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Reviews of MainStay Suites Spokane Valley This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

16106 East Indiana Avenue, Spokane Valley, WA 99216, United States

#13 of 19 hotels in Spokane Valley

Guests' Choice

Review Score

Based on 325 hotel reviews

7.4

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.0

  • Location

    8.3

  • Facilities

    7.6

  • Staff

    8.1

  • Value for money

    7.8

  • Free Wifi

    8.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 26, 2025

    7.0
    Probably won’t stay here again.
    • Leisure trip
    • Couple
    • Queen Room - Disability Access/Non Smoking/Interior Hall
    • Stayed 1 night
    • Submitted from a mobile device

    There is a lot of road noise, no breakfast. The light over the bathroom sink didn’t work, so there was a floor lamp in there! No TV channel guide or any way on the TV to know what stations were available.

    We picked this because of the price and location.

    Stayed in August 2025

  • Reviewed: August 6, 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room - Disability Access/Non Smoking/Interior Hall
    • Stayed 1 night
    • Submitted from a mobile device

    Not a lot you can do about your backyard being a busy interstate. Otherwise hotel was quiet. No breakfast. ⁸

    Interstate noise all night Toilet kept running off and on. Bathroom light fixtures aren't working, so a floor lamp was there in bathroom to use. This place has a lot of potential. Kitchenette is excellent. Price good.

    Stayed in August 2025

  • Reviewed: August 4, 2025

    8.0
    It was nice . The staff was great the lady in charge of the desk day shift was great.
    • Family with young children
    • Quadruple Room with Two Queen Beds - Non Smoking/Interior Hall
    • Stayed 2 nights
    • Submitted from a mobile device

    The room has dust cobwebs on the curtain to the wall. The beds were hard. I left my personal pillow and called was told yes it was found and they would send it. It had been a month my pillow was never sent to me.

    It was quiet. Shower was clean.

    Stayed in July 2025

  • Reviewed: August 4, 2025

    8.0
    Clean, comfortable rooms with all the basic necessities of home.
    • Business trip
    • Solo traveler
    • Queen Room/Hearing Accessible - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff could have been friendlier. I didn’t feel welcomed by the front desk staff, not necessarily unwelcome, but they definitely could have been friendlier. I thought it was a little pricy, I found the best price on booking.com

    The location was perfect as I visited the World Wide Dreambuilders headquarters and the Spokane Valley Center Place Regional Center.

    Stayed in July 2025

  • Reviewed: July 30, 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Quadruple Room with Two Queen Beds - Non Smoking/Interior Hall
    • Stayed 1 night

    The toilet wouldn’t flush, no maintenance person to fix it, no other room to move to, given a plunger and it took me the night and the next morning until I finally got it to flush properly myself! There is no decent established pet area

    The staff was very friendly and helpful.

    Stayed in July 2025

  • Reviewed: July 28, 2025

    7.0
    Disappointed in price this time
    • Leisure trip
    • Solo traveler
    • Queen Room - Non Smoking/Interior Hall
    • Stayed 2 nights

    Originally I had reserved it for July 18-20. I then had to change the dates to July 25-27. The price went up $70!!!! There was no big events going on in Spokane and even though there is a kitchen, this place was not worth $150/night.

    I've stayed here before and liked how it was tucked away from the busyness of the city. Enjoyed the accessibility of the mall and off ramp to the freeway.

    Stayed in July 2025

  • Reviewed: July 27, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non Smoking/Interior Hall
    • Stayed 1 night
    • Submitted from a mobile device

    No decent pet area, no grass, no poop bags

    Staff was very helpful and very friendly

    Stayed in July 2025

  • Reviewed: July 24, 2025

    8.0
    Nice place to stay
    • With a pet
    • Leisure trip
    • Solo traveler
    • Queen Room - Disability Access/Non Smoking/Interior Hall
    • Stayed 1 night

    Nothing I didn't like, everything was good.

    Easy to find, right off the freeway. Nice big room with kitchenette including full size refrigerator. Friendly, helpful, welcoming staff.

    Stayed in July 2025

  • Reviewed: July 21, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Queen Room - Non Smoking/Interior Hall
    • Stayed 3 nights
    • Submitted from a mobile device

    Read above. Lack of concern over safety issues

    I reported a dangerous issue in the stairwell, I caught my shoe and almost fell. Given these are to be used in an emergency I felt it important to report. The desk clerks response was, “I’ll tell Robert tomorrow “

    Stayed in July 2025

  • Reviewed: June 23, 2025

    6.0
    Caused injury due to protruding bed frame angles
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non Smoking/Interior Hall
    • Stayed 1 night
    • Submitted from a mobile device

    The bed frames were larger than the bed with protruding iron angles that caused an injury on my leg. Besides that, the coffee machine was broken. The electricity in the room tripped a couple times that scared us and took a while to figure out.

    The price was good.

    Stayed in June 2025

  • Reviewed: June 12, 2025

    8.0
    Comfortable stay at clean limited services property.
    • Leisure trip
    • Couple
    • Single Queen Room with Recliner
    • Stayed 1 night
    • Submitted from a mobile device

    Noisy air conditioner.

    Convenient location. Good choice for overnight stay on road trip.

    Stayed in June 2025

  • Reviewed: June 3, 2025

    6.0
    Friendly staff and great location, but hotel is very run down & cheap
    • Leisure trip
    • Solo traveler
    • Queen Room/Hearing Accessible - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Hotel is run down My bedsheets had a small stain on them (think it was blood), trim missing off of nightstand and dresser, hair bathtub wall .

    Friendly staff, great location

    Stayed in June 2025

  • Reviewed: April 4, 2025

    6.0
    Good for a one night stay but I wouldn’t stay here again unless they improve the front desk access and fix the kitchen.
    • Leisure trip
    • Couple
    • Queen Room - Disability Access/Non Smoking/Interior Hall
    • Stayed 1 night
    • Submitted from a mobile device

    Kitchen was set up poorly, greasy dishes in closets, no utensils, microwave near floor (in pet friendly room!). It was hard to get someone at desk due to understaffed

    Pet friendly, large room, easy parking, hot shower

    Stayed in March 2025

  • Reviewed: March 31, 2025

    6.0
    Pleasant
    • Couple
    • Quadruple Room with Two Queen Beds - Non Smoking/Interior Hall
    • Stayed 1 night
    • Submitted from a mobile device

    Hair dryer didn't work. Bathroom floor dirty.

    Stayed in March 2025

  • Reviewed: March 14, 2025

    7.0
    Good
    • With a pet
    • Leisure trip
    • Family with young children
    • Queen Room - Disability Access/Non Smoking/Interior Hall
    • Stayed 1 night
    • Submitted from a mobile device

    The water never got warm and the sink drained very slow. There was also some trash and pet items left behind.

    The staff was amazing! So helpful and positive, I loved the energy.

    Stayed in March 2025

  • Reviewed: December 17, 2024

    8.0
    It was great staying
    • Leisure trip
    • Couple
    • Single Queen Room with Recliner
    • Stayed 4 nights
    • Submitted from a mobile device

    Window blinds broken

    Close to river

    Stayed in December 2024

  • Reviewed: December 14, 2024

    6.0
    Great price & staff
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    other areas needed more work. The garbage can next to the elevator was full of garbage and smelled terribly. The other guests were extremely loud at all hours of the night. But staff was great & helpful

    Location was great. And staff was great. Cleanliness of rooms was good. Location was easy to get to and the price was unbeatable

    Stayed in November 2024

  • Reviewed: November 17, 2024

    7.0
    Very loud traffic noise.
    • Leisure trip
    • Couple
    • Single Queen Room with Recliner
    • Stayed 1 night
    • Submitted from a mobile device

    I was very disappointed with location in regards placement by freeway. Our room was on the end closest to the freeway. The traffic noise was unbearable. If I was to stay there again I would ask for a room on the north end.

    Stayed in November 2024

  • Reviewed: November 6, 2024

    8.0
    Very Good
    • Family with young children
    • Single Queen Room with Recliner
    • Stayed 2 nights
    • Submitted from a mobile device

    Cleaning

    Clean and staff nice friendly

    Stayed in November 2024

  • Reviewed: October 24, 2024

    8.0
    Good Kitchenette in room and location, very clean
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    They had laundry room but front desk had no small change to wash clothes. I had to go down the street at Hampton Inn and they were so accommodating exchanging dollars to quarters. Hampton Inn had fresh baked chocolate chip cookies in which they allowed me to have some even though I wasn't a guest. Prices for washing and drying clothes was outrageous.

    Location, cleanliness, laundry room was very convenient, mini kitchen. I message the property to request a first floor due to a recent knee operation and they were accommodating. Kudos to them!

    Stayed in October 2024

  • Reviewed: October 6, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    Too expensive for the location

    Spacious room

    Stayed in September 2024

  • Reviewed: October 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Single Queen Room with Recliner
    • Stayed 1 night
    • Submitted from a mobile device

    No pans to use cooktop.

    Good location, hotel was clean, good facilities.

    Stayed in October 2024

  • Reviewed: September 21, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Mobility Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    The room was clean. The bed was fine but it did squeak when sitting on it or if you moved. It was comfortable for one night for us.

    Stayed in September 2024

  • Reviewed: September 15, 2024

    8.0
    Mediocre
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bed side table had several sticky spots, assuming it got completely missed after the last guest. In the bathroom the light above the mirror was out & I was up early getting ready & did not have time to wait on house keeping. Also in the bathroom a makeup brush was on the floor hidden when the bathroom door was open. I noticed it once I shut the door & also looked the door was dirty…these are indication that room did not actually get cleaned well. I was disappointed that they did not have any kind of breakfast. Were were only there 1night so I didn’t go buy groceries to good in our room

    The location was good, near to what we were in town for. The room looked to be clean & the beds were comfortable.

    Stayed in September 2024

Showing 1 - 25

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