1990 West North Temple Street, Salt Lake City, UT 84116, United States of America
#64 of 66 hotels in Salt Lake City
Guests' ChoiceBased on 584 hotel reviews
4.8Cleanliness
5.7
Comfort
5.6
Location
6.4
Facilities
5.4
Staff
6.7
Value for money
5.8
Free WiFi
5.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 9, 2024
Lindsey
United States of AmericaThe walls in the room were very dirty and the floor.
I liked the location and the staff was great. Everything was in working condition except the two missing lamp shades.
Stayed in April 2024
Reviewed: April 9, 2024
Nona
United States of AmericaNo heater, it was COLD.
Close to venue, thank you.
Stayed in February 2024
Reviewed: March 21, 2024
Donald
United States of AmericaBed was worn out. Had big dip with worn out springs. Very uncomfortable. I had to lay around the edges. Room had some funky sour feet smell
Stayed in March 2024
Reviewed: March 14, 2024
Oaxaca
United States of AmericaBathrooms
Stayed in March 2024
Reviewed: February 27, 2024
H
United States of AmericaNo lamp shades, no soaps, no working heater , shower head pressure was so low. Spots on the flat screen tv where it was damaged.
Privacy
Stayed in February 2024
Reviewed: February 12, 2024
Samuel
United States of AmericaThe toilet leaked..rm 238
Good for the money.
Stayed in February 2024
Reviewed: February 6, 2024
Tailspin101
United States of AmericaHaving to argue with CARL at Booking.com for an hour and a half, over 5 separate phone calls, in order to get checked into the room that I had already PAID for...
The desk staff at this property are AMAZING!! Their professionalism and go-to are over and above anything I've encountered in customer service in YEARS!! In fact, they almost balanced out the ATROCIOUS performance by Booking.com on this occasion.
Stayed in February 2024
Reviewed: January 18, 2024
White
United States of AmericaNa.
Well my spouse was banned for no reason so we didn't check in on Friday the 12 th.so ehoever stayed was not i danirl white but ab imposter ,id theiver..whhat r u going to dio tk rectigy this situatuion.
Stayed in January 2024
Reviewed: January 2, 2024
Barela
USAWasn't really nothing too good about it or nothing bad really just besides the beds are old bathrooms dirty shower
Wasn't too good wasn't too bad just in between you get what you pay for I guess didn't really like not and didn't really hate nothing
Stayed in January 2024
Reviewed: December 13, 2023
Gen
United States of AmericaToo loud next to interstate. People in room next door were partying all night. Room wasn't clean, cockroach in bed.
Cockroach in the bed when pillow was moved. Wrapper on floor. Loud.
Stayed in November 2023
Reviewed: December 11, 2023
Monique
United States of AmericaThe receptionist at graveyard was very impolite and rude after I call and complain that there was bedbugs in my room and I asked to be moved .. she moved me but was very rude also they wouldn't let me check out late even after I told them that I had to switch rooms late at night because of the bugs and I wanted to sleep in a little longer they still refuse
The day time receptionist was very nice and friendly
Stayed in December 2023
Reviewed: December 8, 2023
Tiffany
United States of AmericaOf the three wall mounted sconce lamps in the room only 1 had a shade and it was very badly cracked with big chunks of plastic missing. 😳 Room was clean, bed comfortable enough. Shower walls/pan was so badly stained I couldn't convince myself to use it despite needing a shower after traveling all day. Room was "non smoking" but reeked of smoke.
Stayed in December 2023
Reviewed: September 24, 2023
Elana
United States of AmericaWe were put in a room with a broken tv and no pillows and had to inquire a few different times before we were moved and the issue was resolved
Stayed in September 2023
Reviewed: September 17, 2023
Patrick
United States of Americano pool
staff was nice
Stayed in August 2023
Reviewed: September 11, 2023
Gerardo
United States of AmericaRoom smelled lights didn’t work .
Close to freeway
Stayed in August 2023
Reviewed: August 18, 2023
Miroslava
Czech Republicthe room was supposed to be non-smoking, however it smelled with cigarettes. The sheets could have been cleaner. The swimming pool was advertised, but not in operation.
location next to the airport
Stayed in July 2023
Reviewed: July 11, 2023
Jennie
AustraliaThe shower didn’t work and was dirty (old dirt on the shower walls not new dirt- I’m sure it got cleaned for us) but to be fair we didn’t ring to ask reception to fix it, so we can’t complain about that. It was fine.
It was good for a sleep after arriving at 10 pm. The staff were nice. The beds were pretty comfy(but a few small cigarette holes in the sheets). It was easy to check in and pretty close to airport .
Stayed in July 2023
Reviewed: July 10, 2023
Guojian
Canadabed bottom box not clean towel not clean AC control panel broken door/window seal not good(noise pass)
low price
Stayed in July 2023
Reviewed: July 10, 2023
Jordon
United States of AmericaThe pool wasn’t open, The lady at the front desk saw us 3 times and kept us waiting while she played in her phone, made calls, and sat there and stared at us for 10 minutes she finally helped us once her boss told her to help us. The room was shut and the beds had full blown indentations from years and years of use
It was a place to stay, it was nice because we only slept there
Stayed in July 2023
Reviewed: May 18, 2023
Kent
United States of AmericaThe staff is still learning not sure on some things how to Handel some of it it’s a learning thing
Stayed in May 2023
Reviewed: May 14, 2023
한상택
South KoreaSound insulation is not good!
It's a good place for taking FAA written test. There are FSDO buiding and aviation school that can reach within 30 minutes near the hotel.
Stayed in May 2023
Reviewed: May 10, 2023
Johnson
United States of AmericaThe TV remote didn't work and employees was forgetful and repeatedly asked if I was staying another night.
Location to downtown was great and for the most part quiet.
Stayed in April 2023
Reviewed: April 11, 2023
Yarber
United States of AmericaI didn't know what I was really doing as far as making reservations.
the front desk working with my family as a whole. letting me know what to do on my end to make my request more doable. how to do a better job at my reservations when I asked.
Stayed in April 2023
Reviewed: April 1, 2023
Paul
United States of AmericaRoom not ready when I got there, no cups, no shampoo, shower continually morphed from hot to cold to scalding to lukewarm. That's small potatoes compared to this: I told the office worker I needed a wake-up call at 2:15 am to ensure I catch my early flight. At 2:45 am when I left for the airport they STILL had not phoned me in the room. Thank God I always bring my own alarm clock as a back-up. It may have prevented me from missing my flight.
Price and proximity to airport. The clerk (Mandy) who checked me in was also very nice.
Stayed in March 2023
Paris, France
London, UK
Chiasso, Switzerland
Fort Nelson, Canada
Zadar, Croatia
Saint-Maurice, Switzerland
Conques-sur-Orbiel, France
Istanbul, Turkey
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content