Not clean enough and high smoke smell.

Good location One reception lady is very rude.

Stayed in August 2025

Room and hallways were filthy.

Stayed in August 2025

The bathroom was dirty. The toilet paper was half used. There was an opened hotel bar of soap and an opened dove bar of soap in the shower. The shower floor and bathroom floor were dirty. Just feels gross staying there overall but it's also a motel 6 and i just needed a place to sleep for the Newport Jazz Festival. However, we did not receive a duvet, just two bedsheets; i probably should have asked for one.

The employees were very kind and helpful. I really like the location, how it is right by a strip mall with a stop and shop, walmart, dollar tree, and other nice restaurants. 20-30 mins away from newport jazz festival.

Stayed in August 2025

There was previous customers food in the fridge, hair on the toilet, dirty, run down.

Stayed in August 2025

Very noisy at night, people were loud in the halls, neighbors were loud at night all 4 nights. Did not feel very safe! Hallway was dirty, room was dirty and was a “smoking room “ which I tried to change ahead of time, but I could not get an answer via email or phone. The door barely latched, key card had to be reset twice. I had to ask for more towels and washcloths (only 1 washcloth and 1 towel).

Water was hot……

Stayed in August 2025

Not easy to see from the road, slightly sketchy area

Parking was easy

Stayed in July 2025

Staff was not accommodating, place was filthy, HORRIBLE smell in back stairwell, staff partying outside. No housekeeping until you leave and then they're banging on the door, homeless people sleeping in their cars for multiple days.

Price and location

Stayed in July 2025

Terrible bathrooms, smelly rooms.

Staff was friendly!

Stayed in June 2025

The lobby was a disaster. With the amount the hotel is charging, this is unacceptable. This is not the fault of the employees but if the management/owners

The staff was very nice and helpful

Stayed in July 2025

the building was filthy, smelled of smoke and was missing 3 of the 4 light bulbs need to light our room. we went to the front desk to talk to some one about the lights in the room but no one was ever at the desk.The towels had stains on them. it was just awful. will not be going back

location

Stayed in July 2025

Paid $265 for a motel room with only a small soap and one 12”x12” towel in the room. Had to ask for a large towel and a small shampoo at the reception, which they gave me with the comment “that’s all we have left”…

Not much to like, it needs a complete overhaul

Stayed in July 2025

The interior of the building and our room smelled like stale tobacco and did not feel clean. Very expensive when compared to much better accommodations experienced in other cities.

The location was ok

Stayed in June 2025

Old, tired property. Unpainted plaster wall repairs Intermittent internet

Location Clean Courteous staff

Stayed in June 2025

Parking lot is small

Very close to the Navy base, stores and restaurants

Stayed in June 2025

It was ok

Stayed in June 2025

I asked for a wakeup call, and the desk person replied they don't give them! Bedding was sparse. Outet at one side of bed not working.

What breakfast?

Stayed in May 2025

I asked for a disabled room for one and was billed for 2. That was a bit unethical I think.

Near my kids

Stayed in May 2025

Being cold in the room with no blanket

The room has sheets on the bed. No blanket, very cold night.

Stayed in May 2025

Nothing!

GM put me on the do not rent to list and never called me back . I was in a non smoking room and the lock was busted, the tub dropped all night, inadequate heat, and burn margs on the tub. This is after I spent 350.00 in 2 weeks. 3 different visits after losing my wife. Just don't even go to this place!!

Stayed in December 2024

Our room was never cleaned.

Stayed in October 2024

parking lot lighting, room condition, room not cleaned daily (4 night stay), no facial tissues

Friendly staff, access to shopping, location for the price

Stayed in October 2024

The door to the room required strength to open and close it. Your standard woman would have a hard time.

Stayed in September 2024

I booked a disabilty non smoking king room . I got a double room on the 2nd floor. It took 5 attempts for the clerk to find my paid for reservation. the Marijuana smell was so bad we were struggling to breathe. At check-in, the clerk said most of the side entrance doors didn't work. We found face towels holding most of them open. When we went out for dinner, we were advised to park elsewhere like at Walmart and not to leave anything in our vehicle. when we returned at the end of the night, we found our remote control for the tv missing a battery. when we went to the front desk, we couldn't wake up the clerk - it took several times, in order to get batteries. One of the beds had hairs and some sort of seeds/filrh in the sheets. this is absolutely crazy for over $300 for 1 night. I don't care what is happening in the area. This is just WRONG

Stayed in September 2024

See above

It was fine for one night. Needs better pillows.

Stayed in September 2024