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Reviews of Value Inn Motel - Milwaukee Airport South 3 stars

9420 South 20th Street, Oak Creek, WI 53154, United States

#8 of 9 hotels in Oak Creek

Guests' Choice

Review score

Based on 104 hotel reviews

5.8

Score breakdown

  • Cleanliness

    6.2

  • Comfort

    5.9

  • Location

    7.3

  • Facilities

    6.2

  • Staff

    7.2

  • Value for money

    6.7

  • Free WiFi

    6.5

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Showing 1 – 25

  • Reviewed: 17 June 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Good people

    Stayed in June 2025

  • Reviewed: 27 December 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 2 nights

    the bathroom floor by the tub is close to falling in, needs to be worked on soon.

    Stayed in December 2024

  • Reviewed: 26 December 2024

    7.0
    All in all, got what I paid for - quiet, comfortable motel with iffy WIFI
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds
    • Stayed 13 nights

    WIFI was not good which is really important these days

    Comfortable bed, refrig and freezer, quiet

    Stayed in November 2024

  • Reviewed: 29 June 2024

    6.0
    Worked for short trip. Won’t be back.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    I showed up 30 minutes early and even though I tried calling several times to ask about early check in, I asked if it would be a big deal to check in early. There was hardly anyone already here, they let me know it’d be $25 more to check in early. I agreed but turns out they charged me $30 more. Beds are uncomfortable and had a funky musty smell.

    Location. HOT shower :)

    Stayed in June 2024

  • Reviewed: 26 August 2023

    6.0
    Reasonable and cheap
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night

    It was a little different from the pictures, I didn't like the smell of cigarettes in the room. Service at night was just okay.

    Location close to the road, I was accommodated in the place because of the Air Show in Oshkosh. It had air conditioning, bathrooms as expected, microwave to heat food and a small fridge. Wifi worked fine, but I couldn't turn on the TV. Reasonable for the price, I believe it was put to good use by truckers. Had a parking lot in front of your room.

    Stayed in July 2023

  • Reviewed: 16 August 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Could have been cleaned better, walls were kinda gross especially by the garbage cans and even though the beds were comfy the mattress were stained up.

    The bed was comfortable and the location was good.

    Stayed in August 2023

  • Reviewed: 29 July 2023

    7.0
    it would have been better if it was cleaned at least a couple times during the week.
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds
    • Stayed 6 nights

    I stayed 6 nights and the room wasn't cleaned at all. I had to get clean towels the fourth day.

    no breakfast

    Stayed in July 2023

  • Reviewed: 12 June 2023

    6.0
    Served it’s purpose. Don’t expect much.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    This property is old and tired. It needs a major overhaul.

    Location for where I wanted to be.

    Stayed in June 2023

  • Reviewed: 7 September 2022

    5.0
    A place to bed down for a night. No thrills.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    This seemed like a motel that had seen its best days decades ago. Everything in the room was clean, yet the feeling of the room had an overall dinginess. The room did not sparkle and the the furniture and countertops definitely did not shiine. The bed mattress had a noticeable stain. Bed was decent, but not exceptional. Price was vastly less expensive than other properties closer to downtown, but for over 100 dollars a night, it did not seem like a great value.

    The TV, the sink, and the shower were in good working order.

    Stayed in August 2022

  • Reviewed: 16 August 2025

    1.0
    Bathroom odor
    • Family with young children
    • King Room
    • Stayed 6 nights
    • Submitted via mobile

    see above

    I .checked out because the bathroom smelled like pee. I asked at the desk for toilet brush and they didn't have one. the room hadn't been dusted in awhile..I checked out on the 11th. I had to pay thru the 15th. booking.com said they were very sorry for my inconvenience. Butt no refund would be given. I've spent over $7500 going thru booking.com since June. I want my money back.

    Stayed in August 2025

  • Reviewed: 20 June 2025

    1.0
    FALSE ADVERTIZE CHECK IN IS 7 AM WHEN REALLY CHECK IN IS 1 PM.
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds
    • Stayed 1 night

    I ARRIVED AT 7 AM BECAUSE THE WEBSITE SAYS CHECK IN STARTS AT 7 AM. I WAS UP ALL NIGHT AND WANTED TO TAKE A NAP BEFORE SUMMERFEST. THEY SAID NO, CHECK IN STARTS AT 1 PM. NEEDLESS TO SAY, A DAY WITH NO SLEEP AND AGGRAVATION AT THEIR FALSE ADVERTISING TIME OF 7 AM LED TO ME NOT EVEN STAYING THE NIGHT. NEVER USED THE ROOM AT ALL SINCE I WENT TO SUMMERFEST AT 1 PM. CAME BACK TO THE ROOM AT 7;30 PM AND CHECKED OUT, MISERABLE AND TIRED. LATER VALUE INN OFFERED ME A $25 CREDIT BUT THEY STILL FALSELY ADVERTISE CHECK IN IS AT 7 AM. VALUE INN KENOSHA LIST CHECK IN AS 2 PM. HAD VALUE INN OAK CREEK BEEN HONEST, I WOULD HAVE HAD A GREAT TIME. AS IS, THEY REALLY DESERVE THIS BAD REVIEW.

    NOTHING.

    Stayed in June 2025

  • Reviewed: 14 June 2025

    4.0
    Just a decent stay.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Damaged blankets.

    Location

    Stayed in June 2025

  • Reviewed: 18 May 2025

    4.0
    Meh
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Drunk people outside being loud all night. The bed wasn't very comfortable and it had a very old smell the room like my grandparents house.

    Stayed in May 2025

  • Reviewed: 16 March 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The bed was uncomfortable that's about it!

    The price was reasonable and the staff are great!

    Stayed in February 2025

  • Reviewed: 17 February 2025

    1.0
    Just wasn’t a fan
    • Business trip
    • Solo traveller
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Felt uncomfortable, was very outdated and sheets looked like they possibly had bed bugs.

    That there was food options near by.

    Stayed in February 2025

  • Reviewed: 7 January 2025

    2.0
    I wasn’t called for wake up like asked and documented tv and phone didn’t work and relatives were further than expected
    • Business trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Filthy uncomfortable and low quality over paying nothing worked and instructions wasn’t followed

    Near by restaurants

    Stayed in January 2025

  • Reviewed: 21 October 2024

    1.0
    Avoid it - dirty, ancient room from the 70s that hasn't been cleaned.
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds
    • Stayed 1 night

    The room was one where you don't really want to touch anything. I used the frayed, stringy towels to clean the furniture a little, wiping off crumbs and ancient debris. The sheets seemed clean. Didn't touch the bathroom. Stains all over the walls, musty smell. Avoid this place.

    Stayed in October 2024

  • Reviewed: 15 October 2024

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 3 nights

    Saturday night we came back to the motel about 11:30 pm. Neither of our room keys would open our room door. The staff had gone home for the night and no one was there to give us keys that worked. We had to rent a room at a different motel to have a place to sleep for the night. My wife's medicine was locked in our room and she missed a dose because of that. Next morning they refused to refund us any money and said we had to work through you to get any thing.

    Stayed in October 2024

  • Reviewed: 27 September 2024

    3.0
    Very mediocre facilities Housekeeping staff good but management poor
    • Leisure trip
    • Couple
    • King Room
    • Stayed 6 nights
    • Submitted via mobile

    My wife and I both had diarrhea Because we asked them to change sheets more than once a week they told us to leave

    Stayed in September 2024

  • Reviewed: 20 September 2024

    1.0
    Stayed for an hr then left
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Someone. Else took my reservation

    Stayed in September 2024

  • Reviewed: 1 August 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    floors were dirty. and sheets had to he changed

    Stayed in July 2024

  • Reviewed: 29 July 2024

    1.0
    • Business trip
    • Solo traveller
    • Double Room with Two Double Beds
    • Stayed 5 nights
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 28 July 2024

    2.0
    Very poor
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    None of the brands we usually stay at were available. This place has very low standards and the clientele was questionable.

    Stayed in July 2024

  • Reviewed: 8 July 2024

    2.0
    I know this is no Trump Towers, but seriously would not consider this place again.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    The room has a smell, a lamp worked for a day, another lamp had stains on the lampshade, the bedcover had cigarette holes, pillows were awful, there are fruit flies in the bathroom.

    Didn’t like anything about the property.

    Stayed in July 2024

Showing 1 – 25

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