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  5. Reviews of Comfort Inn & Suites

Reviews of Comfort Inn & Suites This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

100 Kieffer Road, Michigan City, IN 46360, United States

#20 of 21 hotels in Michigan City

Guests' Choice

Review Score

Based on 187 hotel reviews

4.9

Score breakdown

  • Cleanliness

    6.0

  • Comfort

    6.1

  • Location

    6.7

  • Facilities

    5.3

  • Staff

    6.5

  • Value for money

    5.5

  • Free Wifi

    5.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 29, 2025

    4.0
    Our stay was disappointing. I normally trust Comfort Inns, that’s why I booked online without looking at reviews. NEVER
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Not unkept from the outside at all. Landscaping over grown, trash in the parking lot, building was falling apart.

    Bed was comfortable

    Stayed in August 2025

  • Reviewed: July 17, 2025

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Needs updating

    Surfaces were dirty

    Stayed in July 2025

  • Reviewed: March 18, 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The tub need to clean more better the drain plug need to be fix and clean

    The egg was over pepper

    Stayed in March 2025

  • Reviewed: January 27, 2025

    4.0
    It got me thru the weekend
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The hot water did not work in the bathroom showers were cold the pool was closed even though the site said it will be open very disappointing and there were leaks in the hallway water just dripping in the garbage and there were no working vending machines

    It was quiet and private

    Stayed in January 2025

  • Reviewed: November 17, 2024

    4.0
    Disappointing
    • Business trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No hot water in shower. Warm water was best I could get in the bathroom sink. Minimal television channels.

    Comfortable bed, pleasant staff, close to job

    Stayed in November 2024

  • Reviewed: November 11, 2024

    4.0
    I had a place to sleep, so I'm thankful for that, but I will not ever be staying there again
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    We had to wait for 10 minutes for someone to come to the front desk to check in, the manager had no idea the worker had not shown up for their shift. Cleanliness left a lot to be desired, the water in the shower did not get very warm. Breakfast was mediocre

    The room was spacious and the bed was comfortable.

    Stayed in November 2024

  • Reviewed: October 24, 2024

    4.0
    We will never stay at or recommend anyone stay at that Comfort Inn.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Outside landscaping was very unkempt. Building and parking lots need repairs. There was a power outage for a few minutes but the TV would not come back on. We tried to call the front desk but there was no answer. I went down to the front desk and finally got a hold of the clerk and she did not know what to do. She made a couple of phone calls and had to come up to our room. She tried to correct the issue and after a couple of phone calls she was able to restore partial service to the tv. The safety latch for the door to our room was broken.

    Beds were very comfortable.

    Stayed in October 2024

  • Reviewed: October 24, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The staff wasn't friendly and didn't pay attention to our needs and concerns

    The location of hotel

    Stayed in October 2024

  • Reviewed: October 2, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The pictures shown of the room and facilities were from another property next door. There was no hot tub at this location, like pictured, but we were told we could walk across the back parking lot to the sister hotel and use their pool and hot tub. The parking lot was trashed, and it didn't look like the type of place u want to walk around after dark! The property was not well maintained and it was run down. Not the cleanest place but not completely filthy. Breakfast was horrible and the breakfast area was gross! The room served it's purpose but we would not stay again.

    Staff was nice and the bed was comfortable

    Stayed in September 2024

  • Reviewed: September 19, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    TV barley work, so I slept for over twenty hours

    Stayed in September 2024

  • Reviewed: August 16, 2024

    4.0
    would not return
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night

    The breakfast room was not clean. When the trash was removed from the trash can, you could see how filthy the trash can lid and insides were. The hallways, carpets, corners everywhere and in room needed a thorough cleaning.

    The bed was comfortable, and the staff was friendly.

    Stayed in July 2024

  • Reviewed: August 13, 2024

    5.0
    Location is good, reasonable price for the rooms, could work on cleanliness
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The place could be cleaned better. I moved a chair to plug in charger and there were candies from another persons stay. The headboard in our king room had hand prints all over it, the double Queen room had spiders and webs in the bathtub/shower. And there were no working vending machines.

    Location was close to everything, 15 minutes from the beach and plenty of stores and restaurants nearby. The rooms were spacious and beds were comfortable.

    Stayed in August 2024

  • Reviewed: July 28, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was pitiful. No one to take care of trash. Piled on the floor. No refilled anything. Lots of food was out. Really at 745 am. Machines were broken - no milk, Orange juice, syrup, fruit, - really sad. Will not stay there again.

    Stayed in July 2024

  • Reviewed: June 1, 2024

    5.0
    They would not accommodate to my groups needs and didn’t clean the room at in the 3 nights we stayed.
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The staff was never there and they were not very nice when I called.

    I loved the pool and had a decent breakfast.

    Stayed in May 2024

  • Reviewed: May 29, 2024

    4.0
    Only there for one night and for the money it was ok. If you didn’t want watch tv.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The tv didn’t work right and only had one channel .

    Beds were comfortable

    Stayed in May 2024

  • Reviewed: May 9, 2024

    4.0
    worisome of beds being clean and safety along with vehicle.
    • With a pet
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights

    very little effort made, for breakfast. Same for two days I was there. Room was near clean. table tops dirty. Needs upgraded with painting, lighting and carpets. Very dated. Front desk person sarcastic to me about pet charge, when i showed him my internet response from booking.com that I would not be charged for pet. grass was growing up 12 inches and also between cracks in payment. doors looked like they had been broken into more than once. thankful I did not have carpet in my room but down hall way was disgusting No decent lighting in room and smelled. If I would not have been on a timeline for events, we would have left.

    Stayed in May 2024

  • Reviewed: April 7, 2024

    6.0
    It wasn’t the best stay but my room was comfortable
    • Leisure trip
    • Solo traveler
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The elevator was down, internet went out, and the water didn’t get very hot

    Quiet

    Stayed in April 2024

  • Reviewed: March 10, 2024

    4.0
    Won’t be back
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    When first arrived hallway lights were off & was dark couldn’t find attendant to check in. Then once checked in lady said the deposit was $100 but when originally called they said $50. The pool area light was off and was freezing inside my kids not myself could enjoy the pool area because the room was freezing and also the water. Was not a pleasant stay at all.

    N/A

    Stayed in March 2024

  • Reviewed: February 18, 2024

    6.0
    Elevators being down was an inconvenience
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Last two bookings elevators were Down but Prices not which is why I didn’t book with them this time.

    Stayed in January 2024

  • Reviewed: December 11, 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I didn’t like the elevators were not working and when it was time to check out I asked for a extra hour and was told no and they always let me get it there

    Stayed in December 2023

  • Reviewed: December 3, 2023

    6.0
    Very accommodating and rooms looked great. I would stay there again
    • Family with young children
    • King Room - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Room description said I would have a sofa in the room and it was a chair. Minor but that would be it.

    Rooms were clean I also liked that it was quiet. The elevator was out so no one was put on second or third floor. So no one above me to make noise .

    Stayed in December 2023

  • Reviewed: October 23, 2023

    6.0
    Just to relax
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    When I was checking out there's was no one at the front desk, took a long time for some one to show up at the desk. That was not good They saifld it was a hot tub false, the people was a little rude

    Breakfast was terrible

    Stayed in October 2023

  • Reviewed: August 14, 2023

    6.0
    Pleasant
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The lady at checkout blame me because I grab some ice from the ice maker it was like half gallon the size of my cooler and she was mad of me I told her , I pay for three rooms and the size of my cooler is like half gallon sorry but I don’t agree with her treatment toward customers

    Close to the lake

    Stayed in August 2023

  • Reviewed: July 31, 2023

    6.0
    Overall, it was good enough for one night. We were uncomfortable and we will be taking our business elsewhere the next t
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Not the cleanest property, pool was freezing, our blinds didn’t work so the gas station sign lit up our room all night. Our a/c also kept turning off so we had to keep getting up and fixing it.

    Great location with a lot around the hotel for food and shopping

    Stayed in July 2023

Showing 1 - 25

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