We liked it all very much.

Location and food and beverage options were the top two. The staff was very kind and the hotel was so beautiful!

Stayed in September 2025

Close proximity to everything downtown. Thoroughly enjoyed all of the dining options right onsite. Lastly, the hotel exudes charm and feels like a piece of history.

Stayed in September 2025

The room itself was nothing special. Service at brunch was almost non-existent. I had to hunt down someone to pay.

The historical hotel was amazing. Loved the building and all the history.

Stayed in June 2025

Location and it looks beautiful

Stayed in September 2025

Very clean, great staff, wonderful location, enjoyed coffee shop every morning of stay

Stayed in September 2025

Ugly view of utility area between towers but no traffic noise, so maybe a trade off.

Great location. Walked to everything downtown. Comfortable room. Quiet.

Stayed in August 2025

Speakeasy in basement was not open any of the three nights I was there.

Classic hotel! Lobby was so elegant! Staff was very helpful and the room well appointed

Stayed in August 2025

Needs some upgrades: Curtains, more outlets, small bathrooms.

Great location and classic architecture.

Stayed in August 2025

The room we were given had its issues. The bathroom sink trickled when used but, the shower's pressure was too hard (around 60+psi?). The mattress seemed older and had a bowl in the middle. And, the window blind came down 😟

Staff was first rate. Very cordial and professional

Stayed in August 2025

I like everything

Everything

Stayed in August 2025

We loved the location and the service.

The service was impeccable, from the front desk to the waitstaff.

Stayed in July 2025

Nothing.

Our suite was the perfect amount of room for us and our 2 teenagers!

Stayed in July 2025

Outstanding level of hospitality by wonderful staff, especially Joel and Elizabeth at the front desk. Grand property with large comfortable rooms and centrally located in downtown Pittsburgh.

Stayed in August 2025

Parking was a little awkward, but it wasn’t very difficult or expensive to use the parking unaffiliated with the hotel, just across the street. Pay online or on the machines just before leaving. The steps to get from the street to reception are inconvenient with luggage or if you had mobility issues. Everything was very locked down with your keycard, which wasn’t explained when I checked in. I was confused for ages in the lift/elevator before another guest explained that I needed to use my key card before I could select my floor. I wouldn’t have checked out as early if I had realised that I would need my keycard to use the bathrooms near reception.

It was a beautiful building, and everyone I met was friendly. The room was comfortable and spacious with good AC, the bathroom was pleasant, and the bed was comfortable. There were power sockets in the desk, which was nice, but at this level of hotel I would expect USB charging sockets by the bed. It felt very safe. Location was excellent: handy for a baseball game, or for visiting the Heinz museum. I would stay here again.

Stayed in July 2025

Lola at the front desk was exceptionally kind and accommodating. She made our stay even more special with a last minute upgrade to an even better room. Hotel was gorgeous and all of the staff went above and beyond.

Stayed in August 2025

Parking was a bit difficult to find at night if you didn’t use a valet service but it was literally right across the street. Apparently we are blind

This place is gorgeous, very art deco great gatsby feel. The beds were incredibly comfortable and everyone was super nice

Stayed in August 2025

The room was a bit damp. It really did a number on my husband who had asthma and allergies..

The preservation of the history of the hotel is top-notch. The room was simple but adequate. Check-in and out were really easy. The common spaces were just so beautiful and welcoming.

Stayed in August 2025

It was so so cold in the reception area where we had a drink and some great food. You needed a coat indoors!

It was incredibly ornate and luxurious

Stayed in July 2025

Felt segregated, not a lot of the guest were nice.

The decor

Stayed in August 2025

Bathroom was small

Great location, atmosphere, staff, and amenities. Bed was very comfortable

Stayed in July 2025

Location..........historical relevance. Architecture.

Stayed in July 2025

Nothing.

Nice central location and the perfect historic charm.

Stayed in July 2025

Such a beautiful building and lovely helpful staff!

Stayed in July 2025

I had a scare with vallet that they lost or misplaced my keys / car but it ended up being okay.

The hotel was beautiful and the room was cozy and clean.

Stayed in July 2025