Reviews of Nassau Suite South Beach, an All Suite Hotel 4 stars
1414 Collins Avenue, Miami Beach, FL 33139, United States

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Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewI loved the location
I didn’t like that there are no ice buckets in the rooms. But there is a fridge.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewGreat Breakfast, Clean and well maintained room
Thanks for your kind review. We appreciate the feedback and hope to see you back soon .Warm regards
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in June 2025
Verified review- very clean and spacious room - great location - calm - very nice pool on the rooftop
Thanks for your very kind review. Hope to see you back soon. Warm regards
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewStove was very nice, the room was very clean
The AC kept turning off in the middle of the night
Thanks for your very kind review. We appreciate you. Hope to see you back soon. .Warm regards
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewGreat location near beach Friendly staff Rooms are decent and house keeping efficient
Small pool , not full fledge resort No parking on site but muncipal parking closeby Breakfast resturant has same menu choices each day
Thanks for your very kind review. We appreciate you. Hope to see you back soon. .Warm regards
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewDidn’t include breakfast
Limited food options in hotel
Thanks for your kind review. We hope to welcome you back soon. Warm regards
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in July 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewConveniently & Centrally located. A short walk to the beach. Towels, umbrellas and beach chairs provided. Staff is amazing and very helpful! Any issues was addressed immediately. Check out was seamless, quick and easy.
Nothing
Thanks for your very kind review. We hope to welcome you back soon. Warm regards
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewHonestly, I would have rated the hotel well if it was not for the discrimination I have faced from Mercedes at the front desk. The other staff were great, but as someone who travels often and considers myself a well behaved guest, I was disgusted at how I was treated. Particularly when I was lied to about policies that were and were not written on paper .
The discrimination I faced about who could be in my room (not overnight). The lies and attempted upcharge Mercedes tried to issue when the contract policy was different than what she tried to sell me. The other staff was amazing. One bad egg spoiled the bunch.
Thanks for your review. We apologize for any inconvenience. We are investigating this issue. Regards
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in July 2025
Verified reviewFantastic location, short walk to Miami Beach and all the restaurants and shopping Centre. The staff were friendly and helpful and we appreciated the spacious sized rooms.
Views from the room weren’t great
Thanks for your kind review. We appreciate your feedback and hope to welcome you back soon. Warm regards
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in July 2025
Verified reviewGreat location
Thanks for your great review. We hope to see you back soon. Warm regards.
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewThe outside swimming pool was very appreciated. The staff were friendly and made you welcome.
The sleeping arrangements as a 16 year old does not want to share bed with mum so the sofa bad was a good idea but there was no bedding. The room was dusty and the shower did not work so the staff put in a shower that you have to hold!
Thanks for your review. We apologize for any inconvenience and we are looking into this issue. Warmest regards
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewI checked out July 10th and It’s August the 6th and I still haven’t received my deposit back!!!!
Thanks for your review. We apologize for any inconvenience. The hold on the credit card is released upon check out. Your bank / credit card would need to do the rest. Please contact us if you need us to send you a letter for your bank or if we can help in any way. Warm regards
Thanks for your review. We apologize for any inconvenience. The hold on the credit card is released upon check out. Your bank / credit card would need to do the rest. Please contact us if you need us to send you a letter for your bank o… Show more
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 3 August 2025 · Stayed in June 2025
Verified reviewStaff is awesome! Thank you!!
Thanks for your very kind review. We hope to welcome you back soon. Warm regards
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewThe location was bang on and Central. The staff was very helpful and helpful especially Eduardo who helped me with recommendations in the city and also helped in scheduling some tours for me and my packed breakfast which was very important. Internet is super fast and very good. AC was too good as well.
The room walls are wooden so another rooms knocks and noises easily felt. Can be mistaken for knock at your door instead. The mattress was not hard and can press down quite a bit once laid on them but manageable.
Thanks for your great review. We hope to see you back soon. Warm regards.