Reviews of My Place Hotel-Mitchell SD 3 stars
618 East Spruce Street, Mitchell, SD 57301, United States
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe room was very clean, king bed was comfortable and the staff was very friendly
I can't think of anything I didn't like
Dear Bryan, Thank you for your wonderful feedback! We're so pleased to hear that you enjoyed your clean room, found the king bed comfortable, and experienced friendly service from our team. It was a pleasure having you with us, and we hope to welcome you back again soon! -Bobbi GM
Dear Bryan, Thank you for your wonderful feedback! We're so pleased to hear that you enjoyed your clean room, found the king bed comfortable, and experienced friendly service from our team. It was a pleasure having you with us, and we … Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewIt is a very nice new facility.
Upon check in and out the front desk staff seemed a little reserved, not rude but not warm or welcoming either.The room was clean, maybe a little more attention to small details would be helpful, for instance; there were some red spots on one of the bread spreads in the room, and a human hair ball in the bathroom next to the vanity. Other than that it was a great facility and a very nice comfortable room. I love that you can make ice and coffee in the room and that there is a blow dryer!
Dear Stacy, Thank you for taking the time to share your experience with us. We're glad to hear that you enjoyed the facility overall and found the room comfortable and well-equipped — we're especially happy to know the in-room amenities like the coffee maker, ice maker, and blow dryer added to your stay. We also appreciate your honest feedback regarding cleanliness and your interaction with the front desk. Please accept our apologies for the housekeeping oversights you encountered. That’s certainly not the standard we aim to uphold, and we’ll be addressing this with our team to ensure more attention is paid to those small but important details. Your comments about the front desk staff are also noted. While we’re glad the service wasn’t unfriendly, we want every guest to feel warmly welcomed, and we'll use your feedback as a coaching opportunity. We truly appreciate your kind words and constructive suggestions, and we hope to welcome you back for an even better experience next time. -Bobbi GM
Dear Stacy, Thank you for taking the time to share your experience with us. We're glad to hear that you enjoyed the facility overall and found the room comfortable and well-equipped — we're especially happy to know the in-room amen… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewClean
Dear Charlotte, Thank you for your feedback! We're glad to hear you found everything clean during your stay — our team takes great pride in maintaining high standards. We hope to welcome you back again soon! -Bobbi GM
Reviewed: 17 August 2025 · Stayed in July 2025
Verified reviewLocation was great not far from interstate.
Dear Valued Guest, Thank you for your review! We're glad to hear you enjoyed our convenient location near the interstate — it’s great for travelers on the go. We hope to welcome you back on your next visit to the area! Bobbi - GM
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewFriendly staff, clean establishment all around.
Not a thing.
Dear Valued Guest, Thank you so much for your kind words! We're thrilled to hear that you found our staff friendly and our property clean throughout. Providing a welcoming atmosphere and maintaining high standards of cleanliness are top priorities for us, and it's wonderful to know we succeeded during your stay. We hope to welcome you back again soon! Bobbi - GM
Dear Valued Guest, Thank you so much for your kind words! We're thrilled to hear that you found our staff friendly and our property clean throughout. Providing a welcoming atmosphere and maintaining high standards of cleanliness are to… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewThe cleanliness of the place
Dear Stephanie, Thank you for your positive rating! We're especially glad to hear you were pleased with the cleanliness of our property — our team works hard to maintain high standards. We appreciate your feedback and look forward to welcoming you back again soon! Bobbi - GM
Dear Stephanie, Thank you for your positive rating! We're especially glad to hear you were pleased with the cleanliness of our property — our team works hard to maintain high standards. We appreciate your feedback and look forward to … Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewThe location was easy to find - easy off & on the highway. Lots of nice grassy areas to walk my dog ! Felt secure & safe.
It would have been nice to have breakfast provided - but we arrived too late in the evening to order.
Dear Bonnie, Thank you for taking the time to share your feedback! We're so glad to hear you found our location convenient and easy to access, and that you and your dog enjoyed the grassy areas—we love welcoming our four-legged guests! It’s also wonderful to know you felt safe and secure during your stay. That peace of mind is something we take seriously. While we don’t have a traditional breakfast service, we do offer a 24-hour My Store with a variety of breakfast items and snacks available anytime, day or night. We hope you’ll be able to take advantage of it during your next visit. We appreciate your comments and hope to welcome you back again soon! -Bobbi GM
Dear Bonnie, Thank you for taking the time to share your feedback! We're so glad to hear you found our location convenient and easy to access, and that you and your dog enjoyed the grassy areas—we love welcoming our four-legged guests… Show more
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in June 2025
Verified reviewLocation to interstate
Dear Angela, Thank you for your recent feedback! We are glad you found our location convienent to the interstate - it's something many of our guest enjoy for easy travel access. We hope to welcome you back on your next visit so we can make your stay a perfect 10. -Bobbi GM
Dear Angela, Thank you for your recent feedback! We are glad you found our location convienent to the interstate - it's something many of our guest enjoy for easy travel access. We hope to welcome you back on your next visit so we can… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewClean
Soft water,no breakfast
Dear Guest, Thank you for taking the time to leave a review! We're glad to hear you found your room clean and appreciated the soft water—it’s great to know those details made a positive impression. Regarding breakfast, while we do not offer a complimentary breakfast, we do have a variety of breakfast items available for purchase 24 hours a day for your convenience. We hope this option helped meet your needs during your stay. We appreciate your comments and hope to welcome you back soon. -Bobbi GM
Dear Guest, Thank you for taking the time to leave a review! We're glad to hear you found your room clean and appreciated the soft water—it’s great to know those details made a positive impression. Regarding breakfast, while we do no… Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewClean and modern room, easy access from the interstate, quiet
Dear Ron, Thank you for taking the time to share your feedback! We’re so glad you enjoyed our clean, modern rooms and convenient location near the interstate. It's also great to hear that you found your stay peaceful and quiet — just the kind of experience we aim to provide. We hope to welcome you back soon! -Bobbi GM
Dear Ron, Thank you for taking the time to share your feedback! We’re so glad you enjoyed our clean, modern rooms and convenient location near the interstate. It's also great to hear that you found your stay peaceful and quiet — just … Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewWe absolutely loved our stay! The hotel was very nice — super clean, with a fresh scent throughout that made a great first impression. Our room was spotless, the beds were incredibly comfortable, and the bathroom was pristine. Every detail felt well taken care of. The staff were also so pleasant and welcoming, which made the whole experience even better. Truly a great place to stay — would 100% come back!
Dear Amanda, Thank you so much for your kind words! We're absolutely thrilled to hear that you loved your stay with us. It’s wonderful to know that you appreciated the cleanliness, fresh atmosphere, and comfort of your room — as well as the welcoming service from our team. We take great pride in creating a space where guests feel relaxed and well cared for, so your feedback truly means a lot to us. We’d be delighted to welcome you back anytime — you're always welcome here! -Bobbi GM
Dear Amanda, Thank you so much for your kind words! We're absolutely thrilled to hear that you loved your stay with us. It’s wonderful to know that you appreciated the cleanliness, fresh atmosphere, and comfort of your room — as well a… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewGreat location and spacious room!
Dear Sarah, Thank you so much for your kind words! We're thrilled to hear that you enjoyed our great location and found your room spacious and comfortable. It's always our goal to provide a relaxing and convenient stay for our guests. We hope to welcome you back again soon! -Bobbi GM
Dear Sarah, Thank you so much for your kind words! We're thrilled to hear that you enjoyed our great location and found your room spacious and comfortable. It's always our goal to provide a relaxing and convenient stay for our gue… Show more
Reviewed: 12 July 2025 · Stayed in June 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewIt was perfect in every way! The room was spotless, and comfortable!
There was nothing negative.
Dear Neva, Thank you so much for your wonderful feedback! We're thrilled to hear that your stay was perfect in every way and that you found your room spotless and comfortable — that's exactly the experience we aim to provide. We truly appreciate you choosing to stay with us and hope to welcome you back again soon! -Bobbi GM
Dear Neva, Thank you so much for your wonderful feedback! We're thrilled to hear that your stay was perfect in every way and that you found your room spotless and comfortable — that's exactly the experience we aim to provide. We t… Show more
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewClean, well maintained, great support staff.
Window blind didn’t completely block out the streetlight from the parking lot.
Dear Son, Thank you for taking the time to share your experience! We're so glad to hear you found the property clean, well-maintained, and that our team made a great impression — we’ll be sure to pass along your kind words. We also appreciate your feedback about the window blind. We understand how important a dark room is for a restful night, and we’ll look into ways to improve this for future guests. We hope to have the opportunity to welcome you back soon! -Bobbi GM
Dear Son, Thank you for taking the time to share your experience! We're so glad to hear you found the property clean, well-maintained, and that our team made a great impression — we’ll be sure to pass along your kind words. We also ap… Show more
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewVery clean and I’m picky. Hotel has only been there a year.
Very clean and quiet.
Dear Cathy, Thank you so much for your kind words! We're especially glad to hear our cleanliness met your high standards — that means a lot to us. It’s great to know you found the hotel quiet and comfortable as well. We look forward to welcoming you back whenever you're in the area! -Bobbi GM
Dear Cathy, Thank you so much for your kind words! We're especially glad to hear our cleanliness met your high standards — that means a lot to us. It’s great to know you found the hotel quiet and comfortable as well. We look forward t… Show more
Reviewed: 2 July 2025 · Stayed in June 2025
Verified reviewNo ice machines - only the fridge ice maker in your room which took 15 minutes to spit out 6 cubes. Several people seen bringing in purchased bags of ice.
Dear Tracy, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience caused by the lack of a dedicated ice machine and the slow ice production from the in-room fridge ice makers. We understand how important this amenity is to our guests, and your comments have been shared with our management team as we explore solutions to improve the availability and convenience of ice at our property. We appreciate your patience and hope to provide a better experience for you on your next visit. -Bobbi GM
Dear Tracy, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience caused by the lack of a dedicated ice machine and the slow ice production from the in-room fridge ice makers. We understand how importa… Show more
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewDear Sidney, Thank you for your kind words! We’re delighted to hear you’ll be staying with us again. We look forward to welcoming you back and making your next visit just as enjoyable. Safe travels until then! Bobbi -GM