The ice machine on our floor didn’t work

Close proximity to the track field my kiddo was competing at . Also loved being able to just walk to food in the evening . Loved also being able to have great food in a relaxing environment If we chose to stay on site

Stayed in June 2025

Bathroom wasn't as clean as I expected. No chair in the room.

Downtown location is perfect with parking included. Bed and pillows were very comfortable.

Stayed in March 2025

Courteous staff. Great location

Stayed in December 2024

My room had a non acoustic connecting door. During the final night, there was a Chinese hooker sex party going on. I called security twice and they did nothing. I finally had to beat on the connecting door so hard that I hurt my arms. They finally settled down! Crazy in Springfield! Who knew! I told my Uber driver and he told me he had picked them up just before my ride to the airport. I then saw them at the airport and I could only think, Human trafficking?

Great downtown location for my short visit to attend a funeral. One block from first Baptist Church downtown Springfield.

Stayed in December 2024

No mini fridge in the rooms. For the price paid it would have been nice to have the mini fridge.

The staff was very kind and welcoming.

Stayed in November 2024

My guest room was adjacent to the master air-conditioning units and was very noisy.

Very clean facility with nice amenities. Free gourmet coffee! A welcome cocktail! Comfortable beds and very interesting and thoughtful interior design. Affordable self parking.

Stayed in November 2024

Room was very small and no place to sit except on the bed. No closet and not a very big place to put your clothes.

I didn’t eat breakfast but I enjoyed the amenities.

Stayed in October 2024

The room was kinda small and there was no closet.

The staff was very kind! The bed was so comfortable!

Stayed in October 2024

The bed was very thin and uncomfortable

It was aesthetically pleasing

Stayed in September 2024

There was a snag where they bumped us to the wrong type of room and we had to wait at check-in for them to correct the issue - but they did and everything wound up being fine.

Location is great and rooftop bar is really nice

Stayed in August 2024

Na

Fun atmosphere, great roof top bar.

Stayed in July 2025

Could have used a chair in the room.

Great vibe with fun bar and cool rooms

Stayed in May 2025

The shape of the toulet seats was odd and uncomfortable. No coffee maker in the room is just diabolical and cheap.

The beds were very comfy. The staff was pleasant.

Stayed in March 2025

2 pillows only Room was about as small as our master bathroom at home. Felt like a coffin.

Downtown. View. Proximity

Stayed in February 2025

Everything

Stayed in January 2025

Hallway noise in the AM.

Boutique rooms. Very cool shower. They had an extra closet on each floor for extra towels, bedding, etc.

Stayed in January 2025

The room had no extra seating like a chair or desk or something like that.

The restoration of an old building, convenient location, and the cleanliness.

Stayed in November 2024

Everything was good , I wish I was able to experience the rooftop I was promised but security guy didn’t allowed me to use

Atmosphere was great , the problem was the security guy acting as a host .

Stayed in September 2024

No furniture/ countertop space in rooms. No drawers. No where to put luggage. No chair to sit.

Roof bar.

Stayed in September 2024

Credit card fraud. Your untrained staff seemed to struggle with maintaining organization and effective communication.

The hotel and its staff are poorly managed. Multiple issues and red flags- fraudulent activity with staff running cards and charging 3 times the agreed amount. In addition, there has been a mysterious price increase to our booking. Management is extremely difficult to reach and I only received a single text from them after days of waiting for a call.

Stayed in July 2024

City noise.

Vibe/ Amenities/ Bars and games.

Stayed in July 2025

Reserved a room online, arrived at the property, the person at the front desk hardly even looked at us. I was told they didn’t have a room for us despite a reservation and payment having been made hours prior. I asked for a confirmation of refund, the person said they couldn’t help with that either. Had to find another accommodation and call the Roxy hotel the next day to ask for help with the refund for a stay that wasn’t possible due to their lack of organization. The hotel is cute, but the staff we had contact with was a bit condescending and unhelpful

Stayed in June 2025

There are no comments available for this review

Stayed in June 2025

There are no comments available for this review

Stayed in October 2024