We had an ice bucket and had no idea where ice was located. There is no information in the room regarding property amenities.

Clean spacious room & bathroom.

Stayed in August 2025

Not unique to this hotel, the airport hotels in Anchorage are extremely expensive!

Very close to the airport with a convenient shuttle service. The breakfast was nice and the staff are exceptionally pleasant. The room was very large and there was complimentary bottles of water

Stayed in August 2025

Towels could be updated for better ones

Comfortable beds

Stayed in August 2025

It was really run down. Walls in hallways and rooms were run down. A/C was ancient, loud and dirty. The food was overpriced and mediocre.

The staff was lovely and apologetic for the appearance.

Stayed in May 2025

a lot of stuffed dead animals on the walls.

Stayed in June 2025

The property is old and needs refurbishment , the Airconditioning is not very good considering the size of the room .

The location close to the airport and by the lake front with beautiful views of the lake from their cafe . The size of the rooms is very spacious and comfertable . They provide complimentary shuttle service from the city centre and to the airport

Stayed in July 2025

Old, shabby and overpriced.

Close to the airport. Helpful staff.

Stayed in July 2025

This is essentially a glorified motel with very expensive prices.

Shuttle to go around was helpfull.

Stayed in June 2025

Hotel, especially the rooms feel outdated and in need of a refresh. Hallway to room went on forever.

Location and staff were great!

Stayed in June 2025

The bar/restaurant was not great. My guess is they were short staffed in the kitchen, as they ran out of forks and napkins during dinner, and it was very slow.

The location of this hotel was great. We had a lot of time to kill and enjoyed sitting in the bar watching the water planes come and go. The room was nice and the lobby was comfortable and interesting. The shuttle to the airport was really convenient. The small restaurant served an excellent breakfast.

Stayed in June 2025

Tub didn't drain well. Hair dryer died.

Breakfast buffet.

Stayed in May 2025

Given the cost, I paid over $300 per night to get a view of the parking lot. I know Alaska is pricey in general, but given the distance from town, the price certainly could be lower. The restaurants on site, needs new cooks.

I liked the views on the lake (especially the sunset, walked out there nightly) and how close it was to the airport. The shuttle service was needed and welcomed...remember to tip the drivers. The cleanliness of the hotel was also a plus. The on site restaurants are convenient but did not meet my needs.

Stayed in May 2025

Very big hotel with lots of rooms. Some of the decoration in the rooms is a bit tired but the staff were friendly and welcoming. The shuttle bus from the train station, downtown and the airport was extremely good.

Stayed in May 2025

It’s in need of redecorating . Not able to walk to town. Reception staff not forthcoming on facilities etc and no information in the room.

Shuttle service and staff good. Good good value for money. Guest laundry. Nice size room.

Stayed in May 2025

Breakfast buffet

With menu it is very good. But had staffing shortages. So serving buffet. That was not good at all

Stayed in May 2025

We stayed here as a couple in 2018 and thought it was very nice and clean. This time we stayed as a family of 4. I found a broken needle in the arm of the chair. I removed it from the chair and contacted the front desk immediately. Shortly after, security arrived and took the needle and said it would be analyzed. Needless to say, I was a bit freaked out after that. Probably my fault for not asking to change rooms, but I was freaked out, we stayed in it. They did not offer to exchange rooms or anything. Room walls need to be dusted. My husband tried to stretch, put his hands on the wall and it was covered in dust. The curtain sheers have some kind of rust stain on them. There were just flat sheets on the bed, no fitted sheets (flat sheet, duvet, flat sheet, then another flat sheet tucked into the bed with mattress and mattress pad showing. I think we'll try another spot next time.

Restaurant food was quick and pretty good.

Stayed in April 2025

Staff was good at the reception, especially Anna. I have accidentally booked the wrong date and the staff were super helpful while booking.com were awful !

Stayed in April 2025

Breakfast staff was great full of energy

Stayed in April 2025

great

Stayed in April 2025

Menu at restaurant has very limited items compared to prior menu.

Stayed in April 2025

Musty smelling and very old fashioned, like a time capsule to the 80s but not in a good way Handy to the airport and very large room

Stayed in April 2025

The Standard for an Anchorage stay. Great to see many of the Iditarod organizers and volunteers before the start of the race at the hotel.

Stayed in March 2025

We were put in the very last room, so we heard traffic most of the nights. We had to walk through a mess on the floor, as they were scraping wallpaper off the walls. I had to argue with the checkout staff regarding my final bill. I explained that I had already paid the daily property fee of $20 per night, in my original payment.

The hub of Iditarod activity. The quality of the food.

Stayed in March 2025

Comfortable room; Good breakfast variety.

Stayed in February 2025