Reviews of Clarion Hotel Convention Center 3 stars

More water pressure in the shower

I didn't like that the fittet sheets on the mattress was to small. So waking up in the morning and yikes laying on a disgusting stained mattress.

Had a bar

Buddy didn't get his room for almost 2 hours after we got there. Computer problems, piles of dirty linens still on the hall floors at 6pm, obvious staff problem in the cleaning dept. New guy at the desk was patient and a great help A lot of room key problems!

Location

Bed

Location

Pool was down and dried blood stain on comforter when we checked in

The entire staff was very friendly.

It was quiet and location wise it was in a good place. The inside of the hotel was really cool looking. The receptionist was really friendly. I really liked that it was very peaceful. I loved the black out shades and the nightlight in the bathroom.

We got a call the morning of our arrival, that the pool was closed. The elevator smelled of cigarette smoke. When we got off the elevator, dirty linen and towels were lying on the floor in front of each room. We got into our room. Everything seemed to look nice, but then I noticed that the bathroom was not cleaned. The toilet paper was almost empty on the holder. There was hair and reminants of facial hair from shaving in the sink. The soap bar and makeup remover packet were not neatly placed in the corner. The toilet was not scrubbed out. We went down and asked for another room. We got another room straight away. It was much better. However, the ac/heater wasn't working properly. The temp was warm in our room. We had to turn it off completely in the end. There was no USB port where we could charge our phones, so we had to buy a wall port. The breakfast was acceptable except the potatoes didn't seem fresh. It tasted as if they were reheated from the day before. Some of the maintenance crew were walking up and down the hall talking loudly and weren't using appropriate language. (Jokingly with each other) However, it wasn't professional and appropriate. I am glad children weren't around.

Yes

Good location

No hot water in shower TV reception was terrible

Close to the Rodeo

There was no Hot water. When I called the front desk I was told that their boilers could not keep up with a full hotel. Then when I asked about a discount I was told to contact booking.com. Their staff is very rude to guest that use other options for booking.

Clean comfortable room.

The lack of a breakfast effort. An employee called in sick so no hot breakfast was provided and cold breakfast was not restocked properly. Very disappointing for the entire weekend.