1603 Matthews-Mint Hill Road, Matthews, NC 28105, United States
#5 of 8 hotels in Matthews
Guests' ChoiceBased on 459 hotel reviews
6.7Cleanliness
7.2
Comfort
7.3
Location
7.9
Facilities
6.9
Staff
7.5
Value for money
7.2
Free WiFi
6.6
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End of dialog contentReviewed: 8 August 2025
Leslie
United StatesBuilding is somewhat rundown. Mattress had a watermelon size dip in the middle. I kept rolling into it. Other than that the mattress was comfortable.
Good location
Stayed in August 2025
Reviewed: 30 June 2025
Titilayo
United StatesThe building appeared to be a little outdated. The facilities could use a make over.
Breakfast was unexpectedly delicious. It was definitely worth more than the price of the accommodations.
Stayed in June 2025
Reviewed: 24 June 2025
Sanders
United Statesnothing
The room was nice , bed was very comfortable. I like how it was setup
Stayed in May 2025
Reviewed: 18 June 2025
Sherry
United StatesSmell
Location
Stayed in June 2025
Reviewed: 6 March 2025
Wojtysiak
United StatesStill waiting for my $100 deposit to be credited back into my account. That hurt me later when I tried using my debit card
Quiet. Very nice breakfast
Stayed in March 2025
Reviewed: 19 January 2025
Alden
United StatesI loved the breakfast so good and the staff there are really sweet and kind
Stayed in December 2024
Reviewed: 22 October 2024
Kimberly
United Statesdifficult to find
clean rooms
Stayed in October 2024
Reviewed: 6 October 2024
Catrice
United StatesThe walls clearly need to be scrubbed down and cleaned from dry boogers and other dry liquids. Bathroom sink knocking noise after a minute and a half of hot water running. there is caulking needed around the tub shower area the elevator could use a refresher, buttons need to be cleaned. The air conditioner on clearly has an open and exposed space exposing outside. Mold/mildew smell the parking lot with too much activity and people sitting in chairs right by the entryway of hotel door smoking their cigarettes. I have asthma cigarettes is not for everybody.
How the rules are set up the breakfast they closer to gas stations and stores.
Stayed in October 2024
Reviewed: 3 October 2024
John
United StatesI believe this location needs a little more attention to detail. Bathrooms need to be updated.
The staff was excellent and were very helpful. The room was clean, and the bed was comfortable.
Stayed in September 2024
Reviewed: 29 August 2024
Marina
Russiacockroaches
It was not perfect but ok. There were breakfast. Parking place, 2 big beds in room. Nothing special. On reception they were nice.
Stayed in August 2024
Reviewed: 16 August 2024
Mrs
United StatesThe man on duty at the third shift was very rude, and racist. He didn't make me and my family feel welcome at all.
Jack at the front desk was very friendly and made us feel welcomed. He attended to all of our needs and even added a little humor to our stay with his jokes. He made
Stayed in August 2024
Reviewed: 4 August 2024
Charles
United StatesThe hallway on the third floor smelled and looked like it had been a smoking floor in the past. It had not been painted in a very long time--dingy and dark. The carpet looked below standard--worn and dirty--depressing.
The bed was very comfortable; the staff was nice, and the room and bath were clean.
Stayed in August 2024
Reviewed: 12 July 2024
Tatiana
United StatesBreakfast is only sweet, they should include at least egg. more light in the back parking lot there were people taking drugs
space inside the room. the receptionist at the time of check-in. 11:50pm was spectacular
Stayed in July 2024
Reviewed: 10 July 2024
Gavin
United Kingdom_
Room was good and breakfast ok.
Stayed in July 2024
Reviewed: 26 June 2024
Maria
United StatesOutlet in bathroom didn’t work to dry my hair.
Good location lots of great restaurants in the area.
Stayed in June 2024
Reviewed: 24 June 2024
Sharon
United StatesIt was hard to locate. No signs were visible, hidden back away from road way to far
The price was great,rooms very clean,noise level was great
Stayed in June 2024
Reviewed: 23 June 2024
Carolyn
United StatesPut microwave back in rooms, no laundry services
Clean
Stayed in June 2024
Reviewed: 28 May 2024
Carol
United StatesActually the property was VERY hard to find, because it is located BEHIND a paint store, and behind Wendy’s and you cannot see it from the street. I arrived about midnight to check in. There are NO signs on the street and NO arrows to point to it. In the daytime and if you are looking in that direction, you can see the hotel from Independence Road. Once you turn, you CANNOT see it from the MintHill-Matthews road.
Easy access to get in and get out… with parking in front and behind.
Stayed in May 2024
Reviewed: 1 May 2024
Holmes
United StatesPut iron boards In rooms
Everything was good
Stayed in April 2024
Reviewed: 15 April 2024
Jason
United StatesThe lack of cleanliness and general disrepair. Attempting to reclaim my deposits (ongoing) is an annoyance that will prohibit any revisit to this chain.
The mirrors.
Stayed in April 2024
Reviewed: 3 April 2024
Peter
United StatesBreakfast could have been better
Staff is friendly and professional Room was nice and clean Bed was comfortable Internet was excellent
Stayed in February 2024
Reviewed: 31 March 2024
Ngomo
FranceThe Carpet sa houle be changed as soon as possible.
The breakfast was good. The price is ok. The elevator was great.
Stayed in March 2024
Reviewed: 14 March 2024
Whitney
United StatesIt was difficult finding the location
The highlight of my stay was the lady at the front desk. She was so kind and happy
Stayed in February 2024
Reviewed: 12 March 2024
Randi
United StatesI have stayed at several hotels in my adult lifetime and I have almost always had to have a credit card on file or pay cash for a ‘REFUNDABLE’ security deposit. However, my credit card has never once been charged that security deposit unless something in the room was damaged or broken. Which it hasn’t been. This property charged my card the deposit and I’m STILL waiting on it to be refunded and it’s been over 24 hours since my check out. Not pleased with that all all.
Cleanliness, friendly staff.
Stayed in March 2024
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