123 Westvaco Rd, Low Moor, 24457 / VA, United States
#1 of 1 hotels in Low Moor
Guests' ChoiceBased on 62 hotel reviews
6.2Cleanliness
7.5
Comfort
7.5
Location
8.2
Facilities
6.8
Staff
8.0
Value for money
6.8
Free Wifi
10.0
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Showing 1 - 25
Reviewed: August 17, 2025
Tracy
United StatesThe room was not taken care of. Someone installed a floor length mirror cockeyed and there was no coffee maker, while there was a microwave and refrigerator ( that didn’t keep things cool). The only thing that was clean in our room was the beds. The shower, floors and surfaces were not clean. We arrived well after check in. Our room wasn’t ready due to a dryer breakdown. Tabitha offered us a free meal from the diner and that was sweet. While I understand things happen, there were 4 of us and two wash cloths. The carpet had not been vacuumed. We found either dog treats or turds on the floor. We love the little diner next door. We’ve stayed here many years ago and can definitely see a big decline. Also, the room smelled of cigarette smoke. Will not stay here again, sadly.
Liked the location.
Stayed in August 2025
Reviewed: July 21, 2025
Richard
United StatesNo lobby was kinda off putting.
Room and hallway was clean and bright.
Stayed in July 2025
Reviewed: February 17, 2025
Britney
United StatesThe rooms were small and dated .
Close to things. The beds were comfrontable
Stayed in February 2025
Reviewed: November 27, 2024
Andrew
United StatesRan out of hot water
Penny dinner is awesome
Stayed in November 2024
Reviewed: October 26, 2024
Richard
United StatesThe fact that there’s an ice machine just down the corridor from my room, but no ice bucket in the room. I had to ask the front desk clerk (which is in an adjacent building - inconvenient if stormy) for one.
Good location.
Stayed in September 2024
Reviewed: June 10, 2024
Sarah
United StatesLimited amenities for the cost.
Easy to access, right of the interstate we will traveling on and close to a gas station. Property has 24/7 diner on site.
Stayed in June 2024
Reviewed: December 4, 2023
Johnny
United StatesThe bed needs to be made with blankets and bed spread when a guest arrives. There was no coffee or tea in the room. There was only one blanket in the room I could not sleep because I was cold.
No Breakfast.
Stayed in December 2023
Reviewed: July 6, 2023
Dana
United StatesThere was no staff in the actual hotel, they operated out of the diner. The rooms were very dated with furniture that was past its prime. There was a lot of moisture and humidity in the room causing the carpet to feel wet on my feet. The price was reasonable, but a bit high for what you got especially with no breakfast included.
AC was cold. Bed was comfy. Plenty of hot water and good water pressure. Staff was friendly and efficient. Had a 24 hour diner.
Stayed in June 2023
Reviewed: May 11, 2023
Brian
United States1. Very limited handicap parking. 2. Handicap room was quite a long distance from the handicap parking. All the employee areas and fitness room were BEFORE the handicap room. Why? 3. The room was not very clean. Thick, dark dust on the sprinklers, dirt and peanuts under the chair cushion. 4. We could not lower the temperature in the room. Since we were only staying one night, we lived with it.
The location and being close to our travel destination was the reason we chose this hotel.
Stayed in May 2023
Reviewed: September 12, 2022
Terri
United StatesI really didn’t like going into the Diner to check in and out of the Hotel. I definitely think it should have taken place within the Hotel.
It didn’t include a Continental Breakfast. Penny’s Diner right beside it was open 24/7 and we were able to order Breakfast which was good,
Stayed in September 2022
Reviewed: October 1, 2024
Vanzile
United StatesThere was no coffee pot or coffee set up in the room nor an ice bucket. There was no luggage cart.
The room was clean. Bed was comfortable. Staff was friendly. Penny's Diner next door had good food.
Stayed in September 2024
Reviewed: October 1, 2024
Cheryl
United Statesnothing
The manager was nice and welcoming.
Stayed in September 2024
Reviewed: September 30, 2024
Michelle
United StatesThe room looked bare and sparse. No bedspread on the bed. A dirty blanket in the closet. A tiny tv. No bottled water available. Much nicer places in the area at less expensive prices are available
The diner next door
Stayed in September 2024
Reviewed: August 25, 2024
Judith
United StatesStaff was no help. I'm handicapped and my room was at the far end of the building.
Location was the best part of this stay
Stayed in August 2024
Reviewed: August 14, 2024
Charlene
United StatesRoom design was not so great. Sink outside bathroom area. Lack of furniture and wall decorations.
The staff was very nice.
Stayed in August 2024
Reviewed: August 12, 2024
Robert
United StatesRooms weren’t clean. There was a dirty towel left behind my door. Towels are switched every 3 days. No common area for guests to meet/hang out. Gym was not up to par, treadmill belt was folded in.
Convenience near food options and convenient store.
Stayed in August 2024
Reviewed: July 22, 2024
Anthony
United StatesDiner next door
Stayed in July 2024
Reviewed: June 29, 2024
Michael
United StatesBathrooms could use updating
Location and the diner
Stayed in June 2024
Reviewed: June 24, 2024
Wolf
United StatesDirty shower, hair in the drain, dead mice in the parking lot, room smelled very musty, the mattress was the most uncomfortable thing I have ever slept on & there was a wad of someone's hair in the microwave. The black washcloth is another story...
Checking out
Stayed in June 2024
Reviewed: June 10, 2024
Tanya
United StatesMy only complaint is that the room wasn’t as clean as it could have been. There was left over fruit in the refrigerator and it needed to be wiped down. The bathroom could have stood a little better cleaning however I was still comfortable and made the adjustments without complaint .
The location was perfect, easy access to interstate. I loved the 24/7 Penny’s diner and the food was wonderful and reasonable in price. My room had everything I needed. There was adequate parking.
Stayed in June 2024
Reviewed: April 8, 2024
Cash
United StatesNoisy. It's right next to the interstate. Trucks getting on and off to go to the Love's truck stop nearby.
Room was clean. Dog friendly. Easy on and off the interstate. Restaurant next door.
Stayed in April 2024
Reviewed: November 26, 2023
Amy
United StatesBed bug remnants under mattress.
Did not stay after room inspection.
Stayed in November 2023
Reviewed: November 25, 2023
Andronica
United StatesLoved the staff , every time I’m here they’re always friendly and helpful.
Stayed in November 2023
Reviewed: September 3, 2023
Subee
United StatesThere was no elevator or luggage cart. We had to climb up 2 flights of stairs to get to our 2nd story room, making several trips back and forth to get all our luggage to the room, which was difficult for 2 people with bad backs. This should have been noted in the room description and we wouldn't have booked that room. Also, the check in desk was in the greasy spoon restaurant next to the hotel. I had to wait for the desk clerk to finish flipping burgers before I could get checked in.
The room was clean and up to date.
Stayed in September 2023
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