The rooms are very small. Hard to move around especially if you have luggage.

The location was great and the property was beautiful! The staff was exceptional.

Stayed in August 2025

Breakfast was great. The whole environment was fantastic.

Stayed in July 2025

The parking is practically non existent. The free coffee from the 6th floor was weak and luke warm. However, the coffee in The Pub was good, strong and hot. The lighting in the room is very dim.

The interior is fun with a lot of history. The art is funky, in a good way. We had a large room on the 6th floor with a balcony over the Spanish Steps and a view of the water. The bed was comfortable, the AC worked well. Great water flow in the shower. Free coffee in the morning. Many bars and restaurants to choose from in the building. Good food! Good location. Rail line stops there (didn't use it) and shops and restaurants are two blocks down the hill. The staff is so friendly!!! Julie (front desk) upgraded us without asking. I would go back to Tacoma just to stay there again, but without a car!

Stayed in August 2025

The rooms could be a bit bigger

Dinner and drinks were excellent

Stayed in August 2025

Wish there were fridges in the rooms

The vibe and aesthetic were exceptional, staff were super friendly

Stayed in August 2025

I wish there was a in room coffee option. Thats all!

Stayed in July 2025

Uniqueness. Variety of restaurants and bars. Preservation of building and interior decor. Friendly staff.

Stayed in July 2025

Noise from concerts can be heard at night and during rehearsals--it is also a venue so keep that in mind when booking.

Great location, unique decor, comfortable bed, and friendly staff.

Stayed in June 2025

Should be warned that you can hear the concert in the hotel rooms. Luckily they don't play that late.

The atmosphere was amazing. All employees were friendly and helpful.

Stayed in July 2025

There was so much to do right there on the property. Great for history buffs, especially! Food and drinks were excellent in all of the property venues.

Stayed in July 2025

The crunchy French toast was disappointing.

The creativity of the decor is amazing, intriguing.

Stayed in June 2025

No private parking. Had to pay to park a few blocks away from hotel.

Friendly and helpful staff. Food and drinks were served in a timely manner. My room was next to the “secret hallway”, had fun at the “secret bar” The Vault.

Stayed in May 2025

Great place to stay. Price was great and the room was great.

Stayed in May 2025

Prices were a little high for hotel on Saturday, so we picked a different night to stay and enjoyed our selves just the same. We'll come back though

Had breakfast delivered to the room, all the different levels of entertainment, and the secret locations were fun. The flights of different beers/whiskeys/ciders

Stayed in May 2025

No criticism.

Historic, clean, walkable. Staff was incredible in helping fix an issue caused by an ex-employee.

Stayed in May 2025

If I had to comment about one thing, it didn’t like it was how dark the stairways were too the rooms. Lighting could’ve been better for safety purposes.

Highly recommend this location, fun interactive environment and excellent staff. We will return for more adventures at finding all the hidden locations and bars.

Stayed in May 2025

Parking is limited

I love staying there. So much to soak in with paintings and the place has so much character. Enjoy just walking Around and looking at everything

Stayed in April 2025

The property is a joy! Unique, quirky and filled with enough cool things to do that honestly you probably wouldn’t need to leave to be thoroughly entertained!

Stayed in April 2025

The room could have used a few more electrical outlets (phone, CPAP, etc.).

Stayed in February 2025

The mattress had a hole in it

Art and architecture

Stayed in February 2025

Convenient to everything!

Stayed in February 2025

The bed was not comfortable for myself or my wife. It was VERY firm. If you like that, then you'll probably love it. I, however, slept terribly. I know it's subjective, though. I tried not to ding them for it too much in my review.

It was eclectic and cool. It made me WANT to explore the whole hotel, which we did. I only wish we would have arrived earlier to enjoy more of what they had to offer. You're always going to have a unique experience at a McMenamins property that you won't soon forget.

Stayed in January 2025

The band at the Spanish Ballroom was way overpriced for the quality, should have been free.

Fantastic location, eclectic design, numerous food and bar options, live music, a very comfortable and quiet room, and great value.

Stayed in January 2025

Only thing I can complain about is no coffee in room.

Love this hotel, with it's many bars. Very comfy!

Stayed in January 2025