Comentários de Mikado Hotel 3 estrelas

Dear Mara, thank you for highlighting our convenient location and cleanliness—we’re glad you appreciated those aspects. However, we’re sorry to hear about the noise disturbances and understand how frustrating that can be. We’re actively reviewing our acoustic measures to improve guest comfort and reduce noise between apartments. Your feedback is invaluable, and we hope to offer you a quieter, more restful stay next time. Best Regards, Mikado Hotel Guest Experience Team

Dear Mara, thank you for highlighting our convenient location and cleanliness—we’re glad you appreciated those aspects. However, we’re sorry to hear about the noise disturbances and understand how frustrating that can be. We’re actively rev… Mostrar mais

Dear Delva, thank you for your review. We're glad you enjoyed the convenience of the café and cereal bar. However, we sincerely apologize for the cleanliness issues you experienced, as well as the plumbing problems and discomfort with the bed. This is certainly not the standard we strive for, and we will address these concerns with our housekeeping and maintenance teams to ensure that these issues are resolved. We also regret that we were unable to accommodate your late checkout request, and we will work on improving flexibility in this area. We appreciate your feedback and hope to have the opportunity to provide a better experience in the future. Best Regards, Mikado Hotel Guest Experience Team

Dear Delva, thank you for your review. We're glad you enjoyed the convenience of the café and cereal bar. However, we sincerely apologize for the cleanliness issues you experienced, as well as the plumbing problems and discomfort with t… Mostrar mais

Dear Marcos, we're delighted you enjoyed the spaciousness of the room and the convenient location near the restaurant! We appreciate your feedback regarding the carpet and will consider it for future improvements. Thank you for sharing your experience with us! Best Regards, Mikado Hotel Guest Experience Team

Dear Marcos, we're delighted you enjoyed the spaciousness of the room and the convenient location near the restaurant! We appreciate your feedback regarding the carpet and will consider it for future improvements. Thank you for sharing … Mostrar mais

Dear Siomar, thank you for highlighting our hotel's good location and excellent value for money. We're glad you had a positive experience in these aspects. We take security very seriously, and we apologize for any concerns you had about access control. We are actively working to improve our security measures to ensure a safe environment for all our guests. Your feedback is crucial, and we appreciate your understanding as we make these improvements. We look forward to welcoming you back for a more secure stay. Best Regards, Mikado Hotel Guest Experience Team

Dear Siomar, thank you for highlighting our hotel's good location and excellent value for money. We're glad you had a positive experience in these aspects. We take security very seriously, and we apologize for any concerns you had a… Mostrar mais

Dear Faiçal, thank you for taking the time to share your positive experience at our hotel. We appreciate your understanding of our facilities, and we're glad to hear that you found our hotel functional and the parking convenient. It's great that you enjoyed the restaurant, and we hope you had a wonderful dining experience. If you ever have any suggestions or if there's anything specific you'd like us to improve, please feel free to let us know. We value your feedback and look forward to welcoming you back for another enjoyable stay. Safe travels! Best Regards, Mikado Hotel Guest Experience Team

Dear Faiçal, thank you for taking the time to share your positive experience at our hotel. We appreciate your understanding of our facilities, and we're glad to hear that you found our hotel functional and the parking convenient. It'… Mostrar mais

Dear Gabriel, we appreciate your feedback about your recent stay. It's wonderful to hear that you found the bed comfortable and enjoyed the quality of our towels. We're sorry to hear about the issues you faced with the bad smell in the room, especially considering it's a non-smoking room and the appearance of the carpet. Your feedback is valuable, and we're actively looking into addressing these concerns to ensure a more pleasant and comfortable stay for our guests. If you decide to stay with us again, please reach out if you encounter any issues - we're here to make your stay better. Thank you for sharing your insights, and we hope to have the opportunity to provide you with a better experience in the future. Safe travels and thanks for bringing this to our attention. Best Regards, Mikado Hotel Guest Experience Team

Dear Gabriel, we appreciate your feedback about your recent stay. It's wonderful to hear that you found the bed comfortable and enjoyed the quality of our towels. We're sorry to hear about the issues you faced with the bad smell in … Mostrar mais

Prezada Luiza, muito obrigado pela sua avaliação. Embora estejamos felizes por você ter gostado de sua estadia conosco, estamos desapontados por não ter conseguido explodir o parque para você. Lamentamos que as paredes finas não tenham conseguido conter o ruído externo. Gostaríamos que você tivesse informado isso antes, pois isso nos ajudaria a encontrar uma alternativa melhor. Faremos questão de destacar o problema para nossa administração e esperamos tomar medidas para evitar que tais casos continuem. Esperamos recebê-lo em breve! Best Regards, Mikado Hotel Guest Experience Team

Prezada Luiza, muito obrigado pela sua avaliação. Embora estejamos felizes por você ter gostado de sua estadia conosco, estamos desapontados por não ter conseguido explodir o parque para você. Lamentamos que as paredes finas não tenham cons… Mostrar mais