Reviews of Mauna Kea Beach Hotel, Autograph Collection 4 stars
62-100 Mauna Kea Beach Drive, Hapuna Beach, HI 96743, United States
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Reviewed: 9 February 2024 · Stayed in February 2024
Verified reviewLocation
Roaches
Aloha Susan, We sincerely apologize for the maintenance issues in your room. Your comfort is of utmost importance to us, and we regret the inconvenience caused. Please be assured that your comments will be addressed with the appropriate team to ensure they are resolved promptly and effectively. We are also sorry for the disturbances you reported and assure you we do everything possible to discourage their entrance to our hotel. Our pest control provider has serviced the hotel, and we will ensure procedures are being followed to prevent any future issues. On a positive note, we are glad to know that you enjoyed our convenient location. We hope you will revisit and allow us to give you the outstanding experience that we are known for providing. Mahalo, Diana Su, Director of Public Relations and Marketing
Aloha Susan, We sincerely apologize for the maintenance issues in your room. Your comfort is of utmost importance to us, and we regret the inconvenience caused. Please be assured that your comments will be addressed with the appropriate te… Show more
Reviewed: 13 November 2023 · Stayed in November 2023
Verified reviewReviewed: 30 September 2023 · Stayed in September 2023
Verified reviewFood was great, location was beautiful, good snorkeling
Food was expensive, one staff member was a bit rude to us, but the rest of the staff was great
Reviewed: 10 July 2023 · Stayed in July 2023
Verified reviewBest views.
Nothing
Reviewed: 4 May 2023 · Stayed in April 2023
Verified reviewIncredible views and beautiful classic golf course hotel is in great shape for an older design but classic well kept up with large well thought out rooms and great bathrooms
Food is not very good or interesting no service on the beach Golf restaurant closed early so no food or drinks available too many tourist type groups not very exclusive feeling very expensive for what they are offering
Reviewed: 5 March 2023 · Stayed in March 2023
Verified reviewThe Beach!
The cost.