No coffee and tea facilities in our room

Lovely room and facilities

Stayed in July 2025

Housekeeping didn’t show even after multiple calls. Took a lot to get them to clean room each day Location could be better o

Stayed in July 2025

Difficult to find as the outside had scaffolding so it did not look like a hotel. Construction going on while I was there, so restaurant restricted in opening. My room only had one narrow thin window. Same brand as the hotel I stayed in in London, but worlds apart in luxury and experience.

Bed very comfortable. Coffee machine and kettle in room. Loads of channels on TV (which was good as I have a leg that sometimes plays up and I am stuck in the room). Easy to get to central Seattle for tours.

Stayed in May 2025

Rooms clean and excellent

Stayed in July 2025

Entrance still under construction but only little noise

Newly refurbished rooms

Stayed in June 2025

I did not like the fact that in order to get your valet parking, you literally had to park in the lane on the street. But that’s the city fault.

I like how he was even though it was under renovations and how well that was set up.

Stayed in May 2025

The lobby felt outdated and the room were on the smaller size but I am not complaining

Amazing location and super friendly staff. Felt so intimate and cozy. Loved the vibes

Stayed in March 2025

Sadly, this list is longer than the above. 1) When it said it had own parking, I thought ok, $45/night. The first shock was that there was, but it only valet and $75/night. I now know that this comes with staying downtown - lesson learned. 2) To say they are renovating, is a little generous, but ground floor is frankly unacceptable. It is merely a couple of tables and a bench. No bathrooms, no chairs, lots of dust and wires - does not really "welcome". 3) for $300/night, it was a bit Spartan in setup. No coffee maker, no microwave 4) my wife goes to use restroom, and the seat has dry specs of urine, not a little, quite visible. Housekeeping came right away.

Andrew (valet) and Giovanni were the highlight of the stay. They both had a genuine desire to please and take care of my concerns. The truth is that thanks to them, this review is a 4 and not a 1. Moises was also very helpful. One other main feature is that it is within blocks of most downtown attractions.

Stayed in May 2025

The construction and remodeling was a distraction.

The property has a great location and the rooms was appointed.

Stayed in May 2025

The valet area is unmarked and unsafe. You have to exit your car between a bike and scooter lane and a busy turn lane. No one was there to direct us. Out tv didn’t work and after waiting 45 min for someone to come fix it we were told the problem was a glitch in the building which turns out was not the case. We told the staff at checkout to send engineers begire re-renting the room.

Great location. Friendly staff. Rooms recently renovated and very nicely done. Lobby was under construction but looks like it will be beautiful once completed.

Stayed in May 2025

It was not disclosed that the lobby was completely under renovations. That kind of ruined the charm of everything and we were not given the opportunity to get a discount due to that because we booked through booking.com

Location was great

Stayed in April 2025

Upgraded room, quiet and clean room, responsive staff, complementary tickets to the art museum and provided a loaner cord charger for phone. Great location.

Stayed in March 2025

no problems..

loved the location...

Stayed in March 2025

Lobby was under construction but no big deal

Wonderful front desk staff went above and beyond. Nice big room.

Stayed in March 2025

Hotel being remodeled…quite a few details in the room that were not working correctly.

Staff and location were great.

Stayed in March 2025

the hotel had parking available, but I didn't know it was valet parking and it was going to be $75 extra. also same thing with breakfast, there was breakfast available at the hotel but it was also $75 extra. the coffee machine was not in our room, took forever for someone to bring it to us.

it was clean. late checkout was great.

Stayed in December 2024

As an early riser, I would have preferred to have the restaurant open at 6:30, not 7.

Older hotel going through renovation with new owners. Rooms are very clean and quiet. Two blocks from the Link light rail and restaurants.

Stayed in December 2024

It was very expensive. Valet parking was $75 a day.

Beautiful room and lobby. Close to all downtown sites and amenities.

Stayed in November 2024

The location close to Westlake centre, Pike street etc

Stayed in October 2024

A little tired, wasn’t told about the $10 charge per day that could be used at the restaurant.

Location, free wine and slice of pizza at happy hour

Stayed in September 2024

The location was central to the main points of attraction in downtown Seattle. It was easy to navigate on foot from the hotel to Puget Sound, Pike's Place Market, the monorail, shopping and great food.

Stayed in September 2024

7 nights in room 1021, never found the closet

Great location: walking distance to my Waterfront business meetings; 2 blocks from transit stop (met up with local colleague); good food + friendly staff at Outliers

Stayed in September 2024

The restaurant staff was not super friendly but they were understaffed and super busy.

The staff was amazing. The valet was quick and easy.

Stayed in September 2024

No coffee maker in the room

Location

Stayed in August 2024