The room was clean, spacious and well decorated. Lots of space to move around. Loved it all.

    Stayed in May 2024

  • Reviewed: May 7, 2024

    9.0
    The best. Love the staff, so friendly and helpful.
    • Leisure trip
    • Couple
    • Double Queen Pool Facing Guest Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Out by the smoking area apparently some guests had a pile of cigarette butts laying on the ground, water in the 3 lounge pools looked dirty, and we noticed there wasn't really anywhere to hang your towels in bathroom in the room. But I wouldn't complain because I love these hotels.

    I love the atmosphere and the decor of Margaritiville. I have been to this 1 and the 1 in Gulf Breeze/Pensacola,FL. Love both locations.

    Stayed in May 2024

  • Reviewed: May 6, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Pool Facing Guest Room
    • Stayed 1 night
    • Submitted from a mobile device

    Water was cold in shower both times used

    Everything

    Stayed in May 2024

  • Reviewed: May 5, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Deluxe with Sleeper Sofa
    • Stayed 2 nights
    • Submitted from a mobile device

    We loved everything

    Closeness to center of town Very clean Large rooms A lot to do at resort Food from Cafe was fantastic

    Stayed in May 2024

  • Reviewed: May 4, 2024

    9.0
    Great location, parking, bar , food and the room all very good.
    • Leisure trip
    • Couple
    • King Pool Facing Guest Room
    • Stayed 3 nights

    Nothing.

    Great helpful staff. Good food and prices. The room was very good with balcony. Room always well cleaned by house staff.

    Stayed in May 2024

  • Reviewed: May 2, 2024

    10
    worth the price!
    • Leisure trip
    • Family with young children
    • King Pool Facing Guest Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Pricing at the bar was a smidge outrageous considering they under pout quite a bit. However, it wasn't like it was a bad experience. The food was always great! I would just like to mention that we were paying a lot of money to be here... Maybe consider cutting the bar prices to at least be on average with the bars near the hotel.

    Staff was friendly, helpful and accommodating. Furthermore, we appreciated the location (right in the middle of the Gatlinburg strip). Moreover, the hotel stayed well staffed, clean, and room service was very efficient. For the price (179/night) we felt it was a decent value. Perhaps a smidge over priced. We felt that it was worth about 150/night this time of year but you truly got what you paid for. The bar in the hotel was yummy but the drinks were absolutely over priced, so that was a bit of a hit. Overall, we really liked the place and found it valuable that there were fun things available for both kids and adults.

    Stayed in May 2024

  • Reviewed: April 29, 2024

    8.0
    Facility very nice, but some patrons were very thoughtless.
    • Leisure trip
    • Couple
    • Double Queen ADA Guest Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was an accessible room, but the shower was not. Also, there were some people staying on the 4th floor where we were who were very loud at night. They woke us up once, and kept us from falling asleep another night. That was two out of the 3 nights we stayed there. Although they were patrons, their behavior negatively impacted our stay.

    The lobby, bar, and pool areas had a very nice, fun vibe. The room was spacious.

    Stayed in April 2024

  • Reviewed: April 25, 2024

    10
    We had a great time and hope to come and stay longer next time so we can utilize the amenities.
    • Leisure trip
    • Couple
    • King Pool Facing Guest Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Everything was amazing but the location was the best.

    Stayed in April 2024

  • Reviewed: April 25, 2024

    10
    nice location
    • Leisure trip
    • Family with young children
    • King Guest Room
    • Stayed 1 night
    • Submitted from a mobile device

    water pressure

    Beautiful property, staff friendly and fix things quickly

    Stayed in April 2024

  • Reviewed: April 19, 2024

    9.0
    Happy with hotel, disappointed in Booking.com
    • Leisure trip
    • Group
    • Double Queen Guest Room
    • Stayed 4 nights

    Reserved through Booking.com, and it cost us $154.92 more, for a 4 night stay, then if we had made reservation through motel ourselves. We assumed that Booking.com would offer the best price. We thought that Booking.com, would stand behind their best price guarantee, but we called, and they would not.

    Rooms were very nice & clean. Staff was very friendly & helpful. Location was very good, within walking distance to good restaurants, shops & other attractions. Enjoyed our stay, and although a more expensive motel then we are used to staying in, was very nice,

    Stayed in April 2024

  • Reviewed: April 19, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Pool Facing Guest Room
    • Stayed 1 night
    • Submitted from a mobile device

    Cleanliness and location

    Stayed in April 2024

  • Reviewed: April 19, 2024

    10
    The place is paradise.
    • Leisure trip
    • Couple
    • Double Queen Pool Facing Guest Room
    • Stayed 1 night

    Nothing, everything was great.

    Everything about the place is exceptional, outside, inside. The lobby, shops, bar, restaurant, pool. All were bright with friendly staff. The room was large bright with a great deck with great views. It was the best hotel I have ever stayed in.

    Stayed in April 2024

  • Reviewed: April 19, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Deluxe with Sleeper Sofa
    • Stayed 3 nights
    • Submitted from a mobile device

    NA

    Extremely quiet, clean, and comfortable. The staff were very friendly. The resort was within walking distance to anything you want and has a bar, restaurant, nice pool, and offers massages with a spa

    Stayed in April 2024

  • Reviewed: April 18, 2024

    10
    Great stay.
    • Leisure trip
    • Couple
    • Double Queen Pool Facing Guest Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No issues whatsoever.

    Great room , very friendly staff. Lobby is beautiful complete with parrots.

    Stayed in March 2024

  • Reviewed: April 17, 2024

    10
    Great stay and loved the location
    • Leisure trip
    • Family with young children
    • King Guest Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Beautiful property. Loved the lobby and the fireplaces. Great bar in the lobby, great food and drinks.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    8.0
    First stay was great but this trip room wasn’t as clean
    • Leisure trip
    • Couple
    • King Deluxe with Sleeper Sofa ADA
    • Stayed 3 nights
    • Submitted from a mobile device

    Had to leave outside door open on balcony because room had a musty smell and bathroom floor needed swept

    All around atmosphere

    Stayed in April 2024

  • Reviewed: April 16, 2024

    10
    Peaceful and nice
    • Leisure trip
    • Couple
    • King Pool Facing Guest Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Welcoming and nice area

    Stayed in April 2024

  • Reviewed: April 15, 2024

    10
    I have always wanted to stay here and it did not disappoint!!
    • Leisure trip
    • Couple
    • Double Queen ADA Guest Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Beautiful great location nice amenities friendly staff

    Stayed in April 2024

  • Reviewed: April 15, 2024

    10
    Exceptional
    • Business trip
    • Family with young children
    • King Deluxe with Sleeper Sofa
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything

    Stayed in April 2024

  • Reviewed: April 14, 2024

    9.0
    Can’t wait to go back
    • Leisure trip
    • Group
    • King Deluxe with Sleeper Sofa
    • Stayed 1 night
    • Submitted from a mobile device

    Best location and love the vibe of hotel

    Stayed in April 2024

  • Reviewed: April 13, 2024

    10
    Great stay until the end trying to leave. Rated staff low due beer vendor being rude .
    • Leisure trip
    • Couple
    • King Pool Facing Guest Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The only thing that really upset me about the stay there was when I checked out on the morning I was trying to leave and there was a vendor, Eagle Dist. delivering beer would not move his truck to let me out with my car. He made me wait until all of delivery was made. He told me it was deliverly day for all vendors and basicly i would have to wait. This is wrong. I know this has nothing to do with Margaritaville but vemdor should respect your guess. This issue does need to be addressed. Low rating on staff due to beer vendor. He represents Maŕgaritaville when conducting busness there.

    Location, clean, friendly

    Stayed in April 2024

Showing 1 - 25

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