Reviews of Kimpton Hotel Monaco Denver by IHG 4 stars

Charming hotel in a great location. The staff is also incredibly friendly and professional, especially in the lobby restaurant. The lobby itself is also very comfortable, and they have "wine o'clock service" in the early evening and a nightcap at the front desk. Also coffee in the morning.

It's an old hotel that's been updated, but some things (like the electrical system) did not get updated properly. on the first night, we turned on a hair dryer and it popped the circuit breaker for our room--the whole room went completely dark. We left and when we returned in a couple of hours they'd reset it. On the second day we returned to our room to find that all of the elevators were out of service, except for the service elevator. We went upstairs, went to bed, and when we woke up the elevators were running again. On the third day something else happened. I can't remember what it was, but you get the idea.

Great location! Comfortable beds and pillows. Nice decor. Friendly staff.

Location not too far from restaurants

The property is not luxury has a lot of maintenance requirements.. paint peeling broken shower entrance rusty metal in shower no coffee tea in room . The restaurant and bar part of another company and only open till 9pm . No amenities for food and drink after 9 pm. Felt shoddy for a Kimpton brand

The room was very spacious. The breakfast at the restaurant was tasty, but the portions were large.

There was a funny smell at the hotel hallway and the room. I am not sure the air-conditioning was working well. It was missing fresh air, that's all. After 12+ hours travel, I had to wait for over 20 minutes at the desk for check-in as the lady was on the phone.

Not much

Location was bad, front desk staff couldn’t even recommend a lunch place, front entrance and lobby smelled like sewage, restaurant was awful and overpriced.

Clean

Valet (gentleman didn’t seem happy the time we interacted with him)

Location was good, breakfast at the restaurent was excellant

Worst hotel gym I've ever seen. Should be embarrassed. Also on the 4th floor the walls were peeling at the bottom, made it feel old and decrepit.

The facilities (gym and lobby) are nice. Loved the toiletries.

The bed was comfortable, but needs more blankets available. An easily accessible vending machine or wet bar would be nice.

Breakfast was amazing every day, we were so thankful we added that package to our reservation. Overall, the staff was very friendly and welcoming. Our room was clean, elegantly, decorated, and really a treat to stay in.

Housekeeping schedule was pretty frustrating. We only had our room cleaned twice by our choice. Both times we knew we’d be out of the room for the majority of the day. On both occasions the room was not cleaned by the time we got back in the late afternoon. The first time we asked, and they sent someone immediately up. It still was rather frustrating. The second time, we left early in the morning and didn’t get back till after 4:20 PM. The housekeeper had just opened our door. Only two towels were stocked in the room, we needed extra towels. I would have appreciated better communication with our room cleaning.

I had a suite. There was a leak in the bathroom. I had to pack everything and move to a smaller room. No help offered to move or any other apologies. I’ll never stay here again.

Excellent downtown location - easy walking to everywhere. The in-house restaurant Panzano was superb - no need to venture out into the cold if you want a great meal in a great restaurant.

Rooms are a little small but ok. There really isn't much lighting though so rooms seem really dark even with every light on.

The staff was responsive. Happy hour was fun, Panzanos has fine food. Price is reasonable. Text message from front desk to check on our comfort was nice.

Having a reading light and charging capability on only one side of the king size bed (409) was very inconvenient. There was no lighting or electrical outlet on the left side of the bed. The large box only served as a stand for a glass of water and a book which I couldn't read due to lack of light. A lamp like the one on the desk would have been nice or one like on the right would have been grand. When we stay again, I would ask for a room with 2 queens which would have lighting in between the bed. It was a minus 0 day and night. Halls and elevators were cold but rooms were fine.

Breakfast and fireplace in lobby

I was in town for the avalanche game valet wouldn’t park my truck because they said it was oversized. Nothing like this was stated when I booked the room. This took an extra 45 min which caused me to miss half of the game very disappointing.

Breakfast was fine

That the price changed all of a sudden and I was basically told take it or leave it .

Everything minus the animal smell in the front lobby

The animal smell in the lobby