Reviews of Microtel Inn & Suites by Wyndham Lillington/Campbell University 2 stars

Closeness to Campbell

Saw a roach. Pictures do not match current state of hotel

The outside of the property was well kept as was the lobby.

For starters the elevator reeked of cigarette smoke the first day/night we got there. The room was in need of just general repairs. Rusty towel rack in the bathroom, fridge and walls in disrepair. There were blood stains on the thing that covers the foot area of the bed, that was gross. Lights in my father’s room needed to be replaced. We couldn’t use any in the electrical outlets in our room. They were all too loose to hold anything in them. One of the two rooms we booked reeked of old cigarette smoke. It was on a non-smoking floor. The second night we returned to the hotel about midnight and could not stay there because the elevator and this whole entire non-smoking second floor reeked of pot so bad you could not breathe and it made you sick. It was all in our room as well. Even the gal at the front desk could not deny this fact. I ended up having to drag my 85 year old elderly father home, a 3 1/2 hour drive home, getting home at 3 AM because we could not stay in this room and there were no other rooms that we could stay. The one room that was offered to us as you could smell the mold and mildew 20 feet outside the door to the room. My husband in 15 years has never asked to leave a hotel and refused to stay there until this hotel and neither have I. I do have pictures of these things as well and it was documented at the front desk. We were refunded one night stay. We were in town for my daughter‘s wedding. It was very disappointing. We will not be staying at this hotel brand ever again.

It was clean and pleasant

The walls seem a little thin between rooms but it wasn't a deal breaker

Nice size bathroom

The cable was hard to follow way up at the ceiling and so small. The furniture was scuffed up and the refrigerator almost fell off the platform every time you opened the door.

Breakfast was great. Sister in-law had a small problem. She went to make a waffle and had the mix all over the place. Was really funny. 😁

My cellphone didn't work inside the motel.

Easy check-in. Room was clean and layout was great. I like that it had a microwave and refrigerator. I loved the cold A/C. Nicely located, not a far ride to be in the middle of eateries and convenient stores.

Bed wasn't the most comfortable. I'm heavier and like a thicker firm mattress. The toilet was lower than I'd prefer.

Nothing

Smelled, not clean

the location was great for us. our granddaughter was attending a STEM camp at Campbell University and It was a short drive from the hotel. Several good restaurants nearby. staff was very friendly and helpful

Fair

No cold water in room only hot. Telephone didn't work.

The same as always. It works for me. Yogurt, tea and a choice of muffins. Counter area always clean and properly stacked😘

The room smelled so horrible , it was like dirty mildew water was saturated in the carpet. I’ve stayed here many times with comfort, but not in that room. I made a complaint at the desk with the manager and she said it was probably due to it being the room🤔 by the back door, - said someone would come check, NEVER HAPPENED. I was annoyed having to smell this for two whole days

Clean and large breakfast area.

Noisy neighbourhood (large parking area at the back of the property). Very thin walls - could hear neighbours talk, disturbing noise from other bathrooms (upstairs and beside), dirty carpeted floors. Poor breakfast (at least for European standards).

Location

Room was extremely small and the walls were very thin

Location was nice and place was very clean.

Only had 3 pillows. We were by noisey guest that sounded like they was having a party all night.