Reviews of Omni Tempe Hotel at ASU 4 stars
7 East University Drive, Tempe, AZ 85281, United States

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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThank you for staying with us here at The Omni Tempe Hotel at ASU. We are delighted to hear you enjoyed your stay with us and hope to see you again soon!
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewFriendly staff. Good location.
Thank you for staying with us here at The Omni Tempe Hotel at ASU. We are delighted to hear you enjoyed your stay with us and hope to see you again soon!
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewLocation
Cost, gym
Thank you for staying with us here at The Omni Tempe Hotel at ASU, we appreciate your feedback and hope you will stay with us again in the future.
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewNice and clean, good location
Didn’t like the pillows
Thank you for staying with us here at The Omni Tempe Hotel at ASU, we appreciate your feedback and hope you will choose to stay with us again in the future.
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewThe food was great. The rooms were clean & the location is good.
I prepaid for my room in advance & arrived at 7a.m. I was told that I could check in early for 40 dollars & I agreed. They tried to charge my card for 540 dollars & it didn't go through. When I asked them about the 500 dollars, that's when they told me about an additional incidental fee that I wasn't aware of. I didn't have this amount & they wouldn't allow me to check in to my room until I paid this charge. This charge was not listed on your site nor on Booking.com, the site where I booked my stay. They insisted on me asking someone to put their card on file in order for me to stay in the room that I already paid for. After several hours of back & forth with the staff. I called my brother to assist me with this. After the manager sent him a link, he tried over 14 times but Omni kept sending the funds right back to his account. All this time, I had around 300 on my card & 300 in cash on hand. Another manager finally put a 250 hold on my card in order for me to eventually stay in my room. I was here for a business conference & never have I been treated the way that I have at any hotel that I've stayed in. I wasn't able to fully enjoy my time while staying here. They wasted 8 hours of my day because I didn't get checked in until after 3pm. This is unexceptable & unprofessional for an establishment. I checked out before 9am & my funds are still being held up by your hotel 24 hours later. I paid for 6 days. July 17th through July 22th. I felt blind sided by charges that are clearing not listed on the hotels website.
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewThe facilities were top notch. The rooms were large and comfortable and staff was extremely helpful and attentive. The hotel was close to many restaurants in the area.
Thank you for staying with us here at The Omni Tempe Hotel at ASU. We are delighted to hear you enjoyed your stay with us and hope to see you again soon!
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 21 June 2025 · Stayed in May 2025
Verified reviewThe entire atmosphere was amazing!!
Everything was great!!
Thank you for staying with us here at The Omni Tempe Hotel at ASU. We are delighted to hear you enjoyed your stay with us and hope to see you again soon!
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewBeautiful room!
The self parking was far with a child in a wheelchair in the heat was a little tough. Coffee in the lobby 😕
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewVery clean Exceptional customer service
Nothing
Thank you for staying with us here at The Omni Tempe Hotel at ASU. We are delighted to hear you enjoyed your stay with us and hope to see you again soon!
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewI booked a king suite and loved it. The view was amazing. Room service was great. Staff very friendly and helpful
Only issue was the tub faucet was green and there was going into the water. Really sucked one of the main reasons for booking that specific room.
Reviewed: 12 June 2025 · Stayed in May 2025
Verified reviewAmazing property
Thank you for staying with us here at The Omni Tempe Hotel at ASU. We are delighted to hear you enjoyed your stay with us and hope to see you again soon!
Reviewed: 5 June 2025 · Stayed in March 2025
Verified reviewGreat location, accommodating staff, good food. The manager was fantastic.
Nothing
Thank you for staying with us here at The Omni Tempe Hotel at ASU. We are delighted to hear you enjoyed your stay with us and hope to see you again soon!
Reviewed: 3 June 2025 · Stayed in June 2025
Verified reviewReviewed: 3 June 2025 · Stayed in May 2025
Verified reviewReviewed: 31 May 2025 · Stayed in May 2025
Verified reviewAmazing staff. Came for my medical school graduation and they made it a 10/10
Nothing
Thank you for staying with us here at The Omni Tempe Hotel at ASU. We are delighted to hear you enjoyed your stay with us and hope to see you again soon!
Reviewed: 27 May 2025 · Stayed in April 2025
Verified reviewReally nice room, terrific restaurant on rooftop. Good location.
poolside drinks were pricey.
Thank you for staying with us here at The Omni Tempe Hotel at ASU, we appreciate your feedback and hope you will choose to stay with us again in the future.
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified review