8.1

Reviews of MOXY NYC Times Square 4 stars

485 7th Avenue, New York, NY 10018, United States

  • 7.0 Good
    Dmitry

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review
  • Masthenahally

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review

    There was hardly any breakfast options available inspite of paying for it !

    Size of the room, breakfast options

  • Paola

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review

    The modern concept, and the staff.

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  • Colleen

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review

    Good location..just right distance from Times Square

    Coffee carafes were empty early morning -big disappointment

  • Colleen

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review

    Good location

    Coffee carafes all were empty as well as creamers- was looking forward to the morning Java!

  • Karim

    Reviewed: 30 August 2025 · Stayed in July 2025

    Verified review
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  • Gianluca

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review

    Position , bars , lobby . Nice atmosphere and lights .

    Room a bit small

  • Barry

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review

    Staff were all lovely and everything was clean and nicely presented

    Breakfast was not great could improve

  • Ceren

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    I specifically wanted to write in English. The facility offers a breakfast of fruit juice, a muffin, and an oatmeal bar.

    There is a lot of noise in the rooms, unfortunately both the street noise from outside and the conversations in the corridor can be heard.

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  • Konstantinos

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    Perfect location if you’re aiming to be close to Broadway, Central Park, high street shops and generally around the Midtown area. Comfortable rooms, very clean hotel, cool vibe with music playing everywhere - capturing the area vibe. Nice details in the room to make the stay easier.

    There’s no breakfast available but we had a $20 credit / day to buy pastries from the 2nd floor cafeteria. The pastries were pricey though, and the credit was enough to buy 1-2 pastries only. Not provided water bottles too, you’re charged $7.99 per bottle if you use the ones provided at the room. There’s no mini-fridge.

    Property response:

    Hi Konstantinos, We are thrilled that you loved everything about your time with us - thanks for this great review! It is always nice to hear how much our guests enjoyed our hip vibe and immaculate rooms. It was also a delight reading our fantastic location worked out perfectly for you. That said, we regret to learn our in-room amenities didn't meet your expectations and that you were disappointed with the benefits offered with our destination fee. We value your feedback, as we appreciate knowing what would have enhanced your time with us. Thanks again, and we look forward to many more visits with you here at Moxy NYC Times Square. Best, Alex Brown Hotel Manager

    Hi Konstantinos, We are thrilled that you loved everything about your time with us - thanks for this great review! It is always nice to hear how much our guests enjoyed our hip vibe and immaculate rooms. It was also a delight reading our fa… Show more

    MOXY NYC Times Square
    29 August 2025
  • Kanak

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review
  • Sarvenaz

    Reviewed: 27 August 2025 · Stayed in July 2025

    Verified review

    Location, follow up call from the management regarding the reported issue

    There was bugs that bit me and made the short stays unbearable

    Property response:

    Hello Sarvenaz, On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We want to reassure you we do everything possible to discourage the entrance of outside insects mentioned. Our pest control provider does service our hotel on a routine basis. However, we will address this with them to ensure they are doing everything to prevent any future issues. We regret the frustrations you experienced, and we are very grateful for your patience. We hope you will consider giving us another opportunity to host you in the future and to welcome you back again soon. Best, Alex Brown, Hotel Manager

    Hello Sarvenaz, On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We want to reassure you we do everything possible to discourage the entrance of outside insects mentioned. Our … Show more

    MOXY NYC Times Square
    29 August 2025
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  • Bastin

    Reviewed: 27 August 2025 · Stayed in July 2025

    Verified review
  • Noeris

    Reviewed: 27 August 2025 · Stayed in July 2025

    Verified review
  • Temi

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    The hotel was a 3-minute walk to Times Square but still quiet enough away from the hustle and bustle and walking distance to many other attractions. The beds were comfortable, and the room was very clean. They stored our bags before check-in and after check-out so we could go exploring.

    I feel the room was quite small for the price, and the open concept wardrobe meant we only had hooks along the wall to hang clothes off. This, coupled with nowhere to store suitcases besides the floor, made it feel even smaller. Breakfast was also mostly sugary snacks like cakes, muffins, and even the cereal bars had 24% sugar per bar. Oranges and bananas (which they run out of if you arrive later in the breakfast period) were the only nod to healthy food options.

    Property response:

    Hi Temi, Thanks for the kind review! It is so great to hear how much you enjoyed our design-driven rooms and fab location. However, we regret not meeting all of your expectations. We appreciate your feedback on our complimentary breakfast; we are always grateful to learn from our guests what would have enhanced their experience. Your feedback is much valued as we are constantly striving to enhance our guest experience on all levels. All of us here hope to see you again soon! Best, Alex Brown, Hotel Manager

    Hi Temi, Thanks for the kind review! It is so great to hear how much you enjoyed our design-driven rooms and fab location. However, we regret not meeting all of your expectations. We appreciate your feedback on our complimentary breakfast; … Show more

    MOXY NYC Times Square
    26 August 2025
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  • Soraya

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    Fun and Happening Hotel

    Nothing

    Property response:

    Hey Soraya, We are thrilled to hear how much you enjoyed your time with us! It's great to know that our amazing location and fun vibe played a part in your experience. We are grateful for this great rating and praise! We love that you noticed all the things that make our hotel special. All of us here at Moxy NYC Times Square want to say thanks for giving our hotel such a rave review. You are part of the Moxy family now, so come back soon! Best, Alex Brown, Hotel Manager

    Hey Soraya, We are thrilled to hear how much you enjoyed your time with us! It's great to know that our amazing location and fun vibe played a part in your experience. We are grateful for this great rating and praise! We love that you n… Show more

    MOXY NYC Times Square
    26 August 2025
  • Rybka

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review
  • Christos

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review
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  • Katherine

    Reviewed: 23 August 2025 · Stayed in June 2025

    Verified review
  • Gaydukova

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review

    Very friendly and polite stuff, beautiful space at the 1st floor with few sofas for the rest before or after check in. Nice cafe and great roof top bar.

    Property response:

    Hey Gaydukova, Thanks for the stellar review and for pointing out all the details that make us stand out here at Moxy NYC Times Square. We especially liked how you mentioned our fantastic location and friendly Crew. It is also wonderful to know our amazing rooftop bar played a part in your experience and that our epic views and amazing amenities were such a highlight. It was a true pleasure hosting your visit, and we would love for you to come back soon. Best, Alex Brown, Hotel Manager

    Hey Gaydukova, Thanks for the stellar review and for pointing out all the details that make us stand out here at Moxy NYC Times Square. We especially liked how you mentioned our fantastic location and friendly Crew. It is also wonderful to … Show more

    MOXY NYC Times Square
    24 August 2025
  • Islam

    Reviewed: 23 August 2025 · Stayed in June 2025

    Verified review
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  • Llinas

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review
  • Katzir

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review

    Amazing location, nice staff, very comfortable beds, cool design

    The room had no storage space, and the sink was located outside the bathroom which felt a bit weird

    Property response:

    Hey Katzir, We love that our amazing location worked perfectly for you and that you enjoyed our comfy beds. We are thrilled to know you agree that our vibrant design sets us apart. And don’t think we forgot the shout-out to our incredible Crew. While our rooms lean minimalist, the idea is to keep things sleek and simple so guests can spend more time enjoying the hotel’s social spaces. Thanks for taking the time to share your impressions and for choosing Moxy NYC Times Square. We would love to see you again soon. Best, Alex Brown, Hotel Manager

    Hey Katzir, We love that our amazing location worked perfectly for you and that you enjoyed our comfy beds. We are thrilled to know you agree that our vibrant design sets us apart. And don’t think we forgot the shout-out to our incredible C… Show more

    MOXY NYC Times Square
    23 August 2025
  • Christian

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review
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  • Bianca

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review
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