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  5. Reviews of Best Western Okemos/East Lansing Hotel & Suites

Reviews of Best Western Okemos/East Lansing Hotel & Suites This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2209 University Park Dr , Okemos, MI 48864, United States

#3 of 7 hotels in Okemos

Guests' Choice

Review Score

Based on 265 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.0

  • Location

    8.9

  • Facilities

    8.2

  • Staff

    8.9

  • Value for money

    7.8

  • Free Wifi

    8.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 21, 2025

    7.0
    Just an average stay. Nothing great, nothing terrible.
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night

    Little things are starting to get overlooked. A clogged drain in the bathroom sink. A light switch that wouldn't work next to the bed. Things that I'm sure housekeeping has brought up to management that just didn't get handled.

    The place for nice overall. The rooms were clean. The pool area was beautiful. The breakfast was OK; nothing to write home about. Typical waffles, sausage, eggs, and sausage gravy. Someone said there was bacon but wasn't when we were there. Not bad, but typical. Beds were semi comfortable.

    Stayed in August 2025

  • Reviewed: June 26, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Room key sometimes worked, sometimes didn't

    Good breakfast

    Stayed in June 2025

  • Reviewed: June 16, 2025

    9.0
    Wonderful
    • Business trip
    • Couple
    • King Suite with Spa Bath and Kitchenette
    • Stayed 2 nights
    • Submitted from a mobile device

    No elevator on the end of the building.

    The location, and very, staff was very nice.

    Stayed in June 2025

  • Reviewed: May 7, 2025

    8.0
    excellent pool, good location near restaurants, staff very nice, would go back
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    room could have been bigger

    breakfast good, with hot options

    Stayed in May 2025

  • Reviewed: April 28, 2025

    9.0
    We enjoyed our stay and will stay here again. The location was quiet, clean, and convenient.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    We were visiting my son at Michigan State University. The location to campus was convenient, and it was close to a variety of restaurants and shopping areas.

    Stayed in April 2025

  • Reviewed: April 21, 2025

    7.0
    It was convenient, had a pleasant staff, and met our needs.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathroom tub and carpet seemed to need a good cleaning.

    The breakfast was a bonus with several hot and cold options. You could sit for a nice meal or grab a few things and go.

    Stayed in April 2025

  • Reviewed: February 24, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The couch bed in my room was terrible

    Breakfast is always good people are always friendly

    Stayed in February 2025

  • Reviewed: February 18, 2025

    7.0
    Weekend getaway
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The beds were comfortable- good size rooms, breakfast was ok but better than some, my front desk people were extremely nice and WiFi was ok- we couldn't connect our PlayStation so we just used our hotspot or used the cable TV and pool was a tad cold but I've had colder pools at other hotel so it was sub par at best

    Stayed in February 2025

  • Reviewed: February 10, 2025

    8.0
    Comfortable stay
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    We were disappointed that some of the breakfast items ran out well before the end of the breakfast time.

    We have stayed here multiple time while visiting our MSU student. It is only 10 minutes from campus. The rooms are always clean and spacious.

    Stayed in February 2025

  • Reviewed: January 23, 2025

    9.0
    Nice spot if you are visiting Lansing area
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The pool area

    Stayed in December 2024

  • Reviewed: November 7, 2024

    8.0
    It was a great location and made it very easy to visit my son at MSU
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    N/A

    Efficient, clean, friendly staff

    Stayed in November 2024

  • Reviewed: October 21, 2024

    8.0
    Worked out well for our weekend visit.Great location relatively close to Spartan stadium for the hom
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Checked in an hour early and room was ready but I was still charged a $35 check in fee

    I look liked the property location and amenities

    Stayed in October 2024

  • Reviewed: October 21, 2024

    8.0
    Great stay after a late night at spartan stadium
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing really

    Close to the expressway and that there were different entrances and exits to use to get to your car

    Stayed in October 2024

  • Reviewed: September 24, 2024

    7.0
    Nice location, needs a facelift.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Hallways and stairs very dirty, breakfast was mediocre, needs a facelift.

    Location, dog friendly, layout.

    Stayed in August 2024

  • Reviewed: September 23, 2024

    8.0
    Good value, comfortable and clean!
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Nice and clean room and quiet. Bed was very comfortable. AC worked well and kept the room plenty cool which I appreciate since I run warm.

    Stayed in September 2024

  • Reviewed: September 16, 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The pricing was really ridiculous for a mid-level hotel stay… $300 was entirely too high

    The staff maintaining the breakfast area was outstanding… Wonderful woman!

    Stayed in September 2024

  • Reviewed: August 23, 2024

    8.0
    Enjoyable stay close to MSU
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Water pressure in shower was very low

    Hotel is clean, beds are comfortable, staff very friendly and helpful. This hotel is a convenient location in proximity to MSU

    Stayed in August 2024

  • Reviewed: June 24, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Beds were small. They where full not queen.

    Stayed in June 2024

  • Reviewed: June 5, 2024

    8.0
    everything was good. It was for one night only..
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night

    furniture in the room wasn't particularly comfortable.

    breakfast was good. very friendly staff.

    Stayed in June 2024

  • Reviewed: May 20, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • King Room with Sofa Bed
    • Stayed 1 night

    Someone was smoking pot in the room across from mine.

    Stayed in May 2024

  • Reviewed: May 16, 2024

    9.0
    Well maintained; nice layout; reasonable price
    • Business trip
    • Solo traveler
    • King Room with Sofa Bed
    • Stayed 3 nights

    Loction great; breakfast good; clean rooms and facility. Will stay with you again!

    Stayed in May 2024

  • Reviewed: May 13, 2024

    7.0
    Good stay. A few hiccups, but we will be back!
    • With a pet
    • Leisure trip
    • Family with young children
    • King Suite with Spa Bath and Kitchenette
    • Stayed 1 night
    • Submitted from a mobile device

    We stayed in a jacuzzi king suite room and everything was functional but we were a bit turned off by mold growing on the walls and ceiling in the master suite. We knew it was condensation from the tub on the walls… but a little bleach to wipe down the walls or something was definitely needed. Also, the small fridge in our room leaked water and didn’t seem to get very cold, but was a fine temp for what we used it for. There was an overall lack of staff presence during our stay. The most staff we saw was 2 employees cleaning up at the end of morning breakfast. During our stay we inquired at the front desk about bedding for the pull out couch in our room and an employee, who seemed to be running everything alone, said “ he’d bring it up to us if he could remember” and didn’t seem to know where to find the bedding. We did end up getting the bedding for the couch for our kids and it all worked out. The only other thing I would mention is that there were no towels for the pool, and a lack of supervision in the pool and weight room. There was a traveling sports team staying at the hotel during our stay with tons of boys ages 10-16. These boys were all over the place, running in the pool area, throwing footballs and hitting other customers in the pool area, throwing garbage down on the pool deck. My fiancé and I were the only grown ups in the pool area with tons of children for hours trying to keep things under control. A person from the hotel should be coming in to check on things in the pool area periodically.

    Morning breakfast was good and had lots of options for people of all diet restrictions. We walked to the lobby late in the evening and I was surprised to find fresh decaf coffee and flavored creamers.

    Stayed in May 2024

  • Reviewed: April 29, 2024

    7.0
    My family had a very pleasant stay. No big complaints of any kind. Would stay again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    It was a little outdated, as far as room decor. The rooms also could have been a bit larger. No hot tub. Although the rooms were clean, they could've used a bit of extra TLC or a deep clean along baseboards, drains, etc. Updating the decor would also help. It wasn't grimy or anything. Just a in need of a light polish.

    The hot breakfast was great. The pool area was nice, although multiple guests were disappointed to find there wasn't a hot tub. The beds were comfortable and the room had a larger size fridge and fullsize microwave. The staff were all courteous and handled themselves with dignity and grace in a very busy college graduation weekend, along with other events.

    Stayed in April 2024

  • Reviewed: March 4, 2024

    8.0
    It was great until I was charged for a extra room
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    I like everything except being charged for a extra room 😢

    Stayed in March 2024

Showing 1 - 25

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