Not a lot of shade around pool area

Beautiful beach that is great for snorkeling & swimming. Nice pools and ponds. Delicious breakfast

Stayed in August 2025

Breakfast was not well organized and we had to wait 30 mins to get a table. Quality of the food (breakfast and dinner) was not very good, e.g., the salad was not fresh. Don't go to Tacos Tuesday, it's not worth it. Alternatives are around and are much better.

The room was nice and clean, staff was friendly, we had partial ocean view and liked the design of the hotel and the wonderful beach. You can see turtles and lot's of fishes. Parking is $18/day, which was okay. Nevertheless, this should be included if you pay $400/night! Water refill station and welcome drinks for free.

Stayed in August 2025

We tried the restaurant at breakfast on the first day only! Waited 25mins to be seated. Food seriously overpriced (and I live in Los Angeles). Far better options outside! Deflection tactics from front desk - so irritating. Tsunami management was dreadful - zero communications, if it had been a significant wave, the hotel wouldn’t have a clue where how to manage it.

The location, facilities, vast majority of the staff.

Stayed in August 2025

The on-site restaurant was not great value for money. Suggest eating at one of the nearby resort malls.

The pool layout and proximity to the beach was wonderful.

Stayed in July 2025

One of the two rooms we got was not at all the picture on the site. It was dark and missing furniture. Not at all updated with paint chipping and peeling off the walls.

Staff was very nice pools were nice and clean. The poolside cabana was affordable and very comfy. The souvenir store was well stocked with anything you could possible need. Our flight was not until late at night and we were able to book a room for a great price for half the day.

Stayed in June 2025

Nothing comes to mind

Nice facility close to interesting shopping areas , beach access

Stayed in March 2025

The food was not very good, especially considering the price of everything.

The front desk and cleaning staff were fantastic and the concierge was very helpful. The pool area and location on A-Bay was great. Room was clean and cool, bed was comfortable. Overall we really enjoyed our stay.

Stayed in March 2025

The poolside service is not all that great and after a storm, there was water backups everywhere that weren't taken care of for a couple of days. The one restaurant is just okay.

The location is gorgeous - beautiful pools with the lagoons and then the beach beyond. The proximity to the shopping plazas nearby was great, so lots of choice in restaurants, along with Lava Lava down the beach.

Stayed in February 2025

Nothing

Large resort with adequate space and facilities such as sun beds, umbrellas etc. Proximity to shopping mall and market.

Stayed in January 2025

That the Sunday Buffet was every other week.

Pool

Stayed in September 2024

room

Stayed in July 2024

Expensive

On the beach and close to shopping centers

Stayed in July 2024

Staff was not overly accommodating- I get it’s not the Ritz - but I was paying fur 2 rooms at 600 a night - I expect a little higher lev el if service. I had simple requests- but must were met with - eh, sorry, can’t help you.

Loved location - beach is beautiful

Stayed in April 2024

outside parking fee little high, swimming laps for exercise not possible, kamaaina rates not offered but partly available for some services if asked for.

Stayed in February 2024

The grounds near ponds are dirty with trash. Food was terrible.

Service was excellent. Hotel is beautiful.

Stayed in December 2023

No mirror in bedroom; poor lighting, no reading lamp over bed; no grab bar in shower which should be standard in all rooms not just disabled. Bathroom door poorly designed…almost crushed my partner who was using closet when I exited bathroom! Hallways much too cold for guests in shorts or bathing suits.

Resort, pools and beach excellent. Restaurant okay, good coffee

Stayed in December 2023

The kitchen does a very nice job, but the portions on some meals are much too large, unless the diner is a glutton.

Great location on the Kohala Coast. Very short walk to other restaurants, grocery/market, and other shops.

Stayed in December 2023

They charged for a microwave :( LAME

Pools were great, food was good, sunsets on the beach were beautiful.

Stayed in October 2023

Dinner menus are mediocre. Restaurant coffee was stale one morning and too heavy another morning. Room had ants.

The pools are great.

Stayed in November 2023

Room keeper throw away my wife’s pills that were in the little table close to bed . I complained with the director without a real recognition of the causes damage

Position wrt Waikiki beach and room comfort

Stayed in August 2023

Very expensive for what you get. Everything cost extra, like sitting in canopy by the beach or pool. Staff came and told me it cost extra to sit in canopy even though it wasn’t occupied. I was kind of embarrassed. Food was very expensive even though they bought me instant mash potatoes from powder.

Great views

Stayed in July 2023

expensive for what it was & looked a little tired in places. beds were small. accessing wifi confusing.

loved the pools, beach and friendly staff. good location next to shops.

Stayed in January 2023

I think it is pretty expensive and a limited choice of restaurants for a resort of this kind.

the location and the landscaping are wonderful. the swimming pools are excellent. I like its proximity to the lava lava beach club. we were disappointed yes that there were no water sports equipment for rent in the afternoon.

Stayed in January 2023

Restaurant was..ok.

great location beside the shops, great beach

Stayed in December 2022