15-1112 Makuu Drive, Keaau, HI 96749, United States
#5 of 29 hotels in Keaau
Guests' ChoiceBased on 163 hotel reviews
9.1Cleanliness
9.4
Comfort
9.3
Location
9.0
Facilities
9.0
Staff
9.6
Value for money
9.1
Free Wifi
9.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: August 30, 2025
Dominika
SwitzerlandThe room was very small, with only couple of hangers which was totally not enough to unpack two adults. We had to put luggage on the bed every time we wanted to open it. I’ve been in hotels with small rooms before and it is definitely possible to plan the space better. The shower curtain was dirty. Also the common space at the gazebo. The his is definitely space for improvement
The property is located in residential area close to beautiful cliffs (no beaches around). Very nice for watching sunrise. It is very quiet. The bed and pillows were comfy, the parking is spacious and laundry room was very useful. Lack of AC is not a problem because 1. This part of island is quite chilly, 2. In case it’s a warmer day there is a fan which is totally enough. Each window has a mosquito net so we could safely open the window and enjoy a fresh air. In general the room was clean.
Stayed in August 2025
Reviewed: August 19, 2025
Xingyu
United StatesIf I had to say something not so idea about this place, then No AC, but the ocean breeze always cooling off in the natural way.
Location, quiet and the value.
Stayed in August 2025
Reviewed: June 13, 2025
Gendler
United StatesThere was no AC - which I love because we slept with the patio door open and fell asleep and woke up to bird and ocean sounds - but if you don’t like that be aware. We didn’t use the kitchen or laundry so cant speak to that either. Felt a little far and dark when we were coming back in the evening as its all the way at the end of HPP (but thats where the ocean is so cant have one without the other). Hard to find at first, felt like I was driving into someones house - my two cents is that host should put up a cute sign on the gazebo.
Property is right by the water, theres an unpaved road you can take that goes right towards the rift zone and the main way in is a 10minute drive from the main highway - easy access to volcano. Room was clean, and had microwave, mini fridge, coffee station. Bathroom had shampoo and bodywash, so bring your own conditioner if you need that. The room was hotel style but the property felt like a private airbnb - best of both worlds. We had the patio too and it was nice to watch the sky change color in the morning sunrise. Overall very cute, perfect for adventuring and felt private. Host was very responsive and helpful with dinner recommendations.
Stayed in June 2025
Reviewed: May 23, 2025
Gaurush
United StatesThe location is a bit far from the Hilo town, but I would count it as a pro. The surroundings were so good and pleasant. There are unique birds all around, especially after rain. The view of the gardens and nearby oceans is very soothing. The hosts also recommended a few beautiful spots nearby. They were also very helpful with our questions regarding tours.
Stayed in May 2025
Reviewed: May 22, 2025
Elizabeth
United StatesNo T.V. Too tight of a space.
Location and owner who is on property
Stayed in May 2025
Reviewed: May 19, 2025
Amy
United Statesno TV or radio
Andy was very helpful with suggestions on what to do around the area. A quiet retreat at the end of the day after exploring to relax. A short walk to the cliffs to watch the waves crash in. Clean, comfortable and affordable all in one! This was our second time staying with Andy, he makes everything great. Have a problem - Andy will fix it!! Maholo, hope to see you again in the future
Stayed in May 2025
Reviewed: May 8, 2025
W
United StatesNo tv or a/c, though neither were huge issues since we were only staying one night. It was also kind of hard to find the property at night.
Great host, clean and comfortable room, quiet neighborhood, and we were able to book at the last minute.
Stayed in May 2025
Reviewed: April 30, 2025
Mark
United StatesThe room is small and not really for hanging out, but we stayed in a balcony room and the balcony was large and relatively private. You will hear the people in the rooms next to you.
Very clean, if cozy. Andy, the host, is very helpful and accommodating when needed but definitely allows you your privacy. The breeze is so refreshing and you can hear the ocean waves.
Stayed in April 2025
Reviewed: April 27, 2025
Barbara
United StatesThe distance from stores.
Just like the comfort of home. Fully stocked kitchen, bathroom and rooms. Bed was super comfortable, washer and dryer for free to use. Parking, eight next to the ocean. Couldn’t ask for a better place tow to stay. Host is very responsive. Would definitely stay again.
Stayed in April 2025
Reviewed: April 3, 2025
Dan
United StatesPeaceful and quiet location. Easy access. Owners are gracious and friendly.
Stayed in March 2025
Reviewed: March 15, 2025
Schlitt
United StatesNothing
We needed a last-minute booking, and Andy responded quickly. He was actually a life saver for us as it was late afternoon when we discovered our original booking was unsafe. Andy greeted us and got us situated. The Inn is in a residential area with beautiful homes. We felt very safe and slept with the patio door open. There is a cute balcony and an ocen breeze that eliminates the need for an airconditoner. We felt the location was perfect for exploring the Hilo side of the island. There is also a beautiful ruggedshoreline area to explore, which is only a 5 minute walkaway.The room was spotless, and the bed was very comfortable . We were happy with every aspect of our stay. Highly recommend 👌
Stayed in March 2025
Reviewed: March 3, 2025
Marina
United StatesAndy was very helpful with great tips about the area and the check in was very smooth, even though we arrived quite late (10 pm). The room was as advertised, very clean and comfortable bed. The bathroom was very well maintained and spacious. Loved the location, it was perfect for us to be immersed in nature close to the ocean. Pro tip: rent a car to move around it’s the best way to see the island!
Stayed in February 2025
Reviewed: February 18, 2025
Serena
United StatesIs very nice very wonderful and I was quite placed with the property and the owners that I would stay there again and again if I’m traveling to the other side of the island, thank you for a beautiful visit Serena
Stayed in February 2025
Reviewed: February 17, 2025
Barbara
United StatesWe didn’t pay attention to the room size we reserved which was smaller than the others. No TV which should be a huge plus but not for my husband.
Great location for walking the coast. Right next to Maku’u beach, a favorite and special place for locals.
Stayed in January 2025
Reviewed: February 9, 2025
Rebe
United StatesComfortable room and responsive host.
Stayed in February 2025
Reviewed: February 6, 2025
Bonnie
United StatesIt was perfectly clean. Comfortable beds and pillows. Very quiet. Lovely balcony with Comfortable furniture. Outside patio. Laundry area. So clean and organized. Was very very happy.
Stayed in February 2025
Reviewed: February 2, 2025
Connie
CanadaWe wish there was access to a barbecue.
Exactly what we needed to wait out a storm between nights we were camping. Amazing views nearby.
Stayed in February 2025
Reviewed: January 16, 2025
Sheri
United StatesI didn't realize there would be no cooking available
It was close to cliff walking at Makuu Point
Stayed in January 2025
Reviewed: January 9, 2025
Alex
United StatesWe did find some crumbs that looked like were just missed in the last clean up, and there was a dirty wine glass in the cupboard (dried red wine in it). Minor in my opinion because the rest of the place was very clean and well taken care of.
The property is great and 100% what I want in a vacation stay for a family of 5. The location might seem a little "out there" from Hilo, but you're a short drive some groceries, coffee, restaurants, etc. that are in Kea'au. It is a great jumping off place for getting to Volcanoes National Park. The walk to Maku'u point is easy and provides a spectacular view.
Stayed in January 2025
Reviewed: January 9, 2025
Sara
SpainNothing
Great and relaxing location, close to ocean and at night you hear the sound of birds.
Stayed in January 2025
Reviewed: January 3, 2025
Jayne
United StatesNone of the outside doors and sliders would lock; kitchen could have used some oil for cooking, containers for leftovers, electric kettle top was broken so unusable; bathtub drain clogged in one bathroom; had to search for a broom and dustpan — would have been nice to have those in the unit.
Location was great, patios were fenced in so safe for toddlers, ample parking, nice level backyard for kids to play, roomy, comfortable beds, very clean.
Stayed in January 2025
Reviewed: January 3, 2025
Chengbin
United StatesThe room is clean and the location also good. It recommends a suitable place to live while traveling in Big Island.
Stayed in January 2025
Reviewed: December 24, 2024
A
United StatesThere really isn't anything that we didn't like.
Clean, well laid out and organized.
Stayed in December 2024
Reviewed: December 6, 2024
Pengyu
United StatesVery nice Owner and good view. Comfortable stay
Stayed in November 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content