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Reviews of Hilton Garden Inn by Hilton Mount Laurel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

4000 Atrium Way, Mount Laurel, NJ 08054, United States

#18 of 27 hotels in Mount Laurel

Guests' Choice

Review Score

Based on 170 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.8

  • Location

    8.2

  • Facilities

    7.7

  • Staff

    8.1

  • Value for money

    7.5

  • Free Wifi

    7.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 18, 2025

    6.0
    At least I was able to get to the wedding from here.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    Bath tub did not drain. Choice of TV channels was next to nothing. I hour out of Philly and I couldn't watch the Phillies games :(

    Check in

    Stayed in August 2025

  • Reviewed: August 18, 2025

    6.0
    Unsatisfactory
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Complimentary breakfast consisted of coffee. Buffet was $20 extra per person and not worth more than $10.

    Room, particularly the bathroom was small.

    Stayed in August 2025

  • Reviewed: May 6, 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights

    Sheets did not fit the bed and pillows were very sad and flat

    Clean and good location staff was nice

    Stayed in May 2025

  • Reviewed: March 21, 2025

    8.0
    Happy! Would stay again
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Mobility Access
    • Stayed 1 night
    • Submitted from a mobile device

    Clean. Close to everyone.

    Stayed in January 2025

  • Reviewed: March 14, 2025

    8.0
    will be back
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    The pool wasnt opening

    everything was goooooooood

    Stayed in February 2025

  • Reviewed: March 9, 2025

    7.0
    Short
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    My room smelled like smoke

    Stayed in March 2025

  • Reviewed: March 2, 2025

    8.0
    Overall I enjoyed my stay
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I thought the room would be bigger. Also didn't know they put a hold on the room for $50 per night .

    Quick check in and clean

    Stayed in March 2025

  • Reviewed: January 6, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Floors in room weren’t clean. Also got bit by a spider one night

    Nice facility

    Stayed in January 2025

  • Reviewed: January 6, 2025

    8.0
    Couldn't enjoy swimming cause the pool was cold
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The pool was cold it should of been heated

    The location was good

    Stayed in January 2025

  • Reviewed: June 4, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    There has been no renovation for a long time, dirty

    Convenient location, swimming pool, friendly staff.

    Stayed in May 2024

  • Reviewed: April 22, 2024

    7.0
    Nice location to stay in a multi-day drive
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Teams staying there were very loud in the hallways. Normal teen behavior, but after many hours drive, I just wanted to sleep. A friendly reminder to their coaches/parents about hallway etiquette in hotels would be helpful.

    Beds comfortable and clean, bathroom clean. Nice area - felt safe. Easy check in.

    Stayed in April 2024

  • Reviewed: March 11, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The lights on the elevator are off when the doors open and pop on after a few seconds. The ice machine on the fourth and third floors didn't seem to work. The Danish at the continental breakfast wasn't fresh.

    Checkout time. The hrs of the pool and gym

    Stayed in March 2024

  • Reviewed: January 13, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Mobility Access
    • Stayed 1 night
    • Submitted from a mobile device

    The shower made a loud/weird noise when it was on

    Stayed in January 2024

  • Reviewed: August 21, 2023

    6.0
    OK for a room with a bed.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Nothing special. Clean. Lousy Pillows. Nice it has a little food and drink on site. Front desk staff needs social interaction classes. Good for a night you need a bed.

    Stayed in August 2023

  • Reviewed: June 22, 2023

    6.0
    Maggie should not work the front desk. She needs additional training.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    Maggie at check in was extremely unhelpful and did not try to accommodate our request (made well in advance) for adjacent or conjoining rooms 'they were not coded for that'. I called the hotel directly in ad to make this request (my brother needs assistance and is uses a walker.) I wanted to be able to help him. Maggie seemed clueless on how to make this happen insisting there was 'no way'. Maggie also checked me out and was anable to help when my folio was incorrect. I left without a corrected folio because she got so flustered. Maggie could use some additional training and or should be relocated to a position more appropriate for her skills. Also, she never once smiled, nor did she make us feel at all welcome. We drove from Ohio......I work in the hospitality industry as a sales manager for a convention and visitors bureau. I would be leery of booking groups at your property for fear your staff might not make them feel welcome. I also wanted to note that your bartender, though nice enough, was not very attentive to the restaurant guests when they arrived. He was able to stay convivial to those seated at the bar but there were 4 or 5 tables (including ours) that needed attention. We sat for several minutes until one of us went to the bar. He also seemed a bit inexperienced in making the simplest common cocktails. Overall, I was very disappointed in our stay. This was a trip of a lifetime for (4) siblings who had not been back in the area for many years. This was a special occasion; I felt the staff made NO EFFORT to assist in my request to make our stay extra special thru rooms side by side or conjoining. Seriously I had daily correspondence with the hotel on this. Our next stay on the following night was in Willow Grove, PA at a Hampton Inn. They were outstanding and make every effort to put us side by side, close to the elevator AND could not have been more pleasant AND helpful.

    I liked that the hotel had a restaurant and bar though both very small compared to any HGI I've stayed in. Location of the property was fine for us. We felt safe.

    Stayed in June 2023

  • Reviewed: June 5, 2023

    8.0
    The staff was very friendly and the rooms were find except for the sheets
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    We were not comfortable with getting under the covers because the sheets were stained. Now it could be that the stains could’ve come out. I think they should be replaced with no stain sheets

    The place, location and the items offered were great

    Stayed in June 2023

  • Reviewed: June 1, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Mobility Access
    • Stayed 2 nights

    noisy hallways my room wasn't cleaned

    Stayed in May 2023

  • Reviewed: May 23, 2023

    8.0
    Relaxing
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Housekeeping did not do a good job of cleaning. Seemed rushed. There was a golf score card under the bed and under the bathroom counter was a wrapper and a pill. If you check it will probably still be there in room #419.

    The 12:00 checkout

    Stayed in May 2023

  • Reviewed: May 15, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Dogs barking.

    Stayed in May 2023

  • Reviewed: March 6, 2023

    6.0
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: February 19, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    very clean

    Stayed in February 2023

  • Reviewed: January 22, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Mobility Access
    • Stayed 1 night
    • Submitted from a mobile device

    room next door was exceptionally loud late a night and early morning. screaming kids and running. they all behaved as if they were in the park instead of a hotel room. very inconsiderate

    staff very nice

    Stayed in January 2023

  • Reviewed: January 15, 2023

    8.0
    overall, I’d probably stay there again
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    the pool was cold (I was told it was heated), the shower was dirty, and I was disappointed about paying for breakfast

    It was easy to get too and the people were nice.

    Stayed in January 2023

  • Reviewed: October 22, 2022

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Room Had Roaches

    Location

    Stayed in October 2022

Showing 1 - 25

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