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  5. Reviews of Kimpton Hotel Monaco Philadelphia, an IHG Hotel

Reviews of Kimpton Hotel Monaco Philadelphia, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

433 Chestnut Street, Philadelphia, PA 19106, United States of America

#30 of 89 hotels in Philadelphia

Guests' Choice

Review Score

Based on 604 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    9.5

  • Facilities

    8.5

  • Staff

    8.6

  • Value for money

    8.0

  • Free WiFi

    8.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 1, 2024

    7.0
    Pretty good but wouldn't stay again.
    • Business trip
    • Solo traveler
    • Essential King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Not the cleanest. Some of the fittings in my room were damaged or not working.

    Nice and quirky. Felt like it had some character.

    Stayed in April 2024

  • Reviewed: April 29, 2024

    9.0
    We had a fantastic stay in Philly at the Monaco. I will definitely go back.
    • With a pet
    • Leisure trip
    • Couple
    • Essential King Room
    • Stayed 7 nights

    Wish the rooftop lounge was open. Was challenge getting room service. But pick uop was easy and less costly

    Perfect location. Lots of Park space. Convenient location. Very pet friendly. Kind, Helpful staff. Great breakfast

    Stayed in March 2024

  • Reviewed: April 20, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Premium King Room with View
    • Stayed 1 night
    • Submitted from a mobile device

    No tea/ coffee making facilities in room Had booked a mini bar but it wasn’t filled

    Staff Decor

    Stayed in April 2024

  • Reviewed: April 12, 2024

    9.0
    It was pretty pretty pretty good
    • Leisure trip
    • Couple
    • Premium King Room with View
    • Stayed 3 nights
    • Submitted from a mobile device

    That there was no laundry facilities and no pool

    The location of the hotel to everything

    Stayed in April 2024

  • Reviewed: April 8, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Essential Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Vallet parking meant we could not park our Zipcar and had to pay for off-site parking.

    Friendly staff. Welcoming to our dog. Convenient location.

    Stayed in March 2024

  • Reviewed: April 4, 2024

    9.0
    Perfect location, nice staff, stunning atmosphere
    • Leisure trip
    • Group
    • Essential Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Unfortunately, we had a room facing into the inner side with no view at all and no option to open a window. Somehow sad - all other things great!

    Atmosphere and friendliness of staff.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    9.0
    Very nice venue.
    • Leisure trip
    • Couple
    • Essential King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Carpet was a little ratty and there was no soap in the bathroom

    Very conveniently located.

    Stayed in March 2024

  • Reviewed: January 10, 2024

    9.0
    Fantastic location and comfortable hotel
    • With a pet
    • Business trip
    • Solo traveler
    • Essential King Room
    • Stayed 4 nights

    Because my room was an interior room and looked to the inner patio - and because I was there in January when there isn't as much sun - my room was kind of dark. I also wish there were microwaves in the rooms. I was able to ask for one and have it sent to my room quickly, but it still seems like a hotel of this caliber should just include one in all of the rooms. But you can get one!

    The staff is, in my opinion, the best thing about this hotel. They were wonderful and super helpful. The location is also amazing and can't be beat. The room itself was very large and comfortable. I also brought my dogs with me, and the staff loved them and gave them treats. The hotel is also very close to several parks with grassy areas, so I didn't have a hard time finding places for them to take potty breaks.

    Stayed in January 2024

  • Reviewed: December 30, 2023

    7.0
    Great stay, no problems whatsoever, well located
    • Leisure trip
    • Couple
    • Essential King Room
    • Stayed 2 nights

    The internet was slow and would drop the connection at times. There was some outside noise that we could hear (maybe from the corridor, maybe from rooms close to ours). We tried to get breakfast downstairs but there was no room for us.

    We liked the location, which is close to many historical sites and within a walking distance from some of the shops and restaurants. The bed was very comfortable, and the room was large and clean. The lounge downstairs is cozy. Service was great, we didn't have to wait for anything.

    Stayed in December 2023

  • Reviewed: December 27, 2023

    9.0
    We would come back again!
    • Leisure trip
    • Couple
    • Premium King Room with View
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was comfortable and clean. Enjoyed the wine happy hour each afternoon. Location was great for our purposes. Restaurant had delicious food.

    Stayed in November 2023

  • Reviewed: December 19, 2023

    9.0
    Very Lovely hotel
    • Leisure trip
    • Family with young children
    • Essential Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    There was free wine hour at 5pm & free coffee hour at 7am

    Stayed in December 2023

  • Reviewed: December 11, 2023

    8.0
    Great location
    • Leisure trip
    • Couple
    • Premium King Room with View
    • Stayed 1 night
    • Submitted from a mobile device

    I booked a king room with a view but we did not get a room with a view of Independence Park as it was stated in the booking

    Location, spacious room

    Stayed in December 2023

  • Reviewed: November 28, 2023

    9.0
    perfect location - perfect decoration - lack of elegant restaurant
    • Leisure trip
    • Couple
    • Essential King Room
    • Stayed 1 night

    The disappointing decoration of the attached restaurant. The lack of facilities in the bedroom (no tea boiler for instance)

    Room and bath was spacious, originally decorated and really comfortable. The hotel lounge is particularly spectacular

    Stayed in November 2023

  • Reviewed: November 28, 2023

    8.0
    A beautiful building with helpful, polite staff, but disappointing not to have our rooms cleaned.
    • Leisure trip
    • Family with young children
    • Premium Queen Room with Two Queen Beds and View
    • Stayed 3 nights

    The room was a bit small. We had two big beds, so there wasn't a lot of space. No one cleaned our rooms either of the two nights we were there. I thought the first time was a misunderstanding with the lady cleaning on our floor. I returned to our room to get my medicine and she said something to me about cleaning our room. I thought she was questioning whether I wanted her to clean it. I told her I'd be right out after I got my medicine. I think she took me to mean that I didn't want it cleaned. I called reception that night to make sure it would be cleaned the next day, but we returned to unmade beds the second day as well. I'm not really sure what happened. It's a shame because having fresh towels and sheets is nice when you're saying in a hotel. And it wasn't cheap, so that was a bit disappointing.

    The building is lovely. I really enjoyed reading in the lobby early in the morning. The music was great, the furniture beautiful, and the location near Constitution Hall was incredible.

    Stayed in November 2023

  • Reviewed: November 21, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Essential Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Dirty elevator. Dirty, faded old carpets in the halls. Dirty and marked hallway walls. Poor shower stream. Small TV. TV slow to respond to remote. Bed not made well. Mirroered nightstand was smudged. Valet inattentive and slow at check-in. No doorman out front to help. Slow valet to bring car at check out. No mini-bar in room w no snacks. The only thing available in the room was a $10 water.

    Great location. Friendly reception desk.

    Stayed in November 2023

  • Reviewed: October 22, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Essential Queen Room with Two Queen Beds
    • Stayed 1 night

    Great room, very clean, quiet stay. Enjoyed complimentary evening drinks in lobby. Unique decor, vibe of the whole building was cool, inviting.

    Stayed in September 2023

  • Reviewed: September 15, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Essential King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Location and the restaurant next to it.

    Stayed in September 2023

  • Reviewed: September 13, 2023

    8.0
    It was an excellent stay. We will definitely return.
    • Leisure trip
    • Couple
    • Essential Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing.

    Our room faced the Bourse.

    Stayed in September 2023

  • Reviewed: August 29, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Essential King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Dj was playing loudly across the hall for 5 hours during my stay which made resting difficult until after about 10:30 pm

    Absolutely adorable room. Very dog friendly and easy to navigate to.

    Stayed in August 2023

  • Reviewed: August 27, 2023

    9.0
    Will definitely stay again!!
    • Leisure trip
    • Family with young children
    • Essential King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Restaurant excellent food but pretty overpriced.

    Staff are amazing! Room extremely comfortable and location can’t be beat!

    Stayed in August 2023

  • Reviewed: August 20, 2023

    7.0
    Great location and clean, boutique cool theme :)
    • Leisure trip
    • Family with young children
    • Essential King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Was busy so valet took long time, we also had requested a crib and it wasn’t provided, had to ask again and it took a while to arrange and my baby was v overtired.

    Location and clean

    Stayed in August 2023

  • Reviewed: August 15, 2023

    8.0
    nice friendly welcoming hotel
    • Leisure trip
    • Solo traveler
    • Essential King Room
    • Stayed 1 night

    $60 for valet parking (plus tax) is pretty steep

    location near my family; bed was great; room was comfortable and nice

    Stayed in August 2023

  • Reviewed: August 8, 2023

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Essential Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    My bed sheet had a huge yellow stain on it, some of the wallpaper was peeling, and there were stains on the lounge couches in the reception hall

    Cute vibe and great location and super helpful staff

    Stayed in August 2023

  • Reviewed: August 6, 2023

    9.0
    Amazing-so glad we stayed, and we LOVE Hotel Monico! Our favorite hotel chain!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Mobility Accessible Tub and Park View
    • Stayed 2 nights
    • Submitted from a mobile device

    Artful and design oriented, spacious rooms, amenities, great staff, and wine hour! And the location was perfect!

    Stayed in August 2023

Showing 1 - 25

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