Reviews of Motel 6-Phoenix, AZ - Airport - 24th Street 2 stars
214 South 24th Street, Downtown Phoenix, Phoenix, AZ 85034, United States
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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewstaff was friendly and accomadating
the neighbors had a dog that was loud and vicious
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe housekeeping supervisor and female front desk staff are great. The male front desk staff, not so much.
They are liars. They withheld that the WiFi for paying customers does not work. The WiFi they access for themselves and security cameras works just fine. They informed me it would be working a few days later and 7 days later, after returning today on 08/20, it is STILL NOT WORKING. They even advertise WiFi access on its signage and never disclose the problem, even today. I tried contacting this website about it and they made it clear it is not their problem but also do NOTHING to help inform paying customers. Not cool.
Dear Guest, Thank you for taking the time to share your experience. We’re glad to hear you appreciated the efforts of our housekeeping supervisor and female front desk staff. However, we’re truly sorry for the frustrations you faced regarding the WiFi and communication around it. Reliable amenities and honest service are very important, and we regret that this was not your experience. Your feedback has been shared with our management team so we can address these concerns directly and improve transparency and service for future guests. Sincerely, The Motel 6 Phoenix, AZ – Airport – 24th Street Team
Dear Guest, Thank you for taking the time to share your experience. We’re glad to hear you appreciated the efforts of our housekeeping supervisor and female front desk staff. However, we’re truly sorry for the frustrations you faced regard… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 July 2025 · Stayed in May 2025
Verified reviewReviewed: 7 July 2025 · Stayed in April 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewWe left and found other accommodations.
Broken shower. No TV. No Internet.
Hello Campbell, Thank you for sharing your feedback. We're sorry to hear about your experience regarding the shower, TV, and internet issues during your stay. We appreciate your comments, as they are vital for our ongoing efforts to enhance guest satisfaction and improve our services. Your insights will be shared with the management team for future consideration. We hope you found suitable accommodations and that your next stay elsewhere was more enjoyable.
Hello Campbell, Thank you for sharing your feedback. We're sorry to hear about your experience regarding the shower, TV, and internet issues during your stay. We appreciate your comments, as they are vital for our ongoing efforts to en… Show more
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReviewed: 21 June 2025 · Stayed in May 2025
Verified reviewReviewed: 14 June 2025 · Stayed in June 2025
Verified reviewReviewed: 12 June 2025 · Stayed in May 2025
Verified reviewClose to public transportation
Location
Hello Jennifer, Thank you for your feedback regarding the hotel's location. We're pleased to hear that you found the proximity to public transportation convenient. We strive to provide our guests with easy access to explore the area. We appreciate your input and hope your travels bring you back to our hotel in the future, where you can enjoy all that the location has to offer.
Hello Jennifer, Thank you for your feedback regarding the hotel's location. We're pleased to hear that you found the proximity to public transportation convenient. We strive to provide our guests with easy access to explore the are… Show more
Reviewed: 2 June 2025 · Stayed in June 2025
Verified reviewReviewed: 31 May 2025 · Stayed in May 2025
Verified reviewClose to airport
If ypu dont have a car there is nothing around tp eat
Hello Halberg, Thank you for your feedback regarding the dining options near the hotel. We appreciate your comments, as they help inform our future guests. We strive to provide convenient access to various amenities, and your insights are valuable in shaping their experience. Please consider exploring nearby locations in the future; we hope you found the proximity to the airport beneficial during your stay.
Hello Halberg, Thank you for your feedback regarding the dining options near the hotel. We appreciate your comments, as they help inform our future guests. We strive to provide convenient access to various amenities, and your insights are … Show more
Reviewed: 30 May 2025 · Stayed in March 2025
Verified reviewReviewed: 30 May 2025 · Stayed in April 2025
Verified reviewReviewed: 30 May 2025 · Stayed in May 2025
Verified reviewReviewed: 25 May 2025 · Stayed in May 2025
Verified reviewThe bed was comfortable but dirty
The area was homeless and drug infested. There is a loud train right next door. Gangbangers trying to offer me drugs. Neighborhood was so bad when we went to get food we wouldn't dare get out of our cars and did drive thru. Horrible place
Hello Mccoy, We appreciate you taking the time to share your experience. It's important for us to receive feedback about the surrounding area, as well as cleanliness concerns regarding your accommodations. Your insights are vital for us to better understand our guests’ perspectives. We will ensure this information is conveyed to the appropriate departments for review. Your comfort and safety during your stay are important to us. Thank you for your comments.
Hello Mccoy, We appreciate you taking the time to share your experience. It's important for us to receive feedback about the surrounding area, as well as cleanliness concerns regarding your accommodations. Your insights are vital for u… Show more
Reviewed: 22 May 2025 · Stayed in May 2025
Verified reviewReviewed: 22 May 2025 · Stayed in May 2025
Verified reviewThe hotel in general is very quaint. It's quiet and the keep the rifle Raf off the property.
I was double charged and they acted like you didn't give a crap about the fact that they took my money.im still waiting for reimbursement.
Hello John, Thank you for sharing your feedback. We're glad to hear you appreciated the quaint atmosphere and the peaceful environment of the hotel. For any concerns regarding billing, please reach out directly to management, as they are best equipped to assist you with your situation. We hope to see you again in the future.
Hello John, Thank you for sharing your feedback. We're glad to hear you appreciated the quaint atmosphere and the peaceful environment of the hotel. For any concerns regarding billing, please reach out directly to management, as they… Show more
Reviewed: 17 May 2025 · Stayed in May 2025
Verified reviewReviewed: 16 May 2025 · Stayed in April 2025
Verified reviewNothing
The bed, the shower, the pool, and the TV quality
Hello Danya, Thank you for sharing your feedback with us. We're pleased to hear that you enjoyed the bed, shower, pool, and TV quality during your stay. Your comments are valuable to us as they help highlight areas where we excel. We hope you will consider staying with us again in the future, as we would love the opportunity to provide you with an even more enjoyable experience.
Hello Danya, Thank you for sharing your feedback with us. We're pleased to hear that you enjoyed the bed, shower, pool, and TV quality during your stay. Your comments are valuable to us as they help highlight areas where we excel. We h… Show more
Reviewed: 8 May 2025 · Stayed in March 2025
Verified review