Reviews of Microtel Inn & Suites by Wyndham Matthews/Charlotte 2 stars
1603 Matthews-Mint Hill Road, Matthews, NC 28105, United States
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Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewPerfect
Deplorable
Thank you for your feedback. We appreciate your business and sincerely apologize if you were not satisfied with your stay.
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewGood location
Building is somewhat rundown. Mattress had a watermelon size dip in the middle. I kept rolling into it. Other than that the mattress was comfortable.
Thank you for your feedback, we appreciate your business!
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in June 2025
Verified reviewReviewed: 14 July 2025 · Stayed in June 2025
Verified reviewReviewed: 9 July 2025 · Stayed in June 2025
Verified reviewI loved the free breakfast provided, the guy at the front desk was friendly,helpful,and Informative.
I didn't like that although bith rooms were non smoking rooms that it smelled of cigarettes badly there were white stain splattered on the cushion facing the windows above the a.c. There was also urine that was visible both under the seat and behind it. The other room that I had the bathroom door was stripped, and we had to force the door open because my son was stuck inside. Front desk were informed.
Thank you for your feedback. We appreciate your business and sincerely apologize for any issues experienced during your stay.
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewThe hotel management should make sure that equipment as microwave works correctly. The one I used didn't. The bathroom door doesn't close. So there is no privacy. I reported several times about bugs . Those things shouldn't happen in a hotel that is owned by a big corporation.
Thank you for your feedback. We appreciate your business and sincerely apologize if you were not satisfied with your stay.
Reviewed: 9 July 2025 · Stayed in June 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 4 July 2025 · Stayed in June 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewBreakfast was unexpectedly delicious. It was definitely worth more than the price of the accommodations.
The building appeared to be a little outdated. The facilities could use a make over.
Thank you for your feedback, we appreciate your business!
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 June 2025 · Stayed in May 2025
Verified reviewThe room was nice , bed was very comfortable. I like how it was setup
nothing
Thank you for your feedback, we appreciate your business!!
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewReviewed: 18 June 2025 · Stayed in June 2025
Verified reviewLocation
Smell
Thank you for your feedback, we appreciate your business!
Reviewed: 13 June 2025 · Stayed in June 2025
Verified reviewReviewed: 13 June 2025 · Stayed in June 2025
Verified reviewReviewed: 5 June 2025 · Stayed in June 2025
Verified reviewReviewed: 2 June 2025 · Stayed in June 2025
Verified reviewReviewed: 2 June 2025 · Stayed in June 2025
Verified reviewReviewed: 2 June 2025 · Stayed in June 2025
Verified reviewNothing
There was a roach crawling around the bathroom sink.
Thank you for your feedback. We appreciate your business and sincerely apologize if you were not satisfied with your stay.