Reviews of Marriott Phoenix Chandler 4 stars
1600 South Price Road, Chandler, 85286, United States
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewNice location, clean and comfortable rooms.
Current road construction.
Kelly, we’re so pleased you enjoyed our convenient setting and comfortable accommodations. Your note regarding nearby construction is also appreciated. Thank you for taking the time to share your review. We look forward to having you visit with us again.
Kelly, we’re so pleased you enjoyed our convenient setting and comfortable accommodations. Your note regarding nearby construction is also appreciated. Thank you for taking the time to share your review. We look forward to having you visit … Show more
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 22 August 2025 · Stayed in July 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewClean
We’re so glad you enjoyed your stay at the Marriott Phoenix Chandler! It’s great to hear that the cleanliness of our rooms and public areas met your expectations. We hope you also had a chance to enjoy our on-site amenities, like our pool, fitness center, and dining options. We look forward to welcoming you back soon for another comfortable stay! Thanks!
We’re so glad you enjoyed your stay at the Marriott Phoenix Chandler! It’s great to hear that the cleanliness of our rooms and public areas met your expectations. We hope you also had a chance to enjoy our on-site amenities, like our pool, … Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewLoved the location, staff was great and friendly. It was close to everything would recommend it.
N/A
Thank you Kelly for your wonderful feedback. We are happy that you enjoyed our clean accommodations, friendly staff, and convenient location. We appreciate your recommendation, and we look forward to your next visit.
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewThe room was very clean and very quiet.
Lisa, we’re thrilled you enjoyed your stay at Marriott Phoenix Chandler! It’s wonderful to hear that your room was both clean and quiet, making for a relaxing visit. We can’t wait to welcome you back for another enjoyable stay soon.
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewAll the staff were super friendly, which reflected in the friendliness of the other guests. The staff went out of their way to help us.
Nothing
Charles, our team truly cares about our guests, and we're so glad it shows! Thank you for visiting us at the Marriott Phoenix Chandler. We hope your plans bring you back for another stay soon!
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewThe hotel itself is beautiful. The bathroom was nice. Beds are soft.
Thank you, Carmen! We’re so glad to hear you had a relaxing and calming stay at Marriott Phoenix Chandler. It's great to know you enjoyed the beautiful setting, comfortable beds, and well-appointed bathroom. Those details really make a difference! We’d love to welcome you back for another peaceful stay anytime!
Thank you, Carmen! We’re so glad to hear you had a relaxing and calming stay at Marriott Phoenix Chandler. It's great to know you enjoyed the beautiful setting, comfortable beds, and well-appointed bathroom. Those details really make a diff… Show more
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewThe staff was friendly
The M Lounge was the worst one I have been too. The breakfast was horrible. The coffee machine was broken.
Thank you for highlighting our friendly team and convenient location. We're disappointed to hear our M Lounge did not meet expectations, especially regarding the breakfast and coffee machine. Your observations are appreciated and have been shared with our team for internal review and follow-up. We hope to have you visit us again.
Thank you for highlighting our friendly team and convenient location. We're disappointed to hear our M Lounge did not meet expectations, especially regarding the breakfast and coffee machine. Your observations are appreciated and have been … Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewComfortable bed and big room
Shower wasn’t as clean as I expected there was hair in n the shower walls
Thank you for staying with us and sharing your valuable feedback. While we’re glad you enjoyed the size and comfort of your room, it’s disappointing to hear that your shower wasn’t cleaned to our high standards. This will be addressed with our housekeeping team, and we hope to make your next visit truly perfect!
Thank you for staying with us and sharing your valuable feedback. While we’re glad you enjoyed the size and comfort of your room, it’s disappointing to hear that your shower wasn’t cleaned to our high standards. This will be addressed with … Show more
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewThe original reservation was for a room with two single beds. We arrived at the hotel and were given room 434. We checked in and found a king-size bed with a sofa. We went down to reception and complained that it wasn't the original reservation, and they told us the rooms with two single beds were sold out. They moved us to room 420 and gave us another room identical to the previous one: a king-size bed with a sofa. This wasn't what was agreed upon in the original reservation I paid for. I slept very poorly and suffered back pain. Those mattress springs hit my back for the three nights at the hotel. We called reception on the first day of our stay to confirm breakfast hours and were told they wouldn't serve it until 10:30. We went down to breakfast at 9:20 AM and were told service wouldn't last until 9:00 AM. We had to pay for breakfast at Starbucks due to misinformation from the hotel. They only changed the sheets in the room one day. We never had air conditioning in the shower. the bottle was empty.
Marcelino, we’re sorry to hear your stay didn’t meet expectations. When reservations are made through third-party sites, our team doesn’t receive the full details until check-in, and at that time, room types can be limited based on availability. We also regret the confusion around breakfast hours and housekeeping service. Your feedback is being reviewed, and we would love the opportunity to welcome you back for a better experience.
Marcelino, we’re sorry to hear your stay didn’t meet expectations. When reservations are made through third-party sites, our team doesn’t receive the full details until check-in, and at that time, room types can be limited based on availabi… Show more
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewClean; inviting and comfortable
I liked it over all; windows not clean on floor by elevators or in our room that was the only thing I noticed our whole visit.
Thank you for the great feedback, Austin. We’re glad your stay was clean, comfortable, and inviting. We appreciate your note about the windows and will share it with our team. We’d love to welcome you back for an even better visit!
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewReviewed: 19 May 2025 · Stayed in May 2025
Verified reviewReviewed: 29 April 2025 · Stayed in April 2025
Verified reviewBreakfast was delicious and the staff was very friendly.
A maintenance person had to adjust the shower to work properly.
Thanks for your feedback, James! We’re glad you had a positive experience and that our friendly team and delicious breakfast stood out. We appreciate your patience with the shower issue and will continue working to ensure everything functions perfectly. We’d love to welcome you back again soon!
Thanks for your feedback, James! We’re glad you had a positive experience and that our friendly team and delicious breakfast stood out. We appreciate your patience with the shower issue and will continue working to ensure everything functio… Show more
Reviewed: 14 April 2025 · Stayed in April 2025
Verified reviewReviewed: 7 April 2025 · Stayed in April 2025
Verified reviewReviewed: 4 April 2025 · Stayed in March 2025
Verified reviewReviewed: 2 April 2025 · Stayed in January 2025
Verified reviewI love everything about this property from the hotel to the staff.
The prices are a little steep
Every thoughtful mention about Marriott Phoenix Chandler means a great deal, especially when it reflects such a strong connection to both the surroundings and the team. Hearing how much was appreciated, from the atmosphere to the warmth of those who helped make the stay memorable, brings a genuine sense of fulfillment. It is also helpful to hear feedback on pricing, and that perspective is truly valued. The team strives to offer a well-rounded experience that reflects quality and care, and every insight helps shape that goal. It would be a pleasure to welcome you back for another stay whenever your travels bring you to Chandler again.
Every thoughtful mention about Marriott Phoenix Chandler means a great deal, especially when it reflects such a strong connection to both the surroundings and the team. Hearing how much was appreciated, from the atmosphere to the warmth of … Show more
Reviewed: 17 March 2025 · Stayed in March 2025
Verified reviewRoom layout to reduced in space
We appreciate your feedback, Lara, and are sorry to hear that your room was smaller than you expected. Our goal is to ensure guest comfort, and your comment about the layout will be shared with our team. Please consider giving us another chance to impress you.
We appreciate your feedback, Lara, and are sorry to hear that your room was smaller than you expected. Our goal is to ensure guest comfort, and your comment about the layout will be shared with our team. Please consider giving us another ch… Show more
Reviewed: 13 February 2025 · Stayed in February 2025
Verified reviewThe issue with the payment and the hotel blocking my card ruined anything else about the hotel.
Hotel payment method was very very bad , the hotel blocked a large amount of money from my bank account and kept debiting daily , i couldnt complete the payment for the rest of the stay because the account was blocked , it took ALOT of employees that gave me different answers and could not fix the problem . I had my financials organized before traveling ( as i always do but the hotel's payment method messed things up for me ) it has been now 3 days since i left the hotel and amount still blocked. Bedsheets also were badly designed , they did not cover the whole duvet all around which made me question cleanliness. I spoke to the hotel once about it but they used the same typeof bed sheets. The coffee machine was also poor quality. The employees them selves did mot know what was happening because everyone of them gave me a different answer.
It is concerning to hear about the challenges faced with the payment process and the ongoing hold on funds even after departure. A seamless experience is always the goal, and it is frustrating when financial matters create unnecessary stress. It is equally disappointing that the bedding design and coffee setup did not meet expectations, and that the responses from the team were inconsistent. Ensuring clarity and efficiency in both service and amenities is important, and feedback like this highlights areas that need improvement. Hopefully, a future visit can offer a much smoother experience, free of these inconveniences.
It is concerning to hear about the challenges faced with the payment process and the ongoing hold on funds even after departure. A seamless experience is always the goal, and it is frustrating when financial matters create unnecessary stres… Show more