N/A

The location was perfect to the port and the facilities was A1.

Stayed in August 2025

The hotel is beautiful.

Stayed in August 2025

Pool was broken, one elevator broken, and pool bar was closed. It seems they had a flood that affected a lot of amenities, but I could see staff working to get everything up and running.

Location was amazing! Room was wonderful

Stayed in August 2025

Excellent location.

Stayed in August 2025

Fridge didn’t work.

Room was a nice size, the balcony was private and pretty spacious. Clean room nice staff.

Stayed in June 2025

I found that the breakfast options could be improved. The Belgian Waffles was my favourite. 10 out of 10

The hotel is well maintained. The staff is very friendly and helpful. The hotel is in a good location in proximity to amenities like a park, museum, convenience store etc

Stayed in June 2025

‏the room gets direct sunlight from one side, and there no curtain

The size of the room The services in the room The staff

Stayed in June 2025

Parking and discovery/arrival were problematic. Staff was great.

Room and restaurant were very nice.

Stayed in May 2025

Check in time at 4pm felt a little off whether you visit for leisure or for business. Light controls in the room feel modern but take a while to understand. The great majority of guests seem to be leisure couples or solo travelers but i had to pay extra to change from a king bed to a double bed room when at original time of booking they were priced the same.

Very spacious rooms, comfortable beds, nice views and terrace, good library if you need to do some work, aweeome location within downtown.

Stayed in June 2025

Room was not ready at check in time. We had to wait in the lobby for our room to be ready.

Stayed in April 2025

didn't have a shuttle to the cruise port

location

Stayed in April 2025

Breakfast can be improved.

The front desk staff were exceptionally helpful.making suggestions and finding places to visit. Very friendly conversations and genuine smiles.

Stayed in May 2025

The pool and the rooms were excellent.

Stayed in April 2025

We had to wait after check in for our room even though it was after 4pm. The exterior is not clearly marked and we drove past it when we arrived. The passage way to the elevator from the 15th floor was absolutely freezing cold.

The room was very spacious and comfortable. We had great views of the city and the harbor. Just across the street from a wonderful park and close to several nice restaurants.

Stayed in April 2025

The on premise restaurant was very expensive for the food served

Very clean nice property

Stayed in April 2025

The beds were saggy and low. Not any normal coffee in the rooms. Hard communicating with some staff, but they tried their best.

It was beautiful! Our view was great! The price was great. The beds were low and saggy. Trouble communicating with some staff but they tried their best. We would stay with you again and I will recommend to others.

Stayed in April 2025

The only thing I did not like was the small little refrigerator and there was no microwave

The hotel and the staff and The view was just beautiful. I wouldn't mind staying there again 😄

Stayed in April 2025

When we arrived it was difficult to find how to enter with the car for the valet parking. We checked after 4pm and still had to wait almost half hour before our room was ready. The room was very good, large and comfortable. Staff was friendly and helpful. Good location walking distance to many restaurants and to the waterfront. Also close to OMNI.

Stayed in April 2025

When they cleaned the room, they forgot to restock the shampoo, and we ran out on the last day.

The room was spacious and the bed very comfortable. The staff was very friendly and always willing to help. A very pleasant experience.

Stayed in March 2025

We would’ve liked a bathtub

The breakfast was good

Stayed in January 2025

Very limited access to meals and amenities. Seems maybe in transition lounge and pool hours were very limited

Clean. Great location and the staff was wonderful

Stayed in January 2025

This review has been hidden because it doesn't meet our guidelines.

limited taxi service, It popped up as the Marquis Residence. No drivers knew how to get to it. the restaurant staff at the pool bar closed sooner than the bartender told us. we didn't know there was a restaurant on the 3rd floor.

The room was a nice, nice shower and facilities. it was the view we were hoping for.

Stayed in January 2025

The mattress was a little dingy and the hotel needs an icemaker on each floor

I loved the location close to the port for our cruise you could see it from our room when we arrived our room was not ready however the staff took our luggage and we was able to chill at the restaurant the food was amazing th

Stayed in January 2025