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Reviews of Tappan Zee Hotel 3 stars

110 N. Route 303, West Nyack, NY 10994, United States

#1 of 1 hotels in West Nyack

Guests' Choice

Review score

Based on 154 hotel reviews

5.6

Score breakdown

  • Cleanliness

    5.9

  • Comfort

    6.1

  • Location

    6.9

  • Facilities

    5.8

  • Staff

    7.1

  • Value for money

    5.9

  • Free WiFi

    6.5

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Showing 1 – 25

  • Reviewed: 19 October 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Rooms were dated.

    Staff was very friendly and professional. Provided assistance for me even though it was late. Made my stay very comfortable.

    Stayed in October 2024

  • Reviewed: 14 October 2024

    5.0
    fair value for 1 night stay only
    • Business trip
    • Solo traveller
    • Double Room with Two Double Beds
    • Stayed 1 night

    They need more lights 1 switch by door 1 light in room no light over desk bathroom fan rattled and towels were scratchy NO COFFEE avl on site

    The room was ready when i arrived bathroom was clean and room was clean too

    Stayed in October 2024

  • Reviewed: 25 September 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night

    property needs a bit of update, but it's ok for one night

    Great location

    Stayed in September 2024

  • Reviewed: 28 July 2024

    6.0
    fine
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights

    OK w me.

    Location was easily accessible into Nyack. And right off the freeway.

    Stayed in July 2024

  • Reviewed: 23 October 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Bed was uncomfortable...Socket was behind the bed and behind the tv

    Room was clean.. Customer service was excellent

    Stayed in October 2023

  • Reviewed: 12 October 2023

    7.0
    fair value
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    No morning coffee

    neat clean good value

    Stayed in October 2023

  • Reviewed: 7 October 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Staff made us wait while they talked to each other... father/ son? About something else? In another language... snd we pre-booked... check in shouldn't have been long wait time... and they had NO BATHROOM IN LOBBY... SO HAD YO AWAIT CHRCK TO GET TO ROOM! I BRFGED SEVERAL TIMES TO LET ME USE TOOM BATHROOM SND ID COME RIGHT BACK TO FINISH CHECK IN... ALTHOUGH IT WAS DINE ONLINE... AND PAID ONLINE! HE KEPT SAYING SORRY BUT CONTINUED TO IGNORE OUR MANY PLEAS TO USE A BATHROOM... UNTIL I SAID IM LEAVING ILL USE BATHROOM UP THE ROAD... I CANT WAIT AS I HAD STATED FOR 20+ MIN!AND EVEN THEN.. HE WAS SLOW CHECKING US IN!

    Stayed in September 2023

  • Reviewed: 21 August 2023

    5.0
    It was a motel. Not modern or classy, but had a comfy bed for the night at a cheap price
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    The outside of the building was dirty and weathered, and the inside was clean, but old and dingy. The bathroom, though complete and functional, had not been put together with the most care and had not been upgraded in what seems like decades. The TV was big but bad picture quality. The outside of the building was very smelly in the morning

    Front office staff was nice, and front office was clean. The room was appropriate for the price in terms of size and furniture. AC and Wi-fi worked no problem, and the bed was comfy. The electronic locks on the doors were modern, and there was plenty of parking.

    Stayed in August 2023

  • Reviewed: 11 August 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    I like they don’t be five headed about the music. Or tv sounds. It’s be a really peaceful

    It was clean and the attentions about costumer service was good

    Stayed in August 2023

  • Reviewed: 16 April 2023

    6.0
    Very good value for a one-night stay along the road
    • Leisure trip
    • Family with young children
    • Basic Triple Room
    • Stayed 1 night

    The room was non-smoking, but the hall had a deep smell of smoke, which also enters the room. The room is modern and in good shape, but the bathroom is in need of renovation.

    The location was convenient for us. Just outside of the city and before we had to return to the airport (Newark), coming back from a trip upstate. The room had three full-sized beds, which was very convenient for a family of 5

    Stayed in April 2023

  • Reviewed: 24 October 2022

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    What I didn't like was seen hairs In the Bed (sheets)and in side the bathtub ,floor . The housekeeping have to clean the rooms much better and they need to inspected the rooms to make sure everything is clean... hiring more housekeeping.

    What I like is in good area,and the front desk staff are nice. The rooms at the second floor are big.

    Stayed in October 2022

  • Reviewed: 14 October 2022

    7.0
    Price was right. Room was large and clean. Outdated decor.
    • Leisure trip
    • Family with young children
    • Basic Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    The decor was outdated. Especially the bathroom. Could have used a shelf next to small vanity.

    Great location. Giant Mall right across the road. The room was large and clean!

    Stayed in October 2022

  • Reviewed: 11 October 2022

    5.0
    Fair value but was let down by lack of coffee and bedsheets
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    sheets had burn holes in them

    Fair value

    Stayed in October 2022

  • Reviewed: 5 October 2022

    7.0
    It was convenient for us as a stop on our way to home.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The furnishings were very basic.

    The location was convenient to the highway. It was quiet. There were restaurants across the street.The price was reasonable.

    Stayed in October 2022

  • Reviewed: 28 September 2022

    5.0
    it served a purpose but I would have to be desperate to stay there again
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Noisy guests, no facilities no breakfast, no shampoo.

    Okay room, big bed

    Stayed in September 2022

  • Reviewed: 25 September 2022

    5.0
    The location and staff very good.The wi fi did not exist.
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 3 nights

    The wi fi was non existent

    did not have it

    Stayed in September 2022

  • Reviewed: 25 September 2022

    7.0
    good stay for an overnight
    • Leisure trip
    • Group
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    nothing

    it did what it said a clean bed decent shower good location

    Stayed in September 2022

  • Reviewed: 5 July 2025

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Avoid if u can

    Stayed in May 2025

  • Reviewed: 29 June 2025

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Cheaper than anything else in the area. I was worried about my car being broken into at night, but it was fine. There was only one working plug near the bed; it was behind the head of the mattress, and I had to unplug the one bedside lamp to use it. The sheets were okay, but the top covers were cheap and old. The A/C worked well. Bathroom was a bit beat up, but serviceable.

    Stayed in June 2025

  • Reviewed: 11 June 2025

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Extremely old and not good cleaning

    Stayed in June 2025

  • Reviewed: 25 May 2025

    3.0
    you get what you pay for
    • Business trip
    • People with friends
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    there was only one outlet in the room, no tissues or toiletries, and many of the fixtures were old.

    peaceful

    Stayed in May 2025

  • Reviewed: 15 May 2025

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    I DIDNT LIKE THE SHOWER,THE HOT AND COLD WATER CAME OUT OPPOSITE ENDS AND THE TV REMOTE WAS BARELY WORKED,PILLOWS ARE LIKE NAPKINS,BUT YOU GET WHAT YOU PAID FOR,CHEAP AND CONVENIENT.

    I LIKE THAT ITS RIGHT OFF THE HIGHWAY AND THE MALL IS DIRECTLY ACROSS THE STREET.THE STAFF IS HELPFUL AND NICE

    Stayed in May 2025

  • Reviewed: 8 January 2025

    1.0
    Poor facilities even for a shirt overnight stay.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The walls were in need of repair- particularly in the bathroom. The heating system did not function well. I was there in Winter. The room very cold! I slept in my down coat.

    The location near the exit from the Cuomo Bridge was easy to access.

    Stayed in January 2025

  • Reviewed: 28 October 2024

    10
    I have to say I was a little skeptical at first because it looked like a motel and it was off the highway. To my surpris
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    It was easy to get to and well lit and just minutes from sleepy hollow

    Stayed in October 2024

Showing 1 – 25

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