Reviews of Naples Grande Beach Resort 4 stars
475 Seagate Drive, Pelican Bay, Naples, FL 34103, United States
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Reviewed: 8 September 2025 · Stayed in August 2025
Verified reviewReviewed: 8 September 2025 · Stayed in September 2025
Verified reviewReviewed: 6 September 2025 · Stayed in September 2025
Verified reviewReviewed: 5 September 2025 · Stayed in September 2025
Verified reviewReviewed: 5 September 2025 · Stayed in September 2025
Verified reviewReviewed: 4 September 2025 · Stayed in July 2025
Verified reviewReviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewEverything was excellent.
Jan, it’s rewarding to know that everything about your stay at Naples Grande Beach Resort felt excellent. From the pools and estuary trails to the friendly service and relaxing atmosphere, we love creating a setting where every detail comes together seamlessly. We’d be delighted to welcome you back for another memorable visit.
Jan, it’s rewarding to know that everything about your stay at Naples Grande Beach Resort felt excellent. From the pools and estuary trails to the friendly service and relaxing atmosphere, we love creating a setting where every detail comes… Show more
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewThey connect the carpet dryer in front of my room at 10:40pm when my kids are sleeping. So disrespectful!
Ruthy, we appreciate you letting us know about your experience. While it’s great to welcome families to Naples Grande Beach Resort, your note about maintenance equipment being used late in the evening is important and will be shared with our team to ensure quieter surroundings for our guests. We hope you’ll consider visiting us again for a more restful stay.
Ruthy, we appreciate you letting us know about your experience. While it’s great to welcome families to Naples Grande Beach Resort, your note about maintenance equipment being used late in the evening is important and will be shared with ou… Show more
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewwe love yhe atmosphere of the hotel , the staff is kind and helpful
Our room was looking at the top of the roof
Krisztina, it’s wonderful to know your weekend with us felt relaxing and that our team’s kindness made a positive impression. We do understand the view from your room didn’t quite meet expectations. Many of our guestrooms, including those in the Tower and Villas, are being enhanced with new sliding doors to improve comfort while still showcasing the breathtaking outlooks we are known for. On future visits, our team would be happy to assist with room preferences so you can enjoy the views of the Gulf, our 200-acre estuary, or the pools. Thank you for choosing us, and we look forward to welcoming you back soon.
Krisztina, it’s wonderful to know your weekend with us felt relaxing and that our team’s kindness made a positive impression. We do understand the view from your room didn’t quite meet expectations. Many of our guestrooms, including those i… Show more
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewthe slide at the pool
pool too small for amount pf guests
Analidys, thank you for sharing your experience. It’s great to know the pool slide was a highlight of your stay. It’s always a favorite for families. We also appreciate your note about pool space, as we understand how important it is to have plenty of room to relax, especially when the resort is busy. With three pools to choose from, including our adults-only option, we try to offer a variety of settings so every guest can find their spot. We look forward to welcoming you back for another visit soon, that fully meets your expectations.
Analidys, thank you for sharing your experience. It’s great to know the pool slide was a highlight of your stay. It’s always a favorite for families. We also appreciate your note about pool space, as we understand how important it is to hav… Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewVery beautiful
A little far from the ocean , food not as fresh
Victorita, it’s wonderful to know you found Naples Grande Beach Resort so beautiful. While our location does mean a short walk or tram ride to the shoreline, many guests enjoy the peaceful setting it provides. Your feedback about the dining experience is appreciated and will be shared with our team. We look forward to welcoming you back for another stay by the Gulf.
Victorita, it’s wonderful to know you found Naples Grande Beach Resort so beautiful. While our location does mean a short walk or tram ride to the shoreline, many guests enjoy the peaceful setting it provides. Your feedback about the dining… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewNice beach area and outdoors very pretty; good tennis courts
There was no restaurant open at night outside of the one that is part of the lobby - this meant lines and also limited food choices. The facilities were ok but small stuff like cabinet off its hinges and shower head without clear handle and lots of scratches on tub .. coffee maker also did not work. Staff laughed when we explained the issues. Attention to detail and customer responsiveness needs to go up.
Jean, it’s wonderful to know you enjoyed the beautiful beach, outdoor areas, and tennis courts at Naples Grande Beach Resort. Your observations about the dining options and room details are important and will be shared with our team as we continue focusing on both improvements and guest care. We appreciate your perspective and hope to have the chance to welcome you back for a smoother and more enjoyable stay.
Jean, it’s wonderful to know you enjoyed the beautiful beach, outdoor areas, and tennis courts at Naples Grande Beach Resort. Your observations about the dining options and room details are important and will be shared with our team as we c… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewNice location, great pool, excellent bed and villa
Shower water very low, they charge me extra $150 after the price that I pay in full when I make the reservation I don’t like that
Esther, it’s great to hear you enjoyed the location, pool, and the comfort of your villa at Naples Grande Beach Resort. Your feedback on the shower pressure and billing is important, and we’ll be sure it’s reviewed with our team. We’d love the chance to welcome you again so you can enjoy another relaxing stay by the pool and beach.
Esther, it’s great to hear you enjoyed the location, pool, and the comfort of your villa at Naples Grande Beach Resort. Your feedback on the shower pressure and billing is important, and we’ll be sure it’s reviewed with our team. We’d love … Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewHotel and grounds were nice. Transport to beach was a great addition. Staff were very welcoming. Beach was incredible.
There was maintenance work going on at the property which we were only made aware of when we arrived. This consisted of drilling from 8am until 5pm which was extremely irritating when we were in the room. Thankfully we were only there for a few days.
It’s wonderful to know the beach and our welcoming team made your visit enjoyable, and we’re glad you found the transport to the shore a helpful touch. At the same time, we understand how disruptive the maintenance work must have felt during your stay. These upgrades are part of our project to replace each sliding door set in our Tower and Villa guestrooms, improving functionality, enhancing energy efficiency, and elevating the look and comfort of the rooms and balconies, all while preserving the incredible views our guests love. We appreciate your patience as these improvements are underway, and we would love the chance to welcome you back to experience a more peaceful and refreshed stay.
It’s wonderful to know the beach and our welcoming team made your visit enjoyable, and we’re glad you found the transport to the shore a helpful touch. At the same time, we understand how disruptive the maintenance work must have felt durin… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewBeautiful view clean and complementary shuttle to beach
Jackie, it’s wonderful to hear your stay at Naples Grande Beach Resort went beyond expectations! From the breathtaking views to the cleanliness of your room and the ease of our complimentary beach shuttle, we’re so glad these details made your visit memorable. We’d be delighted to welcome you back for another relaxing getaway by the shore.
Jackie, it’s wonderful to hear your stay at Naples Grande Beach Resort went beyond expectations! From the breathtaking views to the cleanliness of your room and the ease of our complimentary beach shuttle, we’re so glad these details made y… Show more
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewthe room was beautiful, and the staff was very kind too. The guys of the tram and beach were very kind
The noise during the whole day was horrible. The drill noise started and 8 am and you couldnt use your bedroom anymore since the drilling was making all windows and wall vibrate. It was very disappointing, we couldnt rest!! If I knew this, I would cancel this trip!!
Edgar, we’re pleased you enjoyed your guestroom design and kind service, especially from our tram and beach teams. We regret that outside activity affected the tranquility of your stay, and your perspective has been noted. We hope you’ll consider visiting again when you can enjoy a more restful experience.
Edgar, we’re pleased you enjoyed your guestroom design and kind service, especially from our tram and beach teams. We regret that outside activity affected the tranquility of your stay, and your perspective has been noted. We hope you’ll co… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified review