Their WiFi is terrible and many people including myself mention our cellphone signals are very bad inside hotel

The bedroom windows open

Stayed in August 2025

The sheets and cover were dirty. The hot water didn’t work so I took cold showers.

Sheets and cover were stained and there was no hot water in the shower. The staff was nice and respectful.

Stayed in July 2025

Felt the front desk was short and not helpful at all. Had my elderly mom there for hardship. She was homeless and on oxygen so I was helping her til she could move into her new place. Just felt you hotel staff did not give a crap. When people are going through a tough time being friendly goes a long way.

Liked the room, liked the breakfast, liked location

Stayed in April 2025

The room bed wasnt made right no tv controller and the took all day to get towels

Walffles

Stayed in May 2025

Everyrhing was clean but stained as if used for years...

Everyrhing was clean

Stayed in May 2025

The room had other people stuff was behind the tv. Took me 5 minutes to open the door The wash rags was like they won’t change

Stayed in April 2025

This is my second time here and the first time I was in room 336 and it had low water pressure second time this most recent time I was in room 338 and no hot water. I get these because my fiancé is a truck driver and when he comes through for the night we try and spend it together he was really looking forward to a hot relaxing shower and no hot water at all. Told the staff the next morning at 8 am and all he said was (I’ll get my maintenance guy on it) !

The he location the view I had of the airport and the fact they allowed my dog

Stayed in March 2025

Check in wasn't the best

Stayed in March 2025

Sheet had blood on it I ask for smoke room comfort set had hole in it just sink like room wasn't clean never gone stay here again

Nothing about this hotel never come back drug City hotel smh bad business you make get kill come to this hotel

Stayed in February 2025

The bed was very uncomfortable seeing roaches in there a lot of welfare people in and out of that building she wasn't changed every day towels wasn't changed every day

It was a clean room comfortable room TV microwave refrigerator yes I enjoyed the room

Stayed in November 2024

We had to clean our toilet prior to being able to use it. There was loose debris along the right side of my bed, as if they didn't vacuum very well. The desk chair was at least 5 different colors due to stains. We didn't use it at all. There were burn holes in the desk as well. Staff aren't even professional. Let alone willing to talk to guests. The dude blatantly ignored any complaints the lady in front of us had. Guy at the desk skipped directly to the signature box of my check-in process. Didn't explain anything. There are way too many papers as "posted signage" for extra fees and policies. For having "designated" no smoking rooms, the whole place smells like cigarettes. The one side entry you can't even access the card reader to get in, but no problem because the emergency exit from the stairwell right beside is open. Anyone could open it and walk right into the hotel. Walls are THIN as all get out. Staff don't care if people are loud and carrying on in the hallways in the middle of the night.

The beds were comfy, and that's about it. The mini fridge was plugged in and stayed cold.

Stayed in October 2024

The room was small but had everything that I needed.

Stayed in September 2024

Staff appeared to not be feeling well Sat for 15-20 minutes waiting for someone to assist us Staff was very untrusting and a bit grumpy.

Location/proximity to the airport

Stayed in July 2024

Water was hot to take shower just Luke warm

Stayed in July 2024

The room was not worth the price. The bathroom was not clean. The sheets had an odor.

The room was overall comfy

Stayed in July 2024

They offered a gym but it was packed with boxes and not useable

The location was great for my reason for my visit

Stayed in July 2024

Cleanliness

Location

Stayed in May 2024

Too many people hanging around in the lobby and outside. The linen and towels need to be replaced.

The location was great

Stayed in June 2024

*Bed and pillow was very stiff. Hurt my back and head. Had to take Tylenols. *TV is way to high. Cable didn’t work. Controller didn’t work for the TV *Loud music all night. Had to take matters into my own hands. *Small shower head, low water pressure *Ants in showers. *Sheets weren’t cleaned.

Inside was designed nicely. It give you the wow feeling when you walk in. (Studio room).

Stayed in May 2024

Bathroom light stopped working. Room had a smell when we entered. Towel size were small no big towels.

Location was great

Stayed in May 2024

A man that was not part of the hotel had a key to my room and opened my door

Stayed in April 2024

When I arrived the room I booked was dirty with a bed smell and the couch has so much dog hair on it, they couldn't get somebody to go in and clean up or switch my room so they put me in the smaller room with my family. It was so many drug addicts just wasn't the perfect spot for me and my family

My second night the room was good

Stayed in April 2024

Small. Had coffee maker in the room but no filters or coffee available. Front desk very unhelpful. Even rude.

Good location.

Stayed in March 2024

How staff conducted business. In order for me to stay for the night that I paid for ahead of time I had to get police involved. We talk got everything cleared before they showed their presents, only for him to lie in front them. Talk about frustrating, it was like we didn't even talk... If wasn't for the officers I wouldn't know what I have done. And he wasn't trying to refund my money as well

Stayed in March 2024